4 Reasons why you cannot withdraw your casino winnings
All the information in this page was checked by:
We put every effort into ensuring information on Finder is accurate. Double-check details that matter to you before applying or buying.
We present some common reasons you cannot withdraw your casino winnings. With this knowledge, you’ll know what to avoid as you explore your favourite online casinos.
- Unfulfilled Wagering Requirements
- Account Verification Procedures
- Restricted Payment Methods
- Bonus Abuse or Terms Violation
- CasinoAlpha IE Best Choices of Casinos with no problems of cashing out
- Conclusions
Unfulfilled Wagering Requirements
If you are a new user who took advantage of the welcome bonuses, you will likely experience withdrawal issues if you didn’t meet the casino’s unique wagering requirements. Wagering requirements define how much you must wager (or bet) before you are allowed to withdraw any winnings that were attached to that bonus.
Example
Suppose a casino has a bonus offer of €20 and a wagering requirement of 25x. It means that you are expected to wager no less than €500 before you are allowed to withdraw the bonus and its winnings.
It is important to read the general terms and to understand that the wagering requirement varies across different online casinos. However, the industry standard is between 40x and 50x.
Account Verification Procedures
Another issue that could cause withdrawal problems at a casino is account verification. Because of the frequent occurrence of fraudulent activities that happen at online casinos, many now make it mandatory to verify your account before withdrawing your winnings.
This generally involves completing the KYC process. This is done to verify your identity, as well as your payment method as a source (and destination) of income. It aims to prevent issues such as identity theft and money laundering.
The requirements for account verification vary from one casino to another. However, some of the standard documents required to complete the KYC process are:
- A valid ID document
- Proof of payment method
- Proof of address
Important
Your account may not be validated for a few days after these papers have been uploaded. You shouldn’t try to withdraw your earnings before your account has been authorised. The verification processing time varies from one casino to another.
Restricted Payment Methods
Restricted payment methods are another potential cause that could make withdrawing your winnings difficult. Each payment method has specific conditions, like withdrawal limits and processing time.
It is important to review the unique situation of each payment method before withdrawing using it. For example, it is common among different casinos that payments via Skrill make you ineligible to qualify for some of their bonus offers.
Some online casinos may also offer deposits for a wider range of payment methods than it does for withdrawals. This means that you may be unable to withdraw your winnings via the same channel and may not even have access to the casino’s available withdrawal providers.
We suggest selecting an online casino that accepts various payment options for deposits and withdrawals. This will ensure that you can receive your winnings and have more options for any potential withdrawal issues, such as long processing times and additional fees.
Bonus Abuse or Terms Violation
All bonuses available at different casinos have specific terms and conditions that should be abided by to avoid issues with withdrawals. While ‘wagering requirement’ is a core bonus term, there are many more that don’t get talked about enough.
Game Limitation
Some promotions may specify the games you can use the bonus for. For example, some casinos specify that certain slots are not applicable when using a free spins bonus. As such, it is expected that you will encounter withdrawal problems when you go ahead and use the bonus on ineligible games.
Additionally, there can be limits on how many times you can utilise a certain bonus. The list of terms attached to bonuses is more extensive. So, it is important to review the specific terms and conditions of the bonuses offered at a casino to understand their limitations before using them.
Bonus Hunt
Beyond not abiding by the terms of bonuses – which is often a simple mistake or oversight – some gamers actively seek to ‘bonus hunt’. Bonus hunting is avoided by casinos creating complex bonus rules, which include:
- Having strict withdrawal requirements
- Lowering bonus payouts
- Blocking risky locations
Due to the risk of bonus hunting, online casinos will likely enforce withdrawal limits regarding bonus terms violations. It is recommended that you understand these and use your bonuses wisely without doubting your intentions.
CasinoAlpha IE Best Choices of Casinos with no problems of cashing out
After going through some of the most frequent withdrawal problems, in this part, we’ll look at some of the top casinos that guarantee easy withdrawals. We will also be highlighting their key features and benefits.
Free Spins Casino
Here are its best features:
- Over 8000 casino games
- Availability of crypto payment methods and others
- Fast withdrawal processing time
- 24/7 customer support (to help with withdrawal queries)
- Fast KYC verification process
Paddy Power Casino
The casino’s best qualities include the following:
- High-quality loyalty program (more bonuses to choose from)
- Strict adherence to responsible gambling policies
- €5 minimum withdrawals
- Short payment processing time
- Licensed by the UK Gambling Commission and Malta Gaming Authority to ensure fair play – you can dispute unjustified withdrawal issues
Bonus Boss Casino
The platform stands out because of the following reasons:
- One-day payment processing time
- €10 minimum withdrawal
- Availability of a no-deposit bonus
- 24/7 customer support (to help with withdrawal queries)
- Fair and transparent bonus terms
Jammy Monkey Casino
Some of its best features include:
- Availability of a full range of customer support – call, email and live chat (to help with withdrawal queries)
- Swift cashout processing time of one day or less
- Allows for minimum deposits as low as €5
- Quick KYC verification processing time
Conclusions
You should be more cautious the next time you play at an online casino to avoid any complications with withdrawals. By completing the KYC verification process, fulfilling wagering requirements, using your specified available payment method and abiding by bonus terms, you should have no issues when withdrawing your winnings.
