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PokerStars Casino Review
 User Reviews10.0/10 |
 Legit & Fairness8.8/10 |
 Payment Methods8.6/10 |
 Product Rating10.0/10 |
 Customer Support7.6/10 |
 Reputation9.4/10 |
Overview
| Min deposit | €10 |
| Max cashout | €100000 |
| Payout time | 1-2 days |
| Game types | Video Poker, Table games + 16 more |
| Slot games | 3900 |
| Live games | 163 |
| Vip program | Cashback, Loyalty points + 1 more |
| Website Language | English , Bulgarian + 11 more |
| Customer Support Language | English , German + 2 more |
Legit and Fairness
Casino T&C Fair Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 10 Options |
When it comes to self-limits, the casino offers its players two ways: deposit limits and game limits. Game limits are a unique feature meant to self-restrict from playing certain games or PokerStars Casino bonus codes.
Other responsible gambling additions
Self-exclusion is handled both internally and externally, with the help of GamStop, with the latter blocking access to all licensed online casinos.
Another exciting thing about this casino is that besides the self-assessment questions and advice regarding a gambling addiction, Irish players can find a section about gambling myths perusing its responsible gaming page.
In this section, they tackle gambling opinions and debunk them, giving at the same time a more empathetic outlook towards gambling addiction and that it is not something to take likely.
Deposits & Withdrawals Methods
| Min deposit | €10 |
| Min. Withdrawal | €10 |
| Max cashout | €100000 |
| Payout time | 1-2 days |
| Currencies | GBP, EUR + 2 more |
If Irish players want to use the PokerStars Casino bonus codes, they first have to deposit a minimum of €10 after making an account.
To make any kind of payment, be it a cash-out or deposit, gamblers will have to visit the Cashier tab. There the available deposit methods and transaction limitations will be present.
Remember that if your selected banking option requires transaction fees, it falls on you to pay it. Additionally, Irish players cannot use credit cards, nor other services whose source of funds is a credit card, for deposits.
Punters may request a payout for their available cash anytime, although the website will trigger further checks, such as identity.
What is the minimum withdrawal from PokerStars?
The lowest amount Irish players can withdraw from this iGaming platform is set to €10.
However, keep in mind that not all deposit methods are available for cashing out. For this reason, choose your payment option carefully if you do not want to do multiple KYC procedures related to banking method verifications.
How long do PokerStars withdrawals take?
The cahs out processing period for this iGaming website is around 24 hours meaning up to 1 day.
But, keep in mind that the funds will reach your account only after the transaction was also processed by the banking provider. Depending on the financial method this can be instant or it can go up to 10 working days.
Does PokerStars have a withdrawal limit?
The website does not have a maximum limit for how much one can withdraw in a given month. However, depending on the payment provider there could be different limits put in place when making one transaction.
Customer Support
Live Chat Yes |
Live Chat 24/7 No |
Response time Slow (11-30 min) |
Helpful Chat Helpful |
FAQ Acceptable |
Email No email available |
When it comes to contacting this iGaming platform their services leave much to be desired. This is due to the fact that there are few contact methods in contrast to what Irish players are used to seeing.
The only standard method available is the Live Chat option, but it only uses bots. An automatic response system hardly is ideal, as it will not provide a significant variety of query options. Additionally, it will not accept certain responses from customers.
Irish players should see the Help Bot as a method that conveys scattered info they will find around the website in one place. It does help with website data cohesion.
However, there are complicated features that remain unexplained, including the convoluted PokerStars Casino promo codes system.
If ChatBot is unavailable or unhelpful, players from Ireland can complete a ‘Contact Support’ form. This will give them more options, choosing a category and subsection and then giving them the option to redact your message. The service is not in-house, seeming to serve more brands from the Stars group.
Regarding disputes, you should start by describing your issue via said form, nonetheless. You should receive a response within 24 hours. This response will be the casino’s final decision in your matter.
Product Rating
Game providers 72 |
Slot games 3900 |
Live games 163 |
Usability Responsive |
Apps Android, Desktop app, iOS |
Game types
Game providers
Another essential part of our reviews, but also for every casino, is the games. Our experts made a case to check them out and see how many Irish players will find.
Visiting the Casino page, Irish players will have at their fingertips the following game categories.
Slots
Gamblers can play over 1100 slots by accessing the Casino lobby. There you can easily access popular titles, Jackpots, exclusive entries or Megaways slots by using their designated tabs.
Utilizing instant PokerStars Casino bonus codes on slot titles is more complex compared to other standard Irish casinos.
PokerStars Casino Payout Rate for slots
| RTP Rates | 1 Redemption Point Wager | 1 Reward Point Wager |
|---|---|---|
| 87.20% – 94.18% | €3-€5 | €0.5-€0.83 |
| 94.19% – 96.23% | €6-€8 | €1-€1.33 |
| 96.24% – 97.21% | €9-€11 | €1.5-€1.83 |
| 97.22% – 97.79% | €12-€14 | €2-€2.33 |
| 97.80% – 98.17% | €15-€17 | €2.5-€2.83 |
| 98.18% – 98.43% | €18-€20 | €3-€3.33 |
| 98.44% – 98.63% | €21-€23 | €3.50-€3.83 |
The table provided in our review only provides a guideline. The one from the website is more complex, but here is a more simplified look at it.
The wager differences between any two consecutive RTP rate intervals will be around €0.16-€0.17 for Reward points and €1 for Redemption points.
Live Blackjack
For live blackjack, there are 13 titles to choose from, and have the following maximum betting limits:
| Game | Lowest bet | Highest bet |
|---|---|---|
| Blackjack Party | €0.50 | €200 |
| PokerStars Sao Paulo | €10 | €15000 |
| Soiree Elite VIP Blackjack | €1000 | €10000 |
| Blackjack Diamond VIP | €1000 | €15000 |
The return to player rates sit at around 95.5%, with Live Power Blackjack having a lower 98.8% rate, Live Free Bet Blackjack having 98.45%, and Live Blackjack at 99.28%. The wagers necessary for point accruing are higher than for other games, going up to €11.59 for one Reward point and €70 for one Redemption point in Live All Bets Blackjack.
Live Roulette
This games selection consists of 21 variations with the following maximum betting limits:
| Game | Lowest bet | Highest bet |
|---|---|---|
| Speed Auto Roulette | €0.10 | €10000 |
| Quantum Auto Roulette | €0.20 | €10000 |
| French Roulette Gold | €1 | €10000 |
| Salon Prive Roulette | €100 | €10000 |
Live Baccarat
While there are no exclusives for this live category, Irish players can find 14 games and have the betting limits as such:
| Game | Lowest bet | Highest bet |
|---|---|---|
| Lightning Baccarat | €1 | €2000 |
| Bet On Baccarat | €1 | €6000 |
| VIP Baccarat | €10 | €15000 |
| Salon Prive Baccarat | €1000 | €25000 |
Table Games
PokerStars has a 24-title Table Games category, providing Blackjack, Roulette, Baccarat, and Poker games.
Here, the information tab will provide both lower and upper betting limits and the RTP for each game.
Some of the available games and their stats are as follows:
| Game | Lowest bet | Highest bet | RTP |
|---|---|---|---|
| European Roulette | €0.10 | €250 | 97.3% |
| High Roller Roulette | €1 | €2000 | 97.3% |
| Classic Blackjack | €0.10 | €2500 | 99.41% |
| Premium Blackjack | €0.50 | €5000 | 99.71% |
| Baccarat | €1 | €30000 | 98.94% |
| Heads Up Hold’Em | €0.10 | €2500 | 97.64% |
Desktop
The website version is a great all-around platform to gamble. Not only does it have a good performance with little to no slowdowns, but it looks good and professional as well.
On the main page, Irish players will find that it comprises three categories: poker, casino, and sports. It may take some time for the page to load when changing between these tabs because, even though they are under the same page, the interface is quite different.
For some reason, unbeknownst to us, the sports section has the lowest performance out of all three.
Convoluted design
This casino falls short in its coherency in explanations. Should gamblers dare to venture into its convoluted terms of service, the way information is shown can confuse rather than clarify.
For example, a bonus policy button would have fixed bothering to search for the wagering requirements. But to get to them, some Irish players would have to stumble by chance or by having a keen eye upon the general terms for promotions.
Thankfully, there is a search bar for both games and questions regarding any PokerStars Casino bonus if there is a case.
Another thing worth mentioning is the downloadable desktop PokerStars app. Still, it runs slow and could be unresponsive for some Irish players. But, it is a quick way to play video poker and even observe some games in real-time.
Mobile
The website adapts well to mobile environments, showing no scaling or performance issues. As far as accessibility goes, Irish players can definitely consider the website version for mobiles a viable way to play.
However, the casino has an available app for both iOS and Android.
PokerStars Casino app
iOS
You will find one app for each of the three activities available on the platform. Such a thing can prove to be annoying for Irish players, as they may have to constantly switch between apps should they desire to change the game type.
Similar to the desktop version, the iOS PokerStars apps are well designed and well-functioning.
Some Irish players did encounter some technical issues, but these are a minority among a generally satisfied IE player base.
Android
The Android app is somewhat lower-rated, albeit being almost identical in performance when considering device limitations. Some load and latency issues make a return, but by no means do these affect the overall performance of the PokerStars Android app.
The proof is that the Irish players can hardly find a complaint regarding the app’s functionality. Albeit falling behind the iOS version, the Android app is one of the better choices for mobile gambling in performance and popularity.
Reputation
Licenses MGA |
Online since 2016 |
Third party reviews Poor |
Gambling Products 4 |
Licenses
| MGA - MGA/B2C/213/2011 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
We will start our PokerStars Casino review with some platform essentials. Firstly, the company that operates the popular website in Europe is TSG Interactive Gaming Europe Limited which is registered in Malta.
The platform has been active for some time, and the upkeeping of its prestige stands as further proof of valuable service. Additionally, its operator is part of the more extensive Stars Group Inc., a company listed on the Nasdaq and Toronto Stock markets.
Verdict
While the website may look top-notch, with great graphics and overall great presentation, it lacks in its terms and conditions explanations. Not only are they hard to read, but also hard to follow, with multiple sections leading to other convoluted sections.
Also, the presence of a VIP system is always nice to have, but, once again, everything about it is complicated to read, and info related to it is also convoluted.
Pros
- Novel point-based wagering system for PokerStars promo codes
- The wide array of slots, Live Casino, and Table games
- Real funds are transferable between accounts
- Several spins based on PokerStars Casino bonus codes with no wagering needed
- Six-tiered loyalty program with random-drop chest features
- iOS PokerStars app and PokerStars Android app are available for each casino activity
- Real funds are transferable between accounts
Cons
- No native self-assessment tools are present on the responsible gambling tab
- Irish players may have a hard time finding certain relevant data around the website
- No phone or email is available. Live Chat uses an automatic response bot
- The dispute procedure may not function due to email unavailability
PokerStars Casino Compared
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 3900 | 163 | 2016 | €10 | €100000 | 1-2 days | Not 24/7 |
 | 4500 | 200 | 2023 | €10 | €20000 | 1-2 days | 24/7 |
 | 908 | 74 | 1996 | €10 | €100000 | 1-2 days | 24/7 |
 | 4681 | 107 | 2016 | €20 | €20000 | 1-2 days | 24/7 |
 | 525 | 210 | 2006 | €10 | €16000 | 2 days | 24/7 |
 | 10000 | 143 | 2012 | €20 | €15000 | +3 days | 24/7 |
PokerStars Casino Top 3 Alternatives
Casino Striker
Pros
- A high value of live dealer casino games
- Crypto payments
- €10 minimum deposit casino
- 1249 overall slots from top tier providers
Cons
- No VIP System
- You can't find NetEnt slots
- No phone support
Verdict
At Casino Striker, we were impressed by the opportunity to explore over 200 live dealer casino games. This makes Casino Striker a great choice for Irish live casino audiences. In addition to the live dealer games, the casino offers a catalogue of 1200 slots, allowing for diversity in terms of progressive jackpots, Megaways, and classic lucky 7's slots. The only drawback was that this casino is only licensed in Curacao, which can be a concern for some. However, after testing it, we can confirm that the casino provides a safe gambling environment as of 2024. Moreover, they accept crypto payments with BTC, ETH, and more.
Pirate Play Casino
Pros
- More than 1600 slots.
- 300+ options of live games.
- 24/7 customer support.
- Over 190 table games.
- Providers like Microgaming, Evolution and Playtech.
- Innovative website design.
Cons
- Underwhelming VIP system benefits.
- Limits on withdrawals of €15000 per month.
- No phone support.
Verdict
The platform offers a large types of games, including over 1,600 slots and numerous table and 300 live dealer games. In addition, the VIP loyalty program could be attractive to some Irish players because of all the benefits it brings. However, the requirements for the VIP club may be a little higher for a novice player with a limited budget. We placed Pirate Play Casino in our list for the good job it does with the payout options, offering players a wide range of deposits and also a fast payout.
Read Review
Prontobet Casino
Pros
- Over 4500 slots
- 300+ live dealer games
- 30+ providers
- 15+ payment options available
- Good number of responsible gaming tools
Cons
- Lacks independent auditors
- Only one license
- No apps for iOS or Android
- No VIP program available
Verdict
We recommend Prontobet Casino for its vast gallery of slots and payment methods. Everything looks good in the usability department as well, though, at times, we did encounter a few bugs. We did not take away points for that, but it's something worth noticing. On the flip side, the minimum deposit of €20 and the minimum withdrawal of €50 are excessive and could use some improvement.
Read ReviewPokerStars Casino Ranked by Categories
| Category | Trending |
|---|---|
| 50 Free Spins | Top 20 |
| Low Wagering | Top 20 |
How We Test PokerStars Casino
Here at CasinoAlphaIE, we strive to provide thorough and clear reviews of PokerStars Casino. Our process involves a detailed testing procedure, in which we meticulously review deposit and withdrawal methods and we conduct rigorous tests on various slots and live games to determine their quality and their fairness. This method ensures CasinoAlphaIE’s reviews stay accurate and reliable for all players.
| Review | Details |
|---|---|
| Reviewer | Adela Mariuta |
| CasinoAlpha rating | |
| Test Duration | 7 Hours |
| Review Duration | 9 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
| Updated Date | Nov 2024 |
F.A.Q.
How to do the PokerStars Casino login process?
To login into your PokerStars account you must do the following:
- Enter the website.
- Hit the Login button located at the top-right screen corner.
- Write down your username and password.
- Click the Login button.
How to request a withdrawal on PokerStars?
Irish players can request a cash-out by doing the following steps:
- Login into your account.
- Click on your account’s username located at the screen’s top-left corner.
- Once there go to the Withdraw section located under Cashier.
- Alternatively, click on the Cashier section after which access the Withdraw category.
What’s the lowest withdrawal limit for PokerStars?
€10 is the general lowest limit for withdrawals.
How long does cash out take on PokerStars?
The casino processes all withdrawal requests in around 24 hours. After this time the money will reach your account in a few minutes or up to 10 days depending on your finance provider.
Is PokerStars casino legit?
This platform is licensed by the United Kingdom Gambling Commission which is the most trusted institution in the gambling industry. Furthermore, it holds a certificate of integrity provided by GamingLabs which rated the fairness of their products.
