Hello Casino Review & Updated Offers for 2024

Registration process

Reach the platform and push the blue sign-up button, placed in the right upper corner if you want to make an account.

From here, follow these steps to register:

1. Write your full name and birthday, then select a gender, country and language you want to be displayed and used;
2. Enter your email, phone number and postal code to find your address;
3. Choose a username, and password and tick the box to confirm you are not an underage user.

After the sign-up, you have the option to make a deposit.

The second log in will greet Irish players with the option of choosing the way to receive notification on future Hello Casino bonus codes.

Inactive accounts

When you register for 12 consecutive months of no activity on your account, you will receive an email about the account’s status.

There are 30 days for you to regain activity, otherwise, a fee of €5 will be charged from your balance. If the balance is less than €5, the whole amount will be taken.

This fee is deducted until the balance reaches €0 and an email will be sent to you every month.

After there is the balance amount is zero, the casino has the right to permanently close your account.

Verification checks

To have your account verified, you need to submit one of the following documents to make proof of your identity, age, address, income, and payment method:

• Driving license – both sides;
• Passport;
• Utility bill – not older than 3 months;
• Bank statement – not older than 3 months.

The documents must reflect your name, address, and the date they were issued. Also, they must be clear with all four corners visible.

To upload documents, head over to Account, then My Details and to upload it should be the first option, written in blue.

User experience

To create a better user perspective for the present Hello Casino review, we navigated the platform using various devices, internet connections and browsers.

Desktop

When you enter the platform, find the logo on the middle top side. To its left is the two lines menu, while to its right are placed the deposit and Account options.

The interface is quite intuitive and should not confuse Irelanders in any way. The games are neatly arranged in their respective categories, and the different types of filters for them follow at every scroll. There’s even a provider’s one, should Irish players have specific preferences.

The site’s performance is overall good, but we encountered some bugs, such as pressing the logo in the middle will briefly redirect to the bonus page, or Pragmatic Lobbies in the live casino page not opening up correctly. Games could take some time to load up on different computer browsers, such as Mozilla Firefox’s case which had some slightly extended times.

The main colour palette of black and light blue works well in the casino’s favour, more so that it does not become boring to look at, nor is it too colourful. It hits the middle ground in this case.

There’s also a search bar, but it’s a bit dodgy at times and may not find specific games, even when fully writing their name.

Mobile

The interface’s optimisation for mobile devices is not noticeable, with the interface being just the way it is on the computer, but with a more cramped up look due to the smaller screens. It would have been nice to see a more unique look for smartphones.

The performance is better though, with faster loading times and little to none visual glitches, which were present on the desktop counterpart.

The main theme is a darker one with blue or grey details and buttons. Regardless, when opening the chatbox, it will go full screen.

Sadly, there are no available apps to download for Android and iPhone users.

Loyalty

Analysing the site for this Hello Casino review uncovered the existence of a Loyalty system, even though they call it a VIP.

The Loyalty Program is part of Hello Casino bonus codes available, and they are intertwined with the player’s chances of being invited into this Loyalty scheme.

As such, the site monitors Irelander’s general behaviour while playing on the platform and invites them.

Some of the benefits that are listed on the respective page are personal customer support as well as an individual account manager assigned to Irish players.

Responsible gambling

The last part of our Hello Casino review is concerned with analysing the casino’s responsible gambling features, and we found the following tools and features:

• Reality check – players receive a notification with the amount of time they spent on the website
• Deposit limits – a limit useful for spending issues, covering either 24 hours, 7 days, and 28 days’ time for it to be active
• Financial activity monitor – great when players want to take a look at their spending and transactions
• Account closure – by contacting customer support, Irelanders can close their accounts for an undetermined period
• Take a break – a short account closure, which can take from 24 hours upwards of 6 weeks
• Self-exclusion – players from Ireland can use this tool to suspend their account for a more extended period, from 6 months to 5 years.
• Minor-restrictive tools – links to NetNanny, Cybersitter or Better Internet to filter internet traffic
• Self-assessment – Irelanders can undertake a test which determines their gambling behaviour
• Advice on gambling – a set of tips on how to keep gambling in check
• Links – to gambling associations such as GamCare, Gamblers Anonymous, BeGambleAware, GamBlock, and Gamblers Anonymous International Service office

Players from Ireland can also block any notification on Hello Casino bonus codes by heading over to the Account portal, My Details and undoing the selected option.

Self-exclusion will close a profile without the option to reopen it until the determined period has ended.

This can be done by contacting customer service, as they will also make efforts to block any attempt of reopening or creating a new account.

Self-exclusion might be done also from the responsible section, by following the hyperlinks inserted in this section.