• Bonus rating

    50 FREE SPINS NO DEPOSIT + 100 BONUS SPINS FOR €10

    More details

    Important terms

    1. Support available via multiple ways, including by text
    2. Cashmo only offers slots and jackpots game types
    3. 24 hours payout processing
    4. In-house games only
    5. Minimum withdrawal starts at €1

    Promotion Verdict

    Cashmo Casino is incorporated under the corporate license of In Touch Games Limited. The platform boasts a fast verification process and multiple responsible gambling tools. However, it has a small number of games and no desktop app. You will get a 200% bonus up to €100 and 20 rounds on your first deposit, a 150% bonus up to €100 and 30 spins on your second deposit, and a 100% bonus up to €300 and 50 spins on your third deposit.

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    Only by email

    9.2 / 10
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Cashmo Casino Review

Min. deposit €5
Min. Withdrawal €1
Max. cashout
Payout time 1 day
Game types Jackpots, Slots
Slot games 40
Live games 0
Licenses UK Gambling Commission
Vip program No
  • Slots Slots
  • Jackpots Jackpots
Deposit options MasterCard, Visa
Min deposit €5
Accepted currency EUR
Payout options

Overview

Slots Slots Cashmo Casino
Live casino Live casino Cashmo Casino
Fast withdrawal Fast withdrawal Cashmo Casino
VIP program VIP program Cashmo Casino
Company name:
In Touch Games Limited
Registration number:
04629082
Website:
cashmo.co.uk
Online since:
2019
Address:
Fountain House, Great Cornbow, Halesowen, West Midlands, B63 3BL

UK Gambling Commission:
002091-R-104264-032

We have gathered the information for this Cashmo casino review and learned that it was created by In Touch Games Limited in 2019, making it their sixth casino platform.

At present, the company has over 400 employees and around 80000 players. But it did not always have such a large following. The company first appeared in 2001 as a physical casino game manufacturer and transferred to the online field five years later.

Registration process

In order to create an account, there are a few steps to follow:

  1. Press the join button in the right upper corner;
  2. Write your country and phone number;
  3. Pick a username, email and password;
  4. Register your full name, birthday, address, postal code, and gender;
  5. Write the building name, full address, and city.

Next in our Cashmo casino review is to advise you that after you are done with these steps, check the boxes if you agree with receiving Cashmo casino promotions by email, text message or other electronic formats.

Also, tick the boxes if you agree with the casino rules and state that you are not a minor.

Cashmo Casino login

  1. Click the Login button in the top right corner
  2. Enter your username or mobile number
  3. Complete your password

Should you forget your password, you may click a designated button to receive a link via email. After that, you may use it to reset your password.

Active and dormant accounts

An account is considered active when a successful deposit and wager or participation in any game has been made. Also, it is considered reactivated after a valid withdrawal, deposit or wager is placed.

The casino will apply a monthly administration fee of €3 after 12 months of inactivity. Your account will start to be charged with this fee until the funds reach zero or until you reactivate the profile.

A notification regarding the status of your profile will be sent to you, and a fee will start to be deducted after 30 days after receiving the notification and only if you, as the account holder have made no action.

Tips

If players in Ireland want to get back the administration fees charged on their account, they only have to contact the customer support team via phone.

Be aware

  • In the case that a gambler’s account has no real money balance left it will be deleted after the 12 months of inactivity and all Cashmo casino offers will be nullified.
  • To manually close your account, contact the customer support team. They will do this for a time frame that’s between 6 months to 5 years. If the no period is mentioned the 6 months period will automatically apply.

Verification checks

The verification process is crucial for this Cashmo casino review. To validate your profile, send a few documents that will stay as proof of your identity, address, and payment.

The documents can be sent as a photo or scan and can include, but are not limited to:

  • Official ID
  • Passport
  • Utility bill
  • Bank statement
  • Driving license
  • Employment contract

If Cashmo casino deems the documents valid, your account is considered verified within one day.

Also, to receive any Cashmo casino promotions, your account must go through the process with success. Otherwise, no type of bonus can be offered to the account.

Recommendation

If Irish players want to make the whole KYC process go quickly and without any delays, they should send their documents immediately after creating their account. To upload undergo this undertaking visit the My Account section and search for the Send ID page.

Tips

  1. Irish players have the option to not receive any promotions. During the registration process, this decision can be made but also after making the account.
  2. To acquire any Cashmo casino promotions and make deposits you must first undergo the KYC procedure.
  3. Keep in mind that the documents required for address verification must not be older than three months.

Recommendation

To better understand how the online platform works, we’ve created an account on the website. After doing this we can say with confidence that the whole process takes around 3 minutes since it’s intuitive and easy to conduct.

User experience

Our gambling experts make sure every platform they analyse is up to the standard required by Irish players. Among other things we also look into how a platform performs and looks since they are a crucial aspects of the user experience.

With this Cashmo casino review, punters have the opportunity to perfectly understand a platform before creating an account.

Device Internet Browser
Lenovo ThinkPad E15 Wi-Fi Chrome
Apple MacBook Air Wi-Fi Safari
iPhone 13 Mini 4G Safari
Huawei Mate XS 4G Chrome
Microsoft Surface Pro 7 Wi-Fi Chrome
iPad Pro 12.9 Wi-Fi Safari

Desktop

A colour of grey intertwined with a dark blue dominates the theme of this iGaming platform and with some white details and yellow-coloured buttons. The website is straightforward when it comes to both ease of use and button positioning.

You will see the Support, Cashmo casino promotion and bonus codes, Refer a Friend, your profile, Banking, and a Logout button on the top banner sections. Once you are logged in, next to these options, a notification centre is placed and the number of funds available is shown there.

Some other important sections appear by scrolling down, written in the colour blue, such as Responsible Gambling, Terms and Conditions, and Wagering Requirements.

Mobile

There are no available apps developed for Android or iOS, but the iGaming platform has a well-adapted and optimized website for mobile interface.

When making the present Cashmo casino review, we have noticed a few distinctions worth mentioning; the highest banner is now placed in the left upper corner section, and the real money balance that you have is placed under the notification centre.

To find the Cashmo casino promotions section, you can access the same bonus and promotions category in the upper menu and on the page’s footer.

Be aware

  • You can try the demo version of games after you complete the verification. These work on both desktop and mobile devices.
  • There’s no search button available.
  • When you open the live chat, the icon will become available on any page you open.

Tips

  • From the bottom menu, you have the option to add the casino on your phone’s home screen as a shortcut.
  • Going to the menu located in the footer, players in Ireland can add the casino’s website to their home screen’s shortcuts on any mobile device.

Games

During our Cashmo casino review, we uncovered that this platform has only one game provider, InTouch Games. Which is a branch of the company that owns this website.

However, the number of titles is small, to say the least with around 40 in total. This is very low compared to the industry standard of around 500 games. On the upside, all games are fully optimised for mobile usage.

Slots

As mentioned before the number of games is modest but they include slots, jackpots and progressive jackpots. Some of the titles available in Ireland that can be used with Cashmo casino promotions are:

  • Tomb of Wins
  • Mystery Bos
  • Pick Your Way to a Winner
  • House of Cards
  • etc.

Tips

Clicking on a game will first show its rules alongside specific details such as betting limits and the meaning of different symbols. Furthermore, each title has a specific rating present on the game rules page.

Important

There are only the slot categories available on the platform with no live casino or table games. However, our experts took into consideration the fact that all titles are made in-house.

A few games have a Mega Jackpot icon. Those are progressive jackpot options linked between all casinos operated by the company that owns this platform.

The progressive Mega Jackpot can only be acquired in a five-reel game by gaining the five-jackpot symbol. The total amount the jackpot starts with is €50000 and grows every time someone plays it. After the pot is claimed, it will reset to 50% of its total value.

Game providers

Intouch Games
Intouch Games

Cashmo Casino vs. Market Standards

Min. deposit

Industry standard: EUR 10

€5
Min. withdrawal

Industry standard: EUR 10

€1
Max. cashout

Industry standard: EUR 100,000

Payout Time

Industry standard: 2 days

1 day
Register time

Industry standard: 2 Mins

Fast
KYC Time

Industry standard: 2 days

1 day
Slot games

Industry standard: 500

40
Bonus

Industry standard: 100% up to EUR 200

bonus
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot gamesBonus
Cashmo Casino

Cashmo Casino

4.2/5
€5€11 dayFast1 day40200% up to € 100
PokerStars Casino

PokerStars Casino

4.5/5
€10€101 dayInstant1 day1100100% up to € 200
888casino

888casino

4.8/5
€10€101-2 daysInstant1 day1000200% up to € 300
Jammy Monkey Casino

Jammy Monkey Casino

4.3/5
€5€101 dayFast1 day30200% up to € 200
Boo Casino

Boo Casino

4.7/5
€5€203 daysFast3 days2500100% up to € 500
Slots Gallery Casino

Slots Gallery Casino

4.3/5
€20€201 dayFast1 day7500100% up to € 500
Luckiest Casino

Luckiest Casino

3.7/5
€10€20+3 daysFast+3 days50100% up to € 200
BluVegas Casino

BluVegas Casino

4.7/5
€10€101 dayFast+3 days1002200% up to € 200
Load more

Cashmo Casino Review - Payment Methods

After login in Irish players will notice that there is a yellow plus symbol located at the screen’s right upper corner, next to the cashier. From there gamblers can easily make deposits. This process should be done when claiming the Cashmo casino promotions.

Another option for both cash-out and deposits is clicking on Banking or going to the My Account page.

Be aware

  1. The maximum cash out is limited to €50 if no deposit has ever been made on that account.
  2. Withdrawals under €10, which is the minimum allowed for the casino, have a transaction fee of €3.

Important

Cash-out requests are processed in one working day, in most cases at least. One exception would be if the KYC procedure was not done beforehand.

Irish players that never made a deposit will have their payouts processed in three working days from the moment of their request.

Payment Min deposit Max withdrawal
MasterCard €5 €500
Visa €5 €500
Bank Transfer N/A €500

Related casinos

Support

Phone:
01384885040
Live Chat:
2

Customer support at Cashmo casino is available through 24/7 live chat and email and by phone between 8 AM and 8 PM. The team will be able to assist you with any casino-related information, from Responsible gambling to questions about Cashmo casino promotions.

The first interaction at support will be with a chatbot. Once you open the chatbox, you will see sections of different sections of interest.

Be aware

The live chatbot has a few bugs. When talking with the chatbot it may crash without any prior warning, thus resetting the whole query. Another problem that we encountered was the chatbot randomly activating while we navigated the website.

If it was not helpful, you could further select to go to the main section or leave feedback. You can also click on the third option to get in contact with a representative. At times, the waiting time in the queue can last more than ten minutes.

Another way to receive support regarding any issue, as learned from our Cashmo casino review, is by email address or phone.

By phone, you can call them directly or send a text message to 84988 with the word HELP. They will schedule a call back with you.

The virtual assistant can be useful, but if you prefer faster answers.

Tips

The support page has a button that redirects Irish players to the KYC documents submission section.

Recommendation

Although the live chat has some useful info it does not always provide relevant answers. After asking them some questions about the iGaming platform they lacked the proper knowledge more than a few times. For this reason, we advise trying other contact methods if the live chat cannot provide the expected help.

Responsible gambling

To ensure that those who play in Ireland have a healthy approach to gambling we always research the available responsible gambling tools in our Cashmo casino review.

The instruments will guide you to a reasonable way of navigating your gambling habits. Some of them, once triggered, will not send any material about Cashmo promotions and information to your email or phone.

Banning tools

The iGaming platform has two important tools that can limit Irish players’ access to the casino if they so consider it necessary. They are:

  1. Self-exclusion – Exclude yourself from the casino for 6 months up to 5 years;
  2. Take a break – Have a cool-down period of 1 day, 7 days or 4 weeks.

To self-exclude, players must contact customer support by live chat, phone, or email. There is also the possibility to deliver a text message with the word EXCLUDE to the number 84988.

Once self-excluded, gamblers will not be able to create an account in any of the casinos owned by In Touch Games Limited. Furthermore, they cannot reopen the account before the initially chosen period.

After the said time frame has ended, the account will remain locked for at least 7 years. To reactivate it, Irish players will have to contact customer support.

Self-limits

Another important set of instruments are the ones that limit one’s time and money spend on an online casino. The two found here are:

  1. Session limit – Set to receive an alert after 30, 60 or 120 minutes;
  2. Deposit limit – Choose a limit that will last for 1 day, 7 days or 4 weeks;

When punters want to make a payment, there will be the option to set deposit limits for their accounts. This option will limit the amount one can deposit.

Tips

Once a session limit alert is showing up, to continue playing, Irish players must start a new session and cannot continue the one they were already playing.

Other useful instruments

One of the most relevant tools an iGaming platform can have is the useful links to specialized websites that provide valuable help in this regard.

Apart from the links, there is also a self-assessment test that shows exactly where you stand in terms of reckless gambling habits.

Lastly, the platform shows your game history and financial activity monitor which help in keeping track of one’s payments and behaviours. To find the game history go to the My Account section under game records. There, you can choose the dates or the hours spent on the platform.

Recommendation

If during their stay on this platform players from Ireland feel that gambling has an impact on their daily lives they should contact the customer support team and ask for a self-exclusion. Some signs include changes in behaviour or mind state, missing work or family time, playing more than your bank account can handle, etc.

Cashmo Casino Review - Pros and Cons

Pros
  • Customer support is available 24/7
  • There are no limits for withdrawals
  • Straightforward registration process
  • A reasonable number of Cashmo casino promotions
  • Several Responsible Gambling tools
  • Fast approval of verification documents
  • Customer service is available via live chat, email, and phone
Cons:
  • There is a relatively small number of games
  • A low number of payment methods
  • No VIP or Loyalty programme

How we review

   
Reviewer
Reviewer
CasinoAlpha rating 8.4 / 10
Test Duration 6 Hours
Review Duration 50 Hours
Deposit Methods Checked No
Withdrawal Methods Checked No
Slots Tested No
Live Games Tested No
Published Date Sep 2021
Updated Date May 2024

Our final take

Although this iGaming platform does not provide much in terms of game variety, it truly shines when it comes to website design and performance. Furthermore, there are multiple responsible gambling tools available and all verification checks are validated in under one day.

Our personal take on this platform is that it checks all the boxes for a straightforward and authentic online casino experience. Another thing we took into consideration is the number of Cashmo Casino promotions and their good mobile performance for both the website and their games.

What do you think about Cashmo casino?

We covered all the important details during our Cashmo casino review and concluded that it has a lot to offer. But, what’s your personal opinion and experience about this online platform?

Elena Buzincu
AuthorElena BuzincuSenior Author & Editor at Casino alpha

Elena is always ready to help players make their best gambling decisions. She already has a diverse understanding of what gamblers are looking for and what this industry is about, but she knows there is much more to discover. Maybe someday she will travel to Asia to learn about that unique gambling scene too.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at Casino alpha

Tudor uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors, to create a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

Play responsibly! Visit Cashmo Casino