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Wink Slots Casino Review

Overview

Min deposit€10
Payout time2 days
Slot games967
Live games0

Legit and Fairness

There are numerous responsible gambling features that this gambling platform employs. They are, in our opinion, the manifestation of the casino’s care for its player base, taking into account that gambling can quickly turn into an addiction.

Since we understand the importance of good gambling etiquette, we will outline the main directions these take, in our review.

Prevention tools

The casino makes a case for providing advice in case players spiralled out of control, but also has the following features in place for any players that wish to control their gambling habit:

  • Self Limits – you can set daily, weekly, and monthly spending limitations.
  • Minor restrictive tools – the casino actively combats underage gambling by verifying users’ identities, among other measures.
  • Game time reminders – if you go to the settings tab, you can activate a reminder that informs you of the time spent playing.
  • Auto-play Limit – you can manage how the auto-play function will act. The maximum permissible auto-rounds amounts to 100, for example.
  • Game history – you can review your activity via your account page.

Deposits & Withdrawals Methods

PaymentMin depositMax withdrawal
MasterCard€10No limit
PayPal€10€5000
Visa€10No limit
Min deposit€10
Min. Withdrawal€10
Payout time2 days

The next part of our review is concerned with how this online gambling platform handles its transaction options in accordance with Wink Slots Casino bonus codes earnings.

The deposit tab explicitly states of the transaction limits for only one payment method, that being PayPal. As for the other methods, we were required to inquire with the support team to provide them in our review.

Although the financial page also features a tab for reversals, Irish players cannot by any means perform such action. On the contrary, trying to make a chargeback will lead to you paying the website back the sum in question.

One fortunate aspect is that players from Ireland can utilise all transaction methods available with no limitation on options selected.

Withdrawals on the casino

The platform has quite a complex way of handling cashout procedures. Here is how it works:

Each time you deposit a sum via one banking option, the method’s Transaction balance grows with that amount.

Requesting a withdrawal means that the website will send the funds via the last used method and it will amount up to the value of their registered transaction balance.

In case players have leftovers in their balance, which the site calls Remaining Withdrawal Balance, it will be paid via a banking option at the player’s own choosing.

We will go through an example:

  • You add €50 via PayPal and €50 through a Visa card. The Transaction balances for the methods are now €50 for each.
  • Say you claim a Wink Slots Casino promo code, complete their wagering, and accrue €150 as an available balance.
  • You decide to request the sum in whole. The casino will send €50 via PayPal and €50 through your card.
  • The remaining €50 you’ll get through an agreed-on method.

Customer Support

Although the site lists all three communication methods, this being the best-case scenario, none works 24/7. Thus, it might take a while for the support team to resolve your queries.

If you have some transaction issues or need clarifications regarding specific Wink Slots Casino promo codes, note that you don’t always get a competent answer.

The Live Chat is handled by a third party company. For this reason, agents will ask you to specify the online platform you are playing on since they provide support for multiple casinos.

Thus, their specifications cannot be as in-depth as a website-exclusive team would be, an aspect that came to light during our assessments.

How to Raise Disputes Correctly

You’ll find a dedicated page describing the dispute procedure in the website’s footer.

However, our review will outline the whole process:

  • Start by placing your complaint via the Customer service email address.
  • The assistance team will acknowledge it within a day and will respond in less than 14 days.
  • You can escalate your complaint by contacting a manager at [email protected].
  • You receive the Manager’s final decision within 14 days.
  • The final possible step is contacting the European Commission’s Online Dispute Resolution Platform, with a link posted on the site.

Product Rating

Game types

Jackpots
Jackpots
Slots
Slots
Keno
Keno
Bingo
Bingo

Game providers

What players from Ireland should know is that this platform is a casino website owned by 888 Holdings plc. The 1997 founded parent company is based in Gibraltar and owns several famous international gambling brands, such as 888casino.

888 Holdings plc has over 1000 employees and has been on a steady and sustained growth since its inception.

Nonetheless, as our review will show, the casino is among the smaller gambling services operated by 888 Holdings plc related companies.

Is Wink Slots Casino legit?

Wink Slots Casino is operated by 888 Holdings, which is one of the biggest names in the gambling industry. It’s important to take this into account, especially with 888 being spread out on an international level, a feat that is hard to achieve without the proper licensing.

Being under their wing, it’s no surprise that it has been verified and certified by different gambling regulatory agencies, with the GBGA, or Gibraltar Betting and Gaming Association, operating on Irish territory. More important is the UKGC licensing that it’s managed to attract, with this regulatory commission being the most rigorous out of them all.

Desktop

First of all, interface wise, the casino’s website is straightforward and easy to manoeuvre. We had no issues finding relevant info for this review, and browsing it felt just fine. All the important tabs are on the left side, with every category needed from games to promotions.

Still, its looks lag behind, which is a shame taking the 888 brands behind it. The website’s over-abundant purple does not scream seriousness, not that it’s really that relevant, but it does get frustrating after a while and may not contribute to the overall time spent on it.

Note that some games have an additional information button on their picture, but for some, only a 404 error is displayed, while for others, a long and detailed description should be expected.

Testing the website on GTmetrix and using Google Chrome came back with poor results, having obtained 19% in performance and 58% in structure. These rates amount to a low F grade from GTmetrix, for Chrome. Still, for our testers that used Chrome to browse it, no issues were recorded, so don’t take the rating for granted.

Firefox, however, returned an impeccable 90% speed score and an 81% YSlow score. One recommendation to remember from our review is that Firefox is the better browser choice for accessing the platform from a desktop, at least by GTmetrix’s standards. Yet, Firefox ran just like Chrome.

Mobile

Browsing the mobile version of the website proved to be just as good, and the interface transition from desktop to mobile was handled well. Also, the colours at least are more acceptable for the smaller screen, which is certainly a plus in our book. Other than that, there isn’t much more to say.

We also found an Android downloadable app, but not one for iOS users.

Wink Slots app for Android

As of this review, the app has been downloaded over 100000 times, and stands at a 4.1 score out of 5, from 6543 Irish gamblers.

Most user complaints were in regards to multiple errors, either from deposit Wink Slots Casino bonus codes that do not register or from sudden faults when talking with customer support. It’s no surprise then that, according to the version that is now available for download, it has not even reached a full release.

By this, we mean that the current version is 0.86, and this is usually a Beta stage when the platform is still being tested and should have been released, as is the custom with the Beta version, only to a restricted audience to feedback on it. After, the 1.0 version comes, which is the final product and then is further updated.

Despite some technical issues, we do commend the attitude the app developer team has towards users’ problems.

Each review is addressed with clarifications, further inquiries or even an offer to help with a resolution.

Reputation

9.2/10Reputation

Licenses

Gibraltar Regulatory Authority - RGL No. 112/113
UK Gambling CommissionUK Gambling Commission - 039028-R-319297-011

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

The online website’s games selection is comprised of mostly slots, with no live games selection and table games such as Roulette, Blackjack or Baccarat, thus restricting the scope of Wink Slots Casino bonus codes usage.

As such, the Slots games can be found in a solid number of just over 960 slot games, and have the following subcategories:

  • Video slots: Wild Orient, Agent Jane, Tomb Raider, The Twisted Circus
  • Jackpot: Wacky Waves Jackpot, Reggae Rhythm, Hall of Gods Jackpot, Fluffy Favourites

You’ll find these titles grouped in seven different categories. The casino will select a series of slots suited for you specifically. You’ll see these in the ‘Chosen for You’ grouping.

The Irish player’s best choice probably is to go for the ‘Popular’ tab, some of the above-mentioned titles, or even more.

When in need of novelty, you can access the ‘New’ page, which gathers all the recently added games in one place.

All in all, there are enough options in case Irish players have a Wink Slots Casino promo code on their hands.

 

Verdict

We were not impressed by the website’s looks, as purple is not only an all-too-common theme, but it can get tiring very fast. Still, we have to commend its performance and easy navigation, thanks to its straightforward nature.

Also, there are enough slots to choose from, with over 960 options, but the overall games selection lack live casino games, and traditional table games.

Pros

  • Well implemented list of responsible gambling measures.
  • Over 900 games
  • Irish players can choose from multiple currencies upon registration.

Cons

  • Customer assistance worktimes and contact details are unclear
  • Customer Support is not available 24/7

Wink Slots Casino Compared

CasinoSlot GamesLive GamesOnline SinceMin. DepositMax. CashoutPayout TimeLive Chat (24/7)
Wink Slots Casino Logo96702016€102 days24/7
BluVegas Casino Logo42001222020€10€200002 days24/7
LeoVegas Casino Logo33001602012€101 dayNot 24/7
Highroller Casino Logo24701002022€101 dayNo
Betstro Casino Logo18004802022€10+3 days24/7
MegaRush Casino Logo25002502020€101 dayNot 24/7

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Cons

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Verdict

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Verdict

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Cons

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Wink Slots Casino Ranked by Categories

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How We Test Wink Slots Casino

At CasinoAlphaIE, we strive to provide thorough and clear reviews of Wink Slots Casino. Our method involves a detailed testing phase, where we carefully assess payment methods and we perform extensive tests on numerous slots and live dealer games to evaluate their quality and fairness at Wink Slots Casino. This commitment ensures our reviews are always accurate and reliable for our players.

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CasinoAlpha rating
Test Duration
Review Duration
Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
Live Games Tested
Published Date
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F.A.Q.

What's the withdrawal time for Wink Slots Casino?

The casino’s internal processing for cashout is 48 hours. Still, it also depends on the chosen payment method. Since it will take an extra three to seven business days.

How to log in to your Wink Slots account?

  1. Enter the website.
  2. Click the Login located at the top-right screen corner.
  3. Type in your username and password.
  4. Hit Log In

How safe is Wink Slots Casino?

The online casino is licensed by two important institutions: the Gibraltar Regulatory Authority and the United Kingdom Gambling Commission.

Mihnea Mosneagu
AuthorMihnea MosneaguAuthor & Editor at Casino alpha

Mihnea’s communication skills make his articles easy to understand by the readers. He is a skilled analyst and a great strategist, which allows him to extract the most important information and then explain it so that everyone will easily understand the complicated terms of the casino world.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at Casino alpha

Tudor uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors, to create a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.