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Casino.com Review
Legit & Fairness 9.0/10 |
Payment Methods 7.8/10 |
Product Rating 9.6/10 |
Customer Support 9.0/10 |
Reputation 9.2/10 |
Overview
Min deposit | €10 |
Payout time | +3 days |
Game types | Roulette, Baccarat + 8 more |
Slot games | 1000 |
Live games | 120 |
Website Language | English |
Customer Support Language | English |
Legit and Fairness
Casino T&C Restrictive Terms |
Bonuses T&C Limited Game Eligibility |
Responsible Gaming 12 Options |
The last part of the current review is concerned with the responsible gambling features that this site employs, as we are aware that an online gambling platform has to create a safe environment for its players.
In case their gambling habit gets out of hand, players from Ireland are more than welcome to take the self-assessment test available on the site, in order to get a better look at their situation.
Also, punters can check their history on the casino, either for using a Casino.com promo code or transactions. Another thing they can do is to impose limitations on their depositing, which can be daily, weekly, and monthly.
You shall always access this option from the ‘My Account’ menu. Should this, however, not be enough to keep your gambling in check, look at these other solutions:
- Taking a break (from one day to six weeks)
- Excluding yourself (for up to five years)
- Closing your account permanently
The suspension also attracts with it the removal of any Casino.com promo code from the account, with any earnings that may have come from them.
If you are a parent who shares their home with a minor, you’ll also find several search filtering websites to protect your child. Simply check the ‘Responsible gaming’ category and find the measure that most interests you.
Deposits & Withdrawals Methods
Min deposit | €10 |
Min. Withdrawal | €10 |
Payout time | +3 days |
Currencies | EUR, USD + 4 more |
Players from Ireland have multiple deposit methods to use, with e-wallets taking the cake here. The option to choose debit cards is there, along with a Bank Transfer one as well. Deposits are also instant, with no fees, thing that goes for withdrawals as well.
Still, the withdrawals are certainly not instant, with the internal processing time taking from three to five days until the whole ordeal is cleared. During this time, the casino will take certain precautions, such as verifying if the chosen payment method is in the account holder’s name.
Depositing with any other payment methods besides debit cards or Bank Transfer will result in the inability of claiming any Casino.com bonus code, so keep that in mind.
Customer Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Acceptable |
Email |
On the support side of things, we found that there is live chat and phone customer support for this casino. Phoning them revealed a desire to help, and were friendly with us, having discussed the following topics:
- Casino.com bonus code and how one works
- Responsible gambling measures
- Banking options
- Technical issues while gaming or browsing the website
- Account opening, management, and closure
Worth mentioning that the phone support is available 24/7, all year round as they say, and that is always a plus in our book.
Besides this options, players from Ireland can also choose to email the online casino, but don’t expect answers earlier than 24 hours. So, take this road only if you know there are no urgent matters at hand.
Casino.com live chat
The Casino.com live chat is available 24/7. However, you must log in to access this feature. When getting in touch with support agents, we found them quite helpful, providing relevant answers in a relatively short timeframe.
Moreover, they are also trained to deal with responsible gambling issues. However, in some cases, we encountered contradictory answers from different agents.
Reputation
Licenses UK Gambling Commission, Gibraltar Regulatory Authority |
Online since 2008 |
Third party reviews Absent |
Gambling Products 0 |
Licenses
UK Gambling Commission - 39448 | |
Gibraltar Regulatory Authority - RGL No 53 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
When putting this Casino.com review together, we discovered that it’s a Mansion Europe Holdings Limited brand.
Mansion Europe is a highly reputable organisation with more than ten years of experience in the field. The Casino.com brand has been around since 2008 itself, and it is a sister to brands like Mansion and Slots Heaven. To ensure the fairness of its products, the corporation tested all gaming titles available on the websites. The testing company’s seal of approval is visible on each casino’s footer, and it attests to the games’ use of RNGs (Random Number Generators).
The company name is also continually sparking interest among Irish gamblers – data shows that searches for it and its associated sites are at an all-time high.
Casino.com sister sites
This platform has Mansion Casino as its sister site. Both brands are owned and operated by Mansion Europe Holdings Limited. They have similar interfaces, games, providers, payment methods and features. Moreover, you may find similar promotional offers. We recommend visiting it if you’re looking for a comparable gaming experience!
Verdict
This casino has a well-performing website, with fast loading times and a smooth experience overall. Still, expect to be hit by a constant freeze when browsing the slots section, but this could extend to other categories.
Also, there are enough payment methods for deposits and withdrawals, but the very long internal processing time for cashouts, of three to five days, is certainly a downside. However, as an upside, there are a lot of games, especially in the slots and live casino sections which is always a big plus in our book.
Pros
- Filtering and sorting options
- Helpful phone support team
- Ability to browse the platform prior to any KYC procedure
- Over 1000 slots to choose from
Cons
- Long withdrawal times of 3+ days
- Low monthly cashout limit of €15000
Casino.com Compared
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
1000 | 120 | 2008 | €10 | +3 days | 24/7 | ||
1320 | 605 | 2017 | €10 | €100000 | +3 days | 24/7 | |
1410 | 10 | 2021 | €5 | 3 days | Not 24/7 | ||
925 | 79 | 1997 | €10 | €100000 | 3 days | 24/7 | |
5000 | 100 | 2023 | €10 | 1 day | No | ||
50 | 50 | 2023 | €10 | +3 days | 24/7 |
Sister Casinos
Casino.com Top 3 Alternatives
Casino Striker
Pros
- A high value of live dealer casino games
- Crypto payments
- €10 minimum deposit casino
- 1249 overall slots from top tier providers
Cons
- No VIP System
- You can't find NetEnt slots
- No phone support
Verdict
At Casino Striker, we were impressed by the opportunity to explore over 200 live dealer casino games. This makes Casino Striker a great choice for Irish live casino audiences. In addition to the live dealer games, the casino offers a catalogue of 1200 slots, allowing for diversity in terms of progressive jackpots, Megaways, and classic lucky 7's slots. The only drawback was that this casino is only licensed in Curacao, which can be a concern for some. However, after testing it, we can confirm that the casino provides a safe gambling environment as of 2024. Moreover, they accept crypto payments with BTC, ETH, and more.
Jackpot Island Casino
Pros
- No monthly cashout limit
- Leading game providers: NetEnt, Evolution Gaming, Play’n Go
- VIP program with multiple benefits
Cons
- Live chat isn’t available 24/7
- 2-day payout processing
Verdict
Jackpot Island Casino offers gamblers a safe and secure platform to play on through their MGA license. Furthermore, the games here are coming only from the leading providers in the industry, meaning that the quality is top-notch. One casino drawback is the limited number of games, only around 860 slots and 65 live dealer games.
Read ReviewPaddy Power Games
Pros
- Extensive gambling platform
- Multiple in-house developed video and live dealer games.
- Paddy Power app versions available for iOS and Android.
- Good catalogue of slots and Live Dealer games
- Solid responsible gambling implementation.
Cons
- Lack of an email address
- Information can prove difficult to find
- Performance issues with the app versions
- Confusing display and platform architecture
Verdict
Paddy Power Games Casino is a recommended choice because it is completely safe to play at. This is because it has been approved by both the MGA and UKGC many years ago. Our experts believe that Paddy Power Games Casino truly deserves these approvals because it is very accessible to those who play on a budget. The standout feature is the €1 minimum withdrawal, which is rare in the industry. Additionally, you can explore the site with a low €5 minimum deposit.
Read ReviewCasino.com Ranked by Categories
Category | Trending |
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How We Test Casino.com
On our platform, we strive to provide thorough and clear reviews of Casino.com. Our process involves a detailed testing procedure, in which we meticulously review deposit and withdrawal options and we conduct tests on various games to evaluate their quality and fairness at Casino.com. This method ensures CasinoAlphaIE’s reviews stay accurate and reliable for all players.
Review | Details |
---|---|
Reviewer | Mihnea Mosneagu |
CasinoAlpha rating | |
Test Duration | 6 Hours |
Review Duration | 10 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2021 |
Updated Date | Sep 2024 |