Hello Casino Review & Updated Offers for 2023
Were you greeted by Hello Casino bonus codes and found them appealing? Look no further than our Hello Casino review, as we delve deep into its performance, games, and more details along the way.
|Min. deposit||Min. Withdrawal||Max. cashout||Payout time||Game types||Slot games||Live dealer games||Licenses||Bonus||Vip program|
|EUR10||EUR10||EUR50000||3 days||Baccarat, Bingo, Blackjack, Craps, Jackpots, Keno, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games, Video Poker||1900||30||Malta Gaming Authority, UK Gambling Commission||100% up to EUR100||No|
- Scratch cards
- Sic Bo
- Live Blackjack
- Table games
- Live Baccarat
- Live Casino
- Live Roulette
- Video Poker
Hello Casino Review Table of Contents
Hello Casino bonus codes
Let’s find out what’s in store for Hello Casino bonus codes and what Irelanders should know before going headfirst into them.Read more
As of writing this review, the wagering requirements for Hello Casino bonus codes sit nicely at the standard line of 35x. Although this should apply to all bonuses, an example given in the terms and conditions mentions a 10x promotion, so keep that in mind.
When it comes to the fund’s priority when wagering, the real money will always be placed first, with the bonus funds taking their place when the former balance is empty.
We’ve come across a contradiction in the casino’s general promotion terms. It states the priority we’ve explained earlier, but also mentions the possibility of using both funds, yet it has no explanation.
Take note that this is a contradiction that comes up in other White Hat operated online gambling platforms.
Winnings from wagering bonus funds will be placed in the respective balance, with the wagering requirements applying only to the original bonus amount, as the bonus money that was won is not subject to them.
Following this thread, completing the wagering for such Hello Casino bonus codes will then convert the bonus money into real cash.
Games wagering contribution
Before using Hello Casino bonus codes, it’s important to see to which type of games it applies, considering that the website has in place different contributions for each category. These are represented by percentages, and to simplify the matter, the site put together the following table:
|Scratchcards and Keno||100%|
|Table Games, Video Poker, Jackpots, Other Games||0%|
We suggest that Irelanders take a closer look at the full table on the website, due to some slot games not falling under the 100% contribution. Instead, some have 20% and many more have no contribution at all.
Having mentioned them briefly before, the player’s account is made up of two classic balances: Cash Balance and Bonus Balance.
Some Hello Casino bonus codes have specific terms that either allow or restrict the usage of bonus funds. If a game has bonus funds betting available and it’s specific for a promotion, the bonus balance will appear while playing.
If it’s missing then wagering with them is not possible, and will not in any way advance the wagering progression.
In case Irelanders do manage to wager bonus funds on restricted games that do not count towards meeting the requirements for Hello Casino bonus codes, then the site reserves the right to refuse withdrawals, as well as lock winnings and any bonus funds.
Also, promotion stacking is not available, with only one being active at each time. On this note, wagering requirements do not transfer to the next bonus.
Even when depositing for Hello Casino bonus codes, until the bonus has been played through, withdrawals are not accepted even for the deposited money.
Some Hello Casino bonus codes make an exception of this rule, but any withdrawals until the requirements are completed will attract with them the removal of both the bonuses and the funds gained from them.
For all bonuses, the maximum expiry time is of 30 days, should the promotional terms have no other special mention on this subject.
Instant Bonuses inner workings
Some Hello Casino bonus codes are considered by the site to be an instant bonus, thus having some limitations imposed on them.
An instant bonus is either a cash bonus or a bonus received directly from the casino, not the ones that can be found under the promotion tab, but some that have been given by the customer support team.
If Irelanders manage to get such a bonus, then it’s important to know that a limit is imposed on winnings, with the maximum being 10 times the value of it.
Supposes that Irish players receive a €20 instant bonus just by chatting with the customer support team. In this case, the winnings will be limited to €200.
No deposit bonuses rules
For Hello Casino bonus codes that are given as part of a no deposit offer, with examples such as free spins or free bets, then the maximum winnings from them are capped at €100.
Besides this, if no deposit is made even after claiming the bonus, will result in the winnings being considered to be bonus funds, and will stay that way with no requirements attributed to them.
In the case of actually depositing, these funds will then be available to wager and subsequently converted into real cash.
Future no deposit offers will not have this catch after making the first deposit.
As a general rule, free spins gained by way of no deposit Hello Casino bonus codes will have a maximum of €50 winnings in bonus funds, and any exceedings will be removed. Without having placed a deposit, any winnings will be returned to the player.
Free spins that are given as part of no deposit promotions, the expiry time is of 10 days.
For spins that come from deposits, dubbed bonus spins, fare kind of the same way. Any winnings will be credited in bonus funds, are subject to wagering requirements due to the deposit, and winnings will not surpass €100.
For deposit based spins, the valid time is of 24 hours. Not using them within this timeframe will result in them becoming void.
Irregular behaviour and promotional abuse
The site’s general promotional policy makes a difference between irregular play and promotional abuse.
For irregular behaviour, the following actions are stated to be considered as such:
- Use of bonus funds with the sole purpose of progressing through wagering requirements, and then completing them with real money but after the bonus funds have been converted
- Delayed winnings, meaning initiating free spins or Hello Casino bonus codes with either funds, but stepping out of the free bonus or bonus round, returning only to complete it after the bonus was wagered
- Low margin, equal or zero bets will not be considered to complete wagering requirements. Often seen example is betting on Red or Black while playing roulette, or covering more than 25 numbers
- Placing large bets on the table, returning after the bonus has been completely wagered
- Single bets that are larger than 20% of the value of the promotion are credited before the wagering requirements are met
When it comes to promotional abuse, the site presupposes the following:
- Taking advantage of bugs or loopholes found in the system
- Having multiple accounts to take advantage of Hello Casino bonus codes
- Working with other players towards having better winnings
- Deposits and withdrawals that are made with the intention of abusing a promotion, such as placing a deposit, wagering once the deposit value then withdraw
10 FREE SPINS + 100% UP TO €100 + 25 SPINS
What’s the word on Hello Casino?
Having launched in 2014, Hello Casino is operated by White Hat Gaming, one of the biggest names in the iGaming industry.
Pros: over 1900 slots, fast loading times, eight responsible gambling features
Cons: no phone support
More on the offer:
Besides the first deposit, there are two subsequent ones to look out for:
- 2nd deposit: 50% up to €250 in bonus funds
- 3rd deposit: 50% up to €150 bonus funds and 25 spins on Asgardian Stones or Bloodsuckers 2
Other things to know:
This bonus cannot be claimed in conjunction with other bonuses, and the maximum bet allowed while having it active is €5. The maximum you can cash out from the no deposit offer is €100. Other than that, be aware that some bugs and glitches could appear while browsing the site, especially when trying to enter the Pragmatic Play lobby, which downright crashes.
Hello Casino No Deposit Free Spins
€1 NO DEPOSIT BONUS AS 10 FREE SPINS
The path to it:
Create an account with this online casino, and verify it via the link sent to your email. After that, open the Starburst or BerryBurst slot games to get the bonus.
The final destination:
- The bonus consists of 10 spins, with each spin being worth €0.1
- The bonus funds come with 35x wagering and you have to perform this within 30 days
- This offer have an expiry time of 10 days
- The promotion is available once per IP
Enjoy using the bonus, and if anything is unclear please refer to the promotional terms.
10 FREE SPINS NO DEPOSIT
What you stand to gain:
After making an account with this online gambling platform and verifying your account, you will receive 10 free spins to be used on BerryBurst or Starburst.
Some important info:
- Winnings will be given as bonus funds, and are wagerable after making your first deposit
- For the spins, the maximum time of use is of 10 days, otherwise, they will expire
- The bonus funds that are won have to wager in a maximum of 30 days
- The bonus will activate once you enter one of the two games eligible
In case more info is needed, please refer to the promotional terms on the website.
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- Company name:
- White Hat Gaming Limited
- Registration number:
- Online since:
- 85 St John Street, Valletta, VLT1165, Malta
- Malta Gaming Authority:
- UK Gambling Commission:
Hello Casino review also brings a summary of this Irish platform. The casino was launched in 2014.
The developing company, White Hat Gaming operates around 5 offices throughout the world, with more than 500 employees.
It is registered as a Maltese company and owns two of the most well-established gaming licenses, of which we give you the necessary details.
Hello Casino sister sites
Being operated by a large operator, White Hat Gaming, and has quite a number of sister sites, such as mr.play Casino. But also, Irelanders will find in the same network Regent Play Casino, Mr. Mega Casino, and many more.
Reach the platform and push the blue sign-up button, placed in the right upper corner if you want to make an account.
From here, follow these steps to register:
- Write your full name and birthday, then select a gender, country and language you want to be displayed and used;
- Enter your email, phone number and postal code to find your address;
- Choose a username, and password and tick the box to confirm you are not an underage user.
You will then be asked to verify your account via email validation, so check the inbox, or the spam folder in case the mail does not appear after five minutes of being sent.
After the sign-up, you have the option to make a deposit.
The second log in will greet Irish players with the option of choosing the way to receive notification on future Hello Casino bonus codes.
When you register for 12 consecutive months of no activity on your account, you will receive an email about the account’s status.
There are 30 days for you to regain activity, otherwise, a fee of €5 will be charged from your balance. If the balance is less than €5, the whole amount will be taken.
This fee is deducted until the balance reaches €0 and an email will be sent to you every month.
After there is the balance amount is zero, the casino has the right to permanently close your account.
To have your account verified, you need to submit one of the following documents to make proof of your identity, age, address, income, and payment method:
- Driving license – both sides;
- Utility bill – not older than 3 months;
- Bank statement – not older than 3 months.
The documents must reflect your name, address, and the date they were issued. Also, they must be clear with all four corners visible.
To upload documents, head over to Account, then My Details and to upload it should be the first option, written in blue.
It can take upwards of 48 hours for the casino to complete the verification checks.
To create a better user perspective for the present Hello Casino review, we navigated the platform using various devices, internet connections and browsers.
|Asus ExpertBook B1||Ethernet Cable, 5G, WiFi||Opera GX, Mozilla Firefox|
|Galaxy A51||5G, WiFi||Google Chrome|
|iPad Air Pro||4G, 5G||Safari|
When you enter the platform, find the logo on the middle top side. To its left is the two lines menu, while to its right are placed the deposit and Account options.
The interface is quite intuitive and should not confuse Irelanders in any way. The games are neatly arranged in their respective categories, and the different types of filters for them follow at every scroll. There’s even a provider’s one, should Irish players have specific preferences.
The site’s performance is overall good, but we encountered some bugs, such as pressing the logo in the middle will briefly redirect to the bonus page, or Pragmatic Lobbies in the live casino page not opening up correctly. Games could take some time to load up on different computer browsers, such as Mozilla Firefox’s case which had some slightly extended times.
Clicking on the Classic Slots category will redirect you to the table games section.
The main colour palette of black and light blue works well in the casino’s favour, more so that it does not become boring to look at, nor is it too colourful. It hits the middle ground in this case.
There’s also a search bar, but it’s a bit dodgy at times and may not find specific games, even when fully writing their name.
The interface’s optimisation for mobile devices is not noticeable, with the interface being just the way it is on the computer, but with a more cramped up look due to the smaller screens. It would have been nice to see a more unique look for smartphones.
The performance is better though, with faster loading times and little to none visual glitches, which were present on the desktop counterpart.
The main theme is a darker one with blue or grey details and buttons. Regardless, when opening the chatbox, it will go full screen.
Sadly, there are no available apps to download for Android and iPhone users.
Hello Casino Games
Moving on with this Hello Casino review, let’s focus on the games that this casino has.
Irelanders will find over 1900 slot games to choose from, with the following examples available:
- Video slots – Karen Maneater, Cleocatra, Wild Trigger, Fire Strike 2
- Jackpots – Prize Lines, Paws Of Fury, The Goonies, Tridentia
Jackpot wins will be delivered to you in 30 days if they exceed €250000.
Irelanders will find 60 options in the table games section, with the following game categories:
- Roulette – First Person Roulette, European Roulette, Roulette Nouveau, and Roulette X5
- Blackjack – Atlantic City Blackjack, Vegas Strip Blackjack, Blackjack First Person, and Blackjack Neo
- Baccarat – 8 Baccarat, 3D Baccarat, First Person Baccarat
There are 23 live roulette titles, with the most being available in the Evolution lobby. The Pragmatic Roulette Lobby does not work. Still, here are the available betting limits:
|Game||Minimum bet||Maximum bet|
|Double Ball Roulette||€0.25||€4000|
|Speed Auto Roulette||€0.10||€10000|
For this game section, players from Ireland will find 150 titles, with most of them being in the Evolution Lobby. They have the following betting limits:
|Game||Minimum bet||Maximum bet|
|Blackjack Classic 44||€5||€5000|
|Blackjack VIP 3||€50||€5000|
Irelanders will find 42 options, with most betting limits having the constant €1-€15000 variable.
Hello Casino vs. Market Standards
Industry standard: EUR 10
Industry standard: EUR 10
Industry standard: EUR 100,000
Industry standard: 2 days
Industry standard: 2 Mins
Industry standard: 2 days
Industry standard: 500
Industry standard: 100% up to EUR 200
|100% up to EUR100|
|Casino||Rating||Min. deposit||Min. withdrawal||Max. cashout||Payout Time||Register time||KYC Time||Slot games||Bonus|
||EUR10||EUR10||EUR50000||3 days||2 mins||2 days||1900||100% up to EUR 100|
||EUR10||EUR10||EUR1000000||1 day||1 min||1 day||1100||100% up to EUR 200|
||EUR10||EUR10||EUR30000||1-2 days||1 min||1 day||1000||200% up to EUR 300|
||EUR5||EUR10||EUR1000000||1 day||3 mins||1 day||30||200% up to EUR 200|
||EUR5||EUR20||EUR5000||3 days||2 mins||3 days||2500||100% up to EUR 500|
||EUR10||EUR10||EUR20000||1 day||2 mins||+3 days||900||-|
||EUR10||EUR10||EUR40000||+3 days||2 mins||+3 days||3300||100% up to EUR 400|
||EUR10||EUR50||EUR10000||1 day||2 mins||1 day||460||100% up to EUR 500|
Another aspect that we focused on while writing this Hello Casino review was its transactional options and policies that accompany it.
To qualify for Hello Casino bonus codes, Irelanders have to place a deposit that cannot be less than £10.
The casino has the right to place a limit on daily deposits at their sole discretion, without the player having the deposit limits responsible gambling tool active. Also, deposits cannot be recalled or cancelled, nor is it possible to make any charge-backs.
The casino will also automatically convert funds should there be the need, but they have no guarantee on any money losses in this process.
Hello Casino cashout time and policy
The lowest amount to withdraw is €10, while the highest goes up to €12500 per week.
Additionally, from Account, you shall view any Pending or Accepted Withdrawals. One withdrawal request can take 1-2 working days to be approved.
No withdrawals will be made or confirmed until the Know Your Customer procedure has been cleared. Also, they will only be made to the same deposit method that was used, and the other withdrawal options will not appear before the first deposit.
Other site tabs and pages that regard payments
To view the current balance of real or bonus finances, look next to the deposit button, which can also be seen from Account, under Account Details.
|Payment||Min deposit||Max deposit||Min withdrawal||Max withdrawal||Withdrawal time|
Analysing the site for this Hello Casino review uncovered the existence of a Loyalty system, even though they call it a VIP.
The Loyalty Program is part of Hello Casino bonus codes available, and they are intertwined with the player’s chances of being invited into this Loyalty scheme.
As such, the site monitors Irelander’s general behaviour while playing on the platform and invites them.
Some of the benefits that are listed on the respective page are personal customer support as well as an individual account manager assigned to Irish players.
The terms hint at a more comprehensive Loyalty system, maybe even more, to a fully fletched VIP one. Yet, we found sparse information on it.
Hello Casino Support
- No phone available
- [email protected]
- Live chat:
- Yes, 24/7
Customer support shall be reached through the email address and live chat, operating 24/7, with an under a minute waiting time in queue for any chat.
To contact them, view the email address on this page or head over to the platform’s main menu, then select Support.
The chat can be opened from the turquoise box placed in the lower-left corner. However, there is no FAQ section for faster answers.
On occasions you have queries about Hello Casino bonus codes, accounts, or financial transactions, also rely on the Terms and Conditions page.
We contacted the live chat while writing this Hello Casino review and ended the chat with a nice feeling about them, noting their helpful nature and very good problem-solving abilities. We generally found it to be a capable live chat support.
The last part of our Hello Casino review is concerned with analysing the casino’s responsible gambling features, and we found the following tools and features:
- Reality check – players receive a notification with the amount of time they spent on the website
- Deposit limits – a limit useful for spending issues, covering either 24 hours, 7 days, and 28 days’ time for it to be active
- Financial activity monitor – great when players want to take a look at their spending and transactions
- Account closure – by contacting customer support, Irelanders can close their accounts for an undetermined period
- Take a break – a short account closure, which can take from 24 hours upwards of 6 weeks
- Self-exclusion – players from Ireland can use this tool to suspend their account for a more extended period, from 6 months to 5 years.
- Minor-restrictive tools – links to NetNanny, Cybersitter or Better Internet to filter internet traffic
- Self-assessment – Irelanders can undertake a test which determines their gambling behaviour
- Advice on gambling – a set of tips on how to keep gambling in check
- Links – to gambling associations such as GamCare, Gamblers Anonymous, BeGambleAware, GamBlock, and Gamblers Anonymous International Service office
Players from Ireland can also block any notification on Hello Casino bonus codes by heading over to the Account portal, My Details and undoing the selected option.
Self-exclusion will close a profile without the option to reopen it until the determined period has ended.
This can be done by contacting customer service, as they will also make efforts to block any attempt of reopening or creating a new account.
Self-exclusion might be done also from the responsible section, by following the hyperlinks inserted in this section.
Hello Casino Review - Pros and Cons
- A good looking website with an easy to navigate interface
- Customer support is available 24/7
- Loyalty programme available
- Over 1900 slots are available
- Comprehensive responsible gambling features
- Some bugs are present
- No phone support
- No downloadable apps
How we review
Our final take
There are many games to be found in this casino, from over 1900 slots to a full selection of table and live casino games. Still, expect to encounter bugs when trying to enter the Pragmatic Play ones. These lobbies can either crash or have infinite loading times.
Additionally, Irelanders can find a Loyalty system in place, but it’s not as fleshed out as one would hope, with little to no information on it to be found.
What do you think?
Let us know your thoughts on this casino by leaving a comment below!
How do I login to Hello Casino?
- Go to the main page
- On the upper right corner press on login
- Insert credential
- Or save the details to quickly login