• 100% UP TO €300 + 25 FREE SPINS

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    Important terms

    The maximum bet allowed is €5. Betting higher may result in confiscation of winnings. The bonus spins will expire after 10 days, while bonus cash will expire after 30 days. If you wish to withdraw, the payout processing time is 2 days. Bank Transfer is the only withdrawal method available at the moment. The games’ loading speed is slow, which may raise some issues when playing.

    Bonus Verdict

    The Grand Ivy casino was launched in 2016 and is licensed by the UK Gambling Commission and Malta Gaming Authority. The platform partners with top providers like Play’n Go, NetEnt, and Microgaming. The available promotion includes a first deposit offer of 100% up to €300 and 25 bonus spins on Starburst. On your second deposit, you can get 25% up to €800 plus 50 bonus spins on Aloha Cluster Pays. For the third deposit, you will receive 50% up to €400 plus 25 bonus spins on Gonzo’s Quest. Pros include over 1800 slot games, 24/7 customer support, and more than 10 deposit methods. However, the platform has a con of slow game loading speed.

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    9.2 / 10
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The Grand Ivy Casino Review

Overview

Min deposit€20
Payout time2 days
Slot games1900
Live games40

Legit and Fairness

The platform recognizes the importance of playing responsibly and offers Irish gamblers a wide variety of resources, such as:

  • Deposit Limit: You will find this in the My Account section. You can set a daily, weekly and monthly limit.
  • Session Limits: You will find this in your My Account tab. You can set any limit between 30 minutes up to 6 hours (in half-hour increments). You will be reminded of your session duration on your home page, next to the search bar.
  • Time-Out: You can select a period between one day and six weeks in which you can temporarily suspend your account
  • Self-Assessment: You will find the Self-Assessment questions in the Responsible Gambling tab in the footer of the site.

Self-exclusion

Should you feel like your gambling habits are getting out of control, you can request self-exclusion. Here are the steps to follow:

  1. Go to the Responsible Gambling page in the footer of the website
  2. Scroll to the self-exclusion section in the Player Protection Tools chapter
  3. Initiate the self-exclusion process
  4. Fill out the form about your self-exclusion reasons and confirm that you wish to self exclude
  5. Select the period of the self-exclusion (6 months up to 5 years or permanent self-exclusion)
  6. Enter your username and password to confirm the self-exclusion process

Self-exclusion can be undone by contacting customer support. You will be put under internal review and if your request is approved, you will then have to hold on until the cool-off period has passed before playing again.

Deposits & Withdrawals Methods

PaymentMin depositMax withdrawal
Bank Transfer€20€5000
CashtoCode€20N/A
LuxonPay€20N/A
Maestro€20N/A
MasterCard€20N/A
Neosurf€20N/A
Neteller€20N/A
PayPal€20N/A
Paysafecard€20N/A
Skrill Moneybookers€20N/A
Visa€20N/A
Volt€20N/A
Min deposit€20
Min. Withdrawal€20
Payout time2 days

In this section of our review, we will focus on payment methods, how to deposit, minimum deposit amounts and how the withdrawal process works.

How to deposit

  1. Log into your account using your credentials
  2. Click on the top right corner Deposit button
  3. Choose your preferred payment method
  4. Deposit more than €20

Withdrawal Process

Withdrawals will be paid back using the same payment method that was used for depositing money. Once a request has been made, it will have a pending status for 1 to 2 days, in which it can be reversed. After the withdrawal has been approved, it can take up to 3 days to reach your selected payment method.

Here’s how to withdraw:

  1. Click on the My Account text in the top right
  2. Click on the Withdraw subsection
  3. Choose how much you wish to withdraw
  4. Fill in the form and submit the request

You can play using other currencies besides Euro, however, look out for any exchange fees.

Customer support

Should you have any issues with the platform, you can access Customer Support at any time of the day, as the casino has 24/7 live chat and email.

You will find the contact information on the Contact Us page. There is no separate FAQ or Help page, however, you will find an answered question about the verification process on the contact page.

There is no phone support, but you have 24/7 live chat.

To access the live chat:

  1. Click on the Contact Us menu page, upper left corner
  2. Click on the Chat button
  3. Enter the personal data you used to sign up

Set up a PIN code for the live chat to avoid introducing your personal information every time you enter the chat.

For this review, we tested the live chat and the knowledge of the agents. The live chat operator was well trained and helped us with any question we had, however, the waiting time was pretty long if there were already people in line.

Complaints procedure

The procedure has multiple stages:

  1. Complaint via live chat or email: you will present your complaint to the support operator. If you remain dissatisfied, you will be referred to the Support Team Leader
  2. Support Team Leader: the matter will be reviewed by the team leader and you will be contacted regarding their decision. If your complaint is not resolved, your query will be forwarded to the Complaints Team
  3. Complaints Team: the team will come up with a resolution. If you feel like it doesn’t address the concerns you raised, the case will be referred to the Alternative Dispute Resolution (ADR) third party provider.

If the complaint escalates to a third party ADR provider, the decision made by the provider will be final.

Product Rating

9.4/10Product Rating

Game types

Roulette
Roulette
Baccarat
Baccarat
Slots
Slots
Table games
Table games
Video Poker
Video Poker
Jackpots
Jackpots
Scratchcards
Scratchcards
Keno
Keno
Blackjack
Blackjack
Craps
Craps
Slingo
Slingo
Sic Bo
Sic Bo
Poker
Poker

Game providers

We felt it was important to highlight that Irish players have a wide range of game types and titles.

You can add games to favourites by clicking on the heart on the top right corner of each game card. Your favourites can be found in the My Account section, underneath the Cash and Bonus Accounts.

Titles Minimum bet Maximum bet
Book of Dead €0.10 €50
Starburst €0.10 €100
Sugar Rush €0.20 €100
Super Joker Megaways €0.10 €200
Amazon Kingdom €0.20 €50

This platform offers a variety of slot games for Irish players, with over 1800 titles in this category. The platform encompasses games from popular providers in the industry such as NetEnt, Play’n Go, Microgaming and NYX.

In the Table Games tab of the platform, you will find different variations of the essential table games:

  • Baccarat: 3D Baccarat, Baccarat First Person, Baccarat
  • Blackjack: European Blackjack, Multi Hand Blackjack, Classic Blackjack
  • Roulette: 20p Roulette, European Roulette, Roulette x5

About the VIP Scheme

The Grand Ivy Casino has a VIP section in the menu upper left side of the screen. The VIP membership is invitation-only and has three tiers: VIP Silver, VIP Gold and VIP Platinum.

VIP benefits

Benefits VIP Silver VIP Gold VIP Platinum
Private contact info to account manager X X
No withdrawal limits X X
VIP Holidays/ events X X
Loyalty gifts X
Fast withdrawal X
Personal account manager X
Cashback offer (no wagering)
Birthday cash bonus

Your VIP membership will be reviewed and updated every month.

More on Loyalty

There is also a loyalty program available, independent from the VIP membership. You can see the loyalty points available from your My Account section by clicking on the Loyalty Program button.

You can redeem 1000 Loyalty points for the bonus cash equivalent of €5 that will be available in your account. You will receive 500 Loyalty points on your first deposit.

You can redeem up to 10000 loyalty points per day, translating into €50 bonus cash and a minimum of 1000 loyalty points.

Loyalty points conversion

€10 wagered in games Points earned
Slots 2 Loyalty points
Scratch cards 2 Loyalty points
Video Poker 1 Loyalty point
Blackjack 0.5 Loyalty points
Roulette 0.25 Loyalty points

Desktop

The desktop interface has an elegant and clean look, with black and variations of brown and gold. There are no overwhelming animations, only the home page pictures and the pictures of the games.

Upon opening the website, you are greeted by the slots in the Popular tab. There is a search bar in which you can enter game titles and game providers, however, there is no filter tab available, which makes it more difficult if you have a very specific search enquiry.

The desktop version of the site is rather easy to navigate, most website features and pages are not hard to find and they are placed intuitively.

The loading speed of the online casino pages is quick, however, the loading speed of the games is slow and can turn out to be problematic.

Mobile

There is not a big difference to be reported here. The website looks almost the same, with the game filter menu being moved from the left side of the screen to the bottom centre. The platform performs well on mobile, which is great for Irish gamblers that prefer to play on their smartphones.

Reputation

9.6/10Reputation

Licenses

MGA - MGA/B2C/370/2017
UK Gambling CommissionUK Gambling Commission - 52894

Gambling Products

Online Casino

Online Casino

Betting

Betting

Bingo

Bingo

Poker

Poker

Brick & Mortar

Brick & Mortar

The casino has been active on the market since 2016 and is managed by White Hat Gaming Limited, an online casino platform that offers hosting, licensing, compliance and gambling protection tools.

The company is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. This extensive licensing ensures the legitimacy of the casino and that any outcome is randomly generated. Therefore, Irish players can have faith that the games are not rigged and that The Grand Ivy Casino is a trustworthy platform.

The Grand Ivy Casino sister sites

This brand has several sister sites, such as Barz Casino, Dream Vegas and Casimba Casino.

The platforms are managed by the same company that manages this website, and as a result, they have similar slot games and deposit methods. That being said, the sites differ when it comes to the available game types.

Verdict

The casino does not offer phone support, however, it has 24/7 live chat support. The platform is intuitive and easy to use, but the games have a slow loading speed.

That being said, this site offers responsible gambling tools, both VIP and Loyalty programs and a broad selection of games for Irish players.

Pros

  • There are 1900 slots available
  • Live chat is open 24/7
  • VIP and Loyalty programs
  • Platform has an intuitive interface

Cons

  • Slow loading speed of games
  • No phone support
  • VIP membership is invite-only

The Grand Ivy Casino Compared

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The Grand Ivy Casino Logo1900402016€202 daysNo
Royal Winner Logo2500432020€101 dayNot 24/7
77Spins Casino Logo3792952020€103 daysNo
Pirate Play Casino Logo16003302022€201 dayNot 24/7
CasinoAlpha Logo25003002023€10€100003 days24/7
VegasLand Logo12001832022€10+3 daysNot 24/7

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Pros

  • Low €10 minimum deposit
  • Withdrawal are processed within a day
  • 5000+ slots

Cons

  • Only cards, Skrill, Poli and crypto payments
  • No Phone support

Verdict

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Pros

  • 1800+ games
  • Crypto payments
  • 10+ responsible gaming tools

Cons

  • No live games are available
  • Smaller selection of providers

Verdict

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Pros

  • 1000+ slot games available
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  • Progressive jackpots available
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Cons

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  • Low €7000 max cashout amount

Verdict

Luckland Casino stands out as a top casino choice with its impressive features. With over 1000+ slot games from top providers such as Microgaming, NetEnt, and Play'n Go, you are sure to find the best game for you. Moreover, you will also find an array of progressive jackpots, which are quite rare in Ireland, as well as over 100 live dealer games, because Luckland caters to those who seek diverse game collections.

The Grand Ivy Casino Ranked by Categories

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How We Test The Grand Ivy Casino

At CasinoAlphaIE, we strive to deliver transparent and detailed information about The Grand Ivy Casino. Our process involves a detailed testing procedure, in which we meticulously review deposit and withdrawal methods and we conduct tests on various games to assess the overall gambling experience. This process guarantees CasinoAlphaIE’s reviews stay accurate and reliable for all players.

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Deposit Methods Checked
Withdrawal Methods Checked
Slots Tested
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F.A.Q.

Is The Grand Ivy casino legit?

Yes! The Grand Ivy Casino is licensed by the UK Gambling Commission and the Malta Gaming Authority, which ensures that the platform is up to standard. Moreover, it is mandatory the outcomes are randomly generated, which means that the games are not rigged.

What is The Grand Ivy Casino withdrawal time?

The casino takes 2 days to process and approve the withdrawal and then, depending on your payment method, it can take up to 3 days to reach your account.

Adela Mariuta
AuthorAdela MariutaAuthor & Editor at Casino alpha

Adela enjoys exploring the industry in-depth and gathering insights to provide helpful guides and casino reviews meant to help players throughout their online gambling journey. When she’s not venturing into the betting world, she likes taking long drives and listening to old-school tunes.

Adina Minculescu
ReviewerAdina MinculescuSenior Author & Editor at Casino alpha

Adina’s methodical way of thinking is what gamblers need to understand the casino market. With her expertise in this niche combined with her studies in linguistic typology and hermeneutics, she will be able to help you make informed decisions. Let her be your trustworthy guide!