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Mr Green Casino Review
Legit & Fairness 9.4/10 |
Payment Methods 9.6/10 |
Product Rating 10.0/10 |
Customer Support 9.2/10 |
Reputation 9.8/10 |
Overview
Min deposit | €10 |
Payout time | 1 day |
Game types | Roulette, Baccarat + 12 more |
Slot games | 1200 |
Live games | 200 |
Website Language | English |
Customer Support Language | English |
Legit and Fairness
Casino T&C Restrictive Terms |
Bonuses T&C Restrictive Terms |
Responsible Gaming 13 Options |
The fact that the operating firm has a licence provided by the MGA, meaning that the website was examined by authorities to ensure that the games are truly random, makes this casino legitimate.
Our experts tested the responsible gambling page to see if they do offer a multitude of tools, and we found:
- Deposit limits – can be set daily, weekly or monthly to keep your funds under control.
- Reality checks – to keep you connected to reality.
- Reverse withdrawal preferences.
- Take a break – a pause that you can take from this website for a period of 1 day to 30 days.
- Self-exclusion.
- Loss limit – to keep sums in your full control.
- A self-assessment test – can help IE players to be aware of the dangers of gambling.
Use the deposit limits and loss limits at any time. They help you to keep your budget under control and will prevent extreme money loss.
Self-exclusion
Self-exclusion is one of the most efficient ways to prevent and combat gambling addiction. It is a method that closes a player’s account for these periods of time:
- 5 months.
- 1 year.
- 3 years.
- 5 years.
- Indefinite.
To be able to self-exclude, IE players must select a period. This will close their account, and they will not be able to open it again until the chosen time has passed. After that, if they wish to reopen their account, they must contact customer support.
Deposits & Withdrawals Methods
Min deposit | €10 |
Min. Withdrawal | €30 |
Payout time | 1 day |
Currencies | GBP, EUR + 5 more |
On this web page, you will find a series of payment methods that consist in:
- Cards.
- E-wallets.
- Prepaid cards.
Keep in mind that the regulator of your payment method may impose fees at any time. The platform doesn’t take any responsibility regardless of the fees.
Any player will be able to see their transactions for the last 90 days in their account. If you wish to see all the transactions that you made in your entire time spent on this website, you should ask the website to show you the history and they will do it.
As you make a deposit on this platform, the funds will not go directly into the website’s bank account. They are being held on by a third-party regulator, to make sure that the funds are safe and can be returned safely.
Keep in mind that the Paysafecard method incurs a fee of 3.9% of the sum deposited.
The website accepts deposits and withdrawals by Revolut, which follow the same rules as the other methods, excluding Paysafecard.
About Withdrawals
The funds that you wish to withdraw can be done by the methods you used to make a deposit.
In case your withdrawal is taking longer than expected to be processed, then the following actions may happen:
- The platform investigates you as a player to see if you committed irregularities.
- This website analyses a game that you recently played that was reported to have errors.
Each withdrawal will incur fees listed below:
- If you cash out a sum that’s up to €100, there will be a €1 fee.
- For sums that exceed €100, 1.5% of your funds will be surrendered over to the website.
- If you cash out up to €1000, there will be a €10 fee.
- For sums that exceed €1000, the fee will be valued at 1.5% of your funds.
Customer Support
Live Chat Yes |
Live Chat 24/7 No |
Response time Slow (11-30 min) |
Helpful Chat Misleading |
FAQ No |
Email |
In the support section of the website, you will find an FAQ that is very well developed and a 24/7 live chat available.
For the live chat, you must present this information, so you will get your questions answered:
- Name.
- Full address.
- Phone number.
- Birthday.
- Last time you logged in.
We tested the feature and we found out that you must wait 2 minutes in a queue before you can chat with an agent.
The agents are eager to help. In our queries, they provided complex and fast answers, so we can say that they are really helpful.
The questions that appear in the FAQ are also helpful and complex. Try them before contacting the live chat agents, and maybe you will be able to solve your problem faster.
Complaints
If any IE players feel like they should make a complaint about the platform’s services or deliveries, they can do so by contacting customer support.
Keep in mind that spamming the agents with the same message is strictly prohibited and will result in your complaint being ignored.
Also, if the player uses aggressive language with the agents, the website reserves its right to close or suspend the player’s account.
Anyone that makes a complaint on this platform shall provide this set of information:
- Full name.
- Birthday.
- Full address.
- Registered email address and phone number.
- Any evidence (if applicable)
Mr Green aims to process a complaint in 24 hours, but it may take up to 10 days or longer. If the website needs more time to get back to you, they will send a notice in the 10 days which will give you an estimation of when they will contact you.
If your matter is still not resolved, you are free to make a complaint to the Malta Gaming Authority which will investigate the issue again.
Reputation
Licenses MGA |
Online since 2008 |
Third party reviews Absent |
Gambling Products 0 |
Licenses
MGA - MGA/CL2/1085/2015 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Our experts analysed the platform and found relevant information about the company that owns this website, Mr Green Limited. They were founded and licenced in 2008 and nowadays they have more than 145 employees. It generates annually more than €100.42 million in sales.
Verdict
In our opinion, the website is very well structured, with many games and well-developed customer support. However, we don’t like the fact that it imposes fees over the withdrawals and also, it has a minimum withdrawal limit higher than the industry average of €10.
Pros
- More than 1400 available games.
- Live chat agents are helpful.
- The website provides mobile apps for both Android and iOS.
- Intuitive website interface.
Cons
- Doesn’t have a loyalty or VIP program.
- High minimum withdrawal of €30.
- Withdrawal fees for any method.
Mr Green Casino Compared
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1200 | 200 | 2008 | €10 | 1 day | Not 24/7 | ||
1900 | 800 | 2023 | €10 | €15000 | 24H | 24/7 | |
3625 | 619 | 2023 | €20 | €15000 | 1 day | 24/7 | |
8000 | 335 | 2022 | €20 | 1 day | 24/7 | ||
7361 | 414 | 2018 | €10 | €100000 | +3 days | 24/7 | |
3415 | 47 | 2021 | €20 | €40000 | 3 days | 24/7 |
Mr Green Casino Top 3 Alternatives
Grandwin Casino
Pros
- 1000 slots and 330+ live casino games
- Over 40 developers
- The payment system includes 1 digital wallet
- Minimum deposits of €10
Cons
- Extended payout time
- Limits on monthly cashouts
- No VIP club
Verdict
Grandwin is a fan favorite for its selection of 332 live dealer tables. Despite the 3+ day payout time, the platform has various payment methods, starting with a minimum deposit of €10. Slots enthusiasts will find over 1000 games from developers like Play'Go, Playtech, and Evolution. This 2023 new platform allows demo play for the slots. Overall, it is a great betting operator, but it lacks a loyalty program.
Kingmaker Casino
Pros
- A high number of 3000 slots
- Many live dealer casino games
- Crypto transactions
- Professional live chat support
Cons
- 2 days witdhrawal waiting time
- Few accepted currencies
Verdict
KingMaker Casino, released in 2024, provides a fresh perspective in the casino world, but it still needs to pass the test of time before being able to call it reliable. The payment methods offer a low minimum deposit limit of €10, catering to low budget players looking for ways to test out the games available on this casino without spending much. With a selection of over 100 different providers, the casino proves variety in its selection, showing potential for the future.
Space Wins Casino
Pros
- More than 1400 games are available.
- Interesting loyalty program.
- Intuitive website.
- More than 10 different providers.
Cons
- The €2.5 withdrawal fee for all methods.
- No Live Chat is available.
- No mobile apps.
Verdict
Space Wins Casino is considered a well rounded choice in 2024. It is particularly popular for its wide selection of slot games from providers such as Eyecon, Pragmatic Play, and Neon Valley. However, the live dealer casino game options are somewhat limited, with only 9 titles available. Additionally, the three-day cashout feature is not very impressive and should ideally be improved to at least 24 hours.
Read ReviewMr Green Casino Ranked by Categories
Category | Trending |
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How We Test Mr Green Casino
Our review process combines numerous testing steps where we carefully evaluate special features, VIP schemes, and payment methods to ensure their effectiveness and fairness. Additionally, we conduct strict tests on a variety of games to guarantee they are fair and high-quality. This method maintains the accuracy of our tests and reviews and trustworthy for our readers.
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha rating | |
Test Duration | 10 Hours |
Review Duration | 27 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Jun 2022 |
Updated Date | Sep 2024 |
F.A.Q.
Is Mr Green casino legit?
Yes, the website holds a Malta Gaming Authority licence that assures players that the casino is safe and their games are truly random.