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Hello Casino Review
 Legit & Fairness8.4/10 |
 Payment Methods8.8/10 |
 Product Rating10.0/10 |
 Customer Support8.4/10 |
 Reputation10.0/10 |
Overview
| Min deposit | €20 |
| Max cashout | €40000 |
| Payout time | 2-3 days |
| Game types | Video Poker, Table games, Craps+ 16 more |
| Slot games | 3500 |
| Live games | 235 |
| Vip program | No Vip |
| Languages website | English , Czech , German + 9 more |
| Payment methods | Visa, MasterCard, Neteller+ 9 more |
Legit and Fairness
Casino T&C Reasonable Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 7 Options |
This part of our Hello Casino review is concerned with analysing the casino’s responsible gambling features, and we found the following tools and features:
- Reality check – players receive a notification with the amount of time they spent on the website
- Deposit limits – a limit useful for spending issues, covering either 24 hours, 7 days, and 28 days’ time for it to be active
- Financial activity monitor – great when players want to take a look at their spending and transactions
- Account closure – by contacting customer support, Irelanders can close their accounts for an undetermined period
- Take a break – a short account closure, which can take from 24 hours upwards of 6 weeks
- Self-exclusion – players from Ireland can use this tool to suspend their account for a more extended period, from 6 months to 5 years.
- Minor-restrictive tools – links to NetNanny, Cybersitter or Better Internet to filter internet traffic
- Self-assessment – Irelanders can undertake a test which determines their gambling behaviour
- Advice on gambling – a set of tips on how to keep gambling in check
- Links – to gambling associations such as GamCare, Gamblers Anonymous, BeGambleAware, GamBlock, and Gamblers Anonymous International Service office
Deposits & Withdrawals Methods
Min deposit 20 $/€ |
Min. Withdrawal 50 $/€ |
Max cashout 40000 $/€ |
Payout time 4 days |
Currencies
| Payment | Min deposit | Max withdrawal |
|---|---|---|
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | N/A |
 | €20 | N/A |
 | €20 | €1000 |
 | €20 | N/A |
 | €20 | €1000 |
| Citizen | €20 | €1000 |
 | - | €2500 |
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | €1000 |
 | €20 | €1000 |
Another aspect that we focused on while writing this Hello Casino review was its transactional options and policies that accompany it.
To qualify for Hello Casino bonus codes, Irelanders have to place a deposit that cannot be less than £10.
The casino has the right to place a limit on daily deposits at their sole discretion, without the player having the deposit limits responsible gambling tool active. Also, deposits cannot be recalled or cancelled, nor is it possible to make any charge-backs.
The casino will also automatically convert funds should there be the need, but they have no guarantee on any money losses in this process.
Hello Casino cashout time and policy
The lowest amount to withdraw is €10, while the highest goes up to €12500 per week.
Additionally, from Account, you shall view any Pending or Accepted Withdrawals. One withdrawal request can take 1-2 working days to be approved.
No withdrawals will be made or confirmed until the Know Your Customer procedure has been cleared. Also, they will only be made to the same deposit method that was used, and the other withdrawal options will not appear before the first deposit.
Other site tabs and pages that regard payments
To view the current balance of real or bonus finances, look next to the deposit button, which can also be seen from Account, under Account Details.
Customer Support
Live Chat No |
Live Chat 24/7 No |
Response time Failed to respond |
Helpful Chat Misleading |
FAQ Extensive |
Email |
Language Options
Languages website
Support languages
Customer support shall be reached through the email address and live chat, operating 24/7, with an under a minute waiting time in queue for any chat.
To contact them, view the email address on this page or head over to the platform’s main menu, then select Support.
The chat can be opened from the turquoise box placed in the lower-left corner. However, there is no FAQ section for faster answers.
On occasions you have queries about Hello Casino bonus codes, accounts, or financial transactions, also rely on the Terms and Conditions page.
Product Rating
Game providers 53 |
Slot games 3500 |
Live games 235 |
Usability Responsive |
Apps No Apps |
Game types
Game providers
Slots
Irelanders will find over 1900 slot games to choose from, with the following examples available:
- Video slots – Karen Maneater, Cleocatra, Wild Trigger, Fire Strike 2
- Jackpots – Prize Lines, Paws Of Fury, The Goonies, Tridentia
Jackpot wins will be delivered to you in 30 days if they exceed €250000.
Table games
Irelanders will find 60 options in the table games section, with the following game categories:
- Roulette – First Person Roulette, European Roulette, Roulette Nouveau, and Roulette X5
- Blackjack – Atlantic City Blackjack, Vegas Strip Blackjack, Blackjack First Person, and Blackjack Neo
- Baccarat – 8 Baccarat, 3D Baccarat, First Person Baccarat
Live Roulette
There are 23 live roulette titles, with the most being available in the Evolution lobby. The Pragmatic Roulette Lobby does not work. Still, here are the available betting limits:
| Game | Minimum bet | Maximum bet |
|---|---|---|
| Instant Roulette | €0.10 | €2000 |
| Double Ball Roulette | €0.25 | €4000 |
| Speed Auto Roulette | €0.10 | €10000 |
| Immersive Roulette | €1 | €10000 |
Live Blackjack
For this game section, players from Ireland will find 150 titles, with most of them being in the Evolution Lobby. They have the following betting limits:
| Game | Minimum bet | Maximum bet |
|---|---|---|
| Blackjack Party | €0.50 | €200 |
| Infinite Blackjack | €1 | €1000 |
| Blackjack Classic 44 | €5 | €5000 |
| Blackjack VIP 3 | €50 | €5000 |
Live Baccarat
Irelanders will find 42 options, with most betting limits having the constant €1-€15000 variable.
Usability
When you enter the platform, find the logo on the middle top side. To its left is the two lines menu, while to its right are placed the deposit and Account options.
The interface is quite intuitive and should not confuse Irelanders in any way. The games are neatly arranged in their respective categories, and the different types of filters for them follow at every scroll. There’s even a provider’s one, should Irish players have specific preferences.
The site’s performance is overall good, but we encountered some bugs, such as pressing the logo in the middle will briefly redirect to the bonus page, or Pragmatic Lobbies in the live casino page not opening up correctly. Games could take some time to load up on different computer browsers, such as Mozilla Firefox’s case which had some slightly extended times.
The main colour palette of black and light blue works well in the casino’s favour, more so that it does not become boring to look at, nor is it too colourful. It hits the middle ground in this case.
There’s also a search bar, but it’s a bit dodgy at times and may not find specific games, even when fully writing their name.
Mobile
The interface’s optimisation for mobile devices is not noticeable, with the interface being just the way it is on the computer, but with a more cramped up look due to the smaller screens. It would have been nice to see a more unique look for smartphones.
The performance is better though, with faster loading times and little to none visual glitches, which were present on the desktop counterpart.
The main theme is a darker one with blue or grey details and buttons. Regardless, when opening the chatbox, it will go full screen.
Sadly, there are no available apps to download for Android and iPhone users.
Reputation
Licenses MGA, UK Gambling Commission |
Online since 2014 |
Third party reviews Fair |
Gambling Products 3 |
Licenses
 | MGA - MGA/B2C/370/2017 |
 | UK Gambling Commission - 052894-R-329546-004 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Hello Casino review also brings a summary of this Irish platform. The casino was launched in 2014.
The developing company, White Hat Gaming operates around 5 offices throughout the world, with more than 500 employees.
It is registered as a Maltese company and owns two of the most well-established gaming licenses, of which we give you the necessary details.
Being operated by a large operator, White Hat Gaming, and has quite a number of sister sites, such as mr.play Casino. But also, Irelanders will find in the same network Regent Play Casino, Mr. Mega Casino, and many more.
Hello Casino Top 3 Alternatives
River Belle Casino
Pros
- Diverse Live Casino game collection
- 24/7 live chat support
- Desktop app available
- More than 10 payment methods
- Minimum deposit as low as €1.
Cons
- Slow loading time
- No phone support
- Limited number of slots from few providers.
Verdict
River Belle Casino stands out with its diverse Live Casino game collection, providing Irish players with an immersive and interactive gaming experience. The availability of 24/7 live chat support ensures immediate assistance whenever needed, enhancing the overall customer service experience. Moreover, the inclusion of a desktop app offers added convenience and accessibility for players who prefer gaming on their computers. With more than 10 payment methods available and a minimum deposit as low as €1, River Belle Casino caters to a wide range of players' preferences and needs.
Read Review
Casino 2020
Pros
- One-day payout processing
- Limitless minimum withdrawals, max cashouts, and max deposits
- Jackpots on all available games
- Phone, live chat, and email support
- Mobile-first gambling site
- You can take a break without the agents’ assistance
Cons
- No providers other than In Touch
- A €3 fee for payouts lower than €10
- No live dealer and table sections
Verdict
After taking everything into consideration our gambling experts came to the conclusion that this iGaming platform has a lot of things going well for it but also some drawbacks. One of the biggest advantages we found during our Casino 2020 review was the payout time which is set to only one day. A further benefit is the mobile capability, as many Irish players play on their mobile devices. From this point of view, we consider a top choice for you. The only drawback which eventually will become annoying is the low number of titles and the lack of game type diversity.
Read Review
Wanted Win Casino
Pros
- 6300+ slots and 752 live casino tables
- Over 50 reputable developers like Play'n Go and Betsoft
- 12 banking methods, including crypto and e-wallets
- 24/7 live chat and email support
Cons
- €20 minimum deposits and withdrawals
- 3-day payout processing
Verdict
Wanted Win is a well known online casino because it delivers an impressive gaming experience with its vast collection of over 6300 slots and 752 live casino tables, ensuring players have plenty of options to explore. Featuring contributions from over 50 reputable developers such as Play'n Go, Betsoft, and NetEnt, you can expect high-quality and entertaining games. The casino offers 12 Irish favourite banking methods, including crypto and e-wallets, facilitating convenient transactions for players. Additionally, with 24/7 live chat and email support, assistance is readily available whenever you need it. However, you should note that minimum deposits and withdrawals start at €20, and payouts may take more than 3 days to be processed, which could be a consideration for some Irish gamblers.
Verdict
There are many games to be found in this casino, from over 1900 slots to a full selection of table and live casino games. Still, expect to encounter bugs when trying to enter the Pragmatic Play ones. These lobbies can either crash or have infinite loading times.
Additionally, Irelanders can find a Loyalty system in place, but it’s not as fleshed out as one would hope, with little to no information on it to be found.
Pros
- A good looking website with an easy to navigate interface
- Customer support is available 24/7
- Loyalty programme available
- Over 1900 slots are available
- Comprehensive responsible gambling features
Cons
- Some bugs are present
- No phone support
- No downloadable apps
Hello Casino Compared
| Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
|---|---|---|---|---|---|---|---|
| 3500 | 235 | 2014 | €20 | €40000 | 2-3 days | No |
 | 4000 | 80 | 2023 | €20 | €40000 | 3 days | No |
 | 2500 | 92 | 2012 | €10 | €6000 | 1 day | 24/7 |
 | 3145 | 173 | 2021 | €10 | €7000 | 1-2 days | 24/7 |
 | 5000 | 430 | 2023 | €20 | €50000 | 2 days | 24/7 |
 | 5950 | 600 | 2023 | €20 | €40000 | 2-3 days | Not 24/7 |
Sister Casinos
How We Test Hello Casino
Our procedure combines numerous testing steps in which we carefully assess special features, loyalty programs, and deposit and withdrawal methods for efficiency and security. Additionally, we rigorously test a variety of slots and live games to ensure their quality and fairness. This method maintains the accuracy of our tests and reviews and reliable for our audience.
| Review | Details |
|---|---|
| Reviewer | Mihnea Mosneagu |
| CasinoAlpha rating | |
| Test Duration | 6 Hours |
| Review Duration | 12 Hours |
| Deposit Methods Checked | Yes |
| Withdrawal Methods Checked | Yes |
| Slots Tested | Yes |
| Live Games Tested | Yes |
| Published Date | Sep 2021 |
| Updated Date | Nov 2024 |
Hello Casino Ranked by Categories
| Category | Trending |
|---|---|
| Slots Sites | Top 10 |
| 10 Free Spins | Top 20 |
F.A.Q.
How do I login to Hello Casino?
- Go to the main page
- On the upper right corner press on login
- Insert credential
- Or save the details to quickly login
How long do withdrawals take at Hello Casino?
The casino processes the withdrawals internally in 1-2 business days. Adding the transactional method, it can take upwards of 3 days.
