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The Grand Ivy Casino Review
 Legit & Fairness8.2/10 |
 Payment Methods8.4/10 |
 Product Rating9.4/10 |
 Customer Support8.6/10 |
 Reputation9.6/10 |
Overview
| Min deposit | €20 |
| Max cashout | €20000 |
| Payout time | 1-2 days |
| Game types | Video Poker, Table games, Craps+ 15 more |
| Slot games | 4681 |
| Live games | 107 |
| Vip program | Cashback, Birthday bonuses, Vip support+ 3 more |
| Languages website | English |
| Payment methods | Visa, MasterCard, PayPal+ 10 more |
Legit and Fairness
Casino T&C Fair Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 11 Options |
The platform recognizes the importance of playing responsibly and offers Irish gamblers a wide variety of resources, such as:
- Deposit Limit: You will find this in the My Account section. You can set a daily, weekly and monthly limit.
- Session Limits: You will find this in your My Account tab. You can set any limit between 30 minutes up to 6 hours (in half-hour increments). You will be reminded of your session duration on your home page, next to the search bar.
- Time-Out: You can select a period between one day and six weeks in which you can temporarily suspend your account
- Self-Assessment: You will find the Self-Assessment questions in the Responsible Gambling tab in the footer of the site.
Self-exclusion
Should you feel like your gambling habits are getting out of control, you can request self-exclusion. Here are the steps to follow:
- Go to the Responsible Gambling page in the footer of the website
- Scroll to the self-exclusion section in the Player Protection Tools chapter
- Initiate the self-exclusion process
- Fill out the form about your self-exclusion reasons and confirm that you wish to self exclude
- Select the period of the self-exclusion (6 months up to 5 years or permanent self-exclusion)
- Enter your username and password to confirm the self-exclusion process
Self-exclusion can be undone by contacting customer support. You will be put under internal review and if your request is approved, you will then have to hold on until the cool-off period has passed before playing again.
Deposits & Withdrawals Methods
Min deposit €20 |
Min. Withdrawal €20 |
Max cashout €20000 |
Payout time 2 days |
Currencies
In this section of our review, we will focus on payment methods, how to deposit, minimum deposit amounts and how the withdrawal process works.
How to deposit
- Log into your account using your credentials
- Click on the top right corner Deposit button
- Choose your preferred payment method
- Deposit more than €20
Withdrawal Process
Withdrawals will be paid back using the same payment method that was used for depositing money. Once a request has been made, it will have a pending status for 1 to 2 days, in which it can be reversed. After the withdrawal has been approved, it can take up to 3 days to reach your selected payment method.
Here’s how to withdraw:
- Click on the My Account text in the top right
- Click on the Withdraw subsection
- Choose how much you wish to withdraw
- Fill in the form and submit the request
You can play using other currencies besides Euro, however, look out for any exchange fees.
Customer Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ No |
Email |
Language Options
Languages website
Support languages
Should you have any issues with the platform, you can access Customer Support at any time of the day, as the casino has 24/7 live chat and email.
You will find the contact information on the Contact Us page. There is no separate FAQ or Help page, however, you will find an answered question about the verification process on the contact page.
There is no phone support, but you have 24/7 live chat.
To access the live chat:
- Click on the Contact Us menu page, upper left corner
- Click on the Chat button
- Enter the personal data you used to sign up
Set up a PIN code for the live chat to avoid introducing your personal information every time you enter the chat.
For this review, we tested the live chat and the knowledge of the agents. The live chat operator was well trained and helped us with any question we had, however, the waiting time was pretty long if there were already people in line.
Complaints procedure
The procedure has multiple stages:
- Complaint via live chat or email: you will present your complaint to the support operator. If you remain dissatisfied, you will be referred to the Support Team Leader
- Support Team Leader: the matter will be reviewed by the team leader and you will be contacted regarding their decision. If your complaint is not resolved, your query will be forwarded to the Complaints Team
- Complaints Team: the team will come up with a resolution. If you feel like it doesn’t address the concerns you raised, the case will be referred to the Alternative Dispute Resolution (ADR) third party provider.
If the complaint escalates to a third party ADR provider, the decision made by the provider will be final.
Product Rating
Game providers 154 |
Slot games 4681 |
Live games 107 |
Usability Well-Organized |
Apps Android |
Game types
Game providers
We felt it was important to highlight that Irish players have a wide range of game types and titles.
You can add games to favourites by clicking on the heart on the top right corner of each game card. Your favourites can be found in the My Account section, underneath the Cash and Bonus Accounts.
| Titles | Minimum bet | Maximum bet |
|---|---|---|
| Book of Dead | €0.10 | €50 |
| Starburst | €0.10 | €100 |
| Sugar Rush | €0.20 | €100 |
| Super Joker Megaways | €0.10 | €200 |
| Amazon Kingdom | €0.20 | €50 |
This platform offers a variety of slot games for Irish players, with over 1800 titles in this category. The platform encompasses games from popular providers in the industry such as NetEnt, Play’n Go, Microgaming and NYX.
In the Table Games tab of the platform, you will find different variations of the essential table games:
- Baccarat: 3D Baccarat, Baccarat First Person, Baccarat
- Blackjack: European Blackjack, Multi Hand Blackjack, Classic Blackjack
- Roulette: 20p Roulette, European Roulette, Roulette x5
About the VIP Scheme
The Grand Ivy Casino has a VIP section in the menu upper left side of the screen. The VIP membership is invitation-only and has three tiers: VIP Silver, VIP Gold and VIP Platinum.
VIP benefits
| Benefits | VIP Silver | VIP Gold | VIP Platinum |
|---|---|---|---|
| Private contact info to account manager | X | X | ✓ |
| No withdrawal limits | X | X | ✓ |
| VIP Holidays/ events | X | X | ✓ |
| Loyalty gifts | X | ✓ | ✓ |
| Fast withdrawal | X | ✓ | ✓ |
| Personal account manager | X | ✓ | ✓ |
| Cashback offer (no wagering) | ✓ | ✓ | ✓ |
| Birthday cash bonus | ✓ | ✓ | ✓ |
Your VIP membership will be reviewed and updated every month.
More on Loyalty
There is also a loyalty program available, independent from the VIP membership. You can see the loyalty points available from your My Account section by clicking on the Loyalty Program button.
You can redeem 1000 Loyalty points for the bonus cash equivalent of €5 that will be available in your account. You will receive 500 Loyalty points on your first deposit.
You can redeem up to 10000 loyalty points per day, translating into €50 bonus cash and a minimum of 1000 loyalty points.
Loyalty points conversion
| €10 wagered in games | Points earned |
|---|---|
| Slots | 2 Loyalty points |
| Scratch cards | 2 Loyalty points |
| Video Poker | 1 Loyalty point |
| Blackjack | 0.5 Loyalty points |
| Roulette | 0.25 Loyalty points |
Desktop
The desktop interface has an elegant and clean look, with black and variations of brown and gold. There are no overwhelming animations, only the home page pictures and the pictures of the games.
Upon opening the website, you are greeted by the slots in the Popular tab. There is a search bar in which you can enter game titles and game providers, however, there is no filter tab available, which makes it more difficult if you have a very specific search enquiry.
The desktop version of the site is rather easy to navigate, most website features and pages are not hard to find and they are placed intuitively.
The loading speed of the online casino pages is quick, however, the loading speed of the games is slow and can turn out to be problematic.
Mobile
There is not a big difference to be reported here. The website looks almost the same, with the game filter menu being moved from the left side of the screen to the bottom centre. The platform performs well on mobile, which is great for Irish gamblers that prefer to play on their smartphones. Additionally, there is an Android app available, which was also included in our 2025 list of top Android casinos.
Reputation
Licenses MGA, UK Gambling Commission |
Online since 2016 |
Third party reviews Fair |
Gambling Products 3 |
Licenses
 | MGA - MGA/B2C/370/2017 |
 | UK Gambling Commission - 52894 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
The Grand Ivy Casino has been active in the market since 2016 and is managed by White Hat Gaming Limited, an online casino platform that offers hosting, licensing, compliance, and gambling protection tools. As you may know, there are over 45 White Hat Gaming Casinos, so Grand Ivy is just one of them! Make sure to check out our full list of White Hat Gaming sites, and keep on exploring.
The company is licensed and regulated by the UK Gambling Commission and the Malta Gaming Authority. This extensive licensing ensures the legitimacy of the casino and that any outcome is randomly generated. Therefore, Irish players can have faith that the games are not rigged and that The Grand Ivy Casino is a trustworthy platform.
The Grand Ivy Casino sister sites
This brand has several sister sites, such as Barz Casino, Dream Vegas and Casimba Casino.
Also being part of the best Mastercard casinos in Ireland, these platforms are managed by the same company that manages this website, and as a result, they have similar slot games and deposit methods. That being said, the sites differ when it comes to the available game types.
The Grand Ivy Casino Top 3 Alternatives
FreshBet Casino
Pros
- Low €10 minimum deposit
- Withdrawal are processed within a day
- 5000+ slots
Cons
- Only cards, Skrill, Poli and crypto payments
- No Phone support
Verdict
FreshBet Casino stands out as a solid for crypto gambling enthusiasts in IE, boasting a vast selection of over 5000 slot games from a mix of well-known and niche providers. While it caters primarily to crypto users, non-crypto payment options are available, albeit more limited. The casino is attractive for its low minimum deposit of €10, generous maximum withdrawal limits, and swift withdrawal process, typically within a day, making it an appealing option for players.
Ripper Casino
Pros
- 1800+ games
- Crypto payments
- 10+ responsible gaming tools
Cons
- No live games are available
- Smaller selection of providers
Verdict
We decided to rate Ripper Casino as a top gambling site for its great game collection of 1800+ slots, jackpots, scratchcards and table games. Yet, keep in mind that no live dealer sessions are available at the moment. You can deposit with cards or e-wallet, but there's also the possibility to use Bitcoin or Litecoin, which can be an advantage. Still, we consider the €100 minimum withdrawal limit to be quite high.
Luckland Casino
Pros
- 1000+ slot games available
- Top providers such as Microgaming, NetEnt, Play'n Go
- Progressive jackpots available
- 100+ live dealer games
Cons
- High €20 minimum deposit
- Low €7000 max cashout amount
Verdict
Luckland Casino stands out among its competitors with its impressive features. With over 1000+ slot games from top providers such as Microgaming, NetEnt, and Play'n Go, you are sure to find the best game for you. Moreover, you will also find an array of progressive jackpots, which are quite rare in Ireland, as well as over 100 live dealer games, because Luckland caters to those who seek diverse game collections.
Verdict
The casino does not offer phone support, however, it has 24/7 live chat support. The platform is intuitive and easy to use, but the games have a slow loading speed.
That being said, this site offers responsible gambling tools, both VIP and Loyalty programs and a broad selection of games for Irish players.
Pros
- There are 1900 slots available
- Live chat is open 24/7
- VIP and Loyalty programs
- Platform has an intuitive interface
Cons
- Slow loading speed of games
- No phone support
- VIP membership is invite-only
The Grand Ivy Casino Compared
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 4681 | 107 | 2016 | €20 | €20000 | 1-2 days | 24/7 |
 | 2500 | 43 | 2020 | €10 | 1 day | Not 24/7 | |
 | 379 | 295 | 2020 | €10 | 3 days | No | |
 | 1600 | 330 | 2022 | €20 | 1 day | Not 24/7 | |
 | 2500 | 300 | 2023 | €10 | €10000 | 3 days | 24/7 |
 | 2475 | 172 | 2022 | €10 | €7000 | 2 days | 24/7 |
How We Test The Grand Ivy Casino
At CasinoAlphaIE, we strive to provide thorough and clear reviews of The Grand Ivy Casino. Our method involves a detailed testing phase, where we carefully assess payment methods and we conduct tests on various games to assess the overall gambling experience. This process guarantees CasinoAlphaIE’s reviews stay accurate and reliable for all players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha rating | |
| Test Duration | 9 Hours |
| Review Duration | 27 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2022 |
| Updated Date | Feb 2025 |
F.A.Q.
Is The Grand Ivy casino legit?
Yes! The Grand Ivy Casino is licensed by the UK Gambling Commission and the Malta Gaming Authority, which ensures that the platform is up to standard. Moreover, it is mandatory the outcomes are randomly generated, which means that the games are not rigged.
What is The Grand Ivy Casino withdrawal time?
The casino takes 2 days to process and approve the withdrawal and then, depending on your payment method, it can take up to 3 days to reach your account.
