- You can use the spins only on the game Fortune Five by Gamebeat.
- The spins will be credited as 30 spins daily for 10 days since activating the bonus.
User Reviews and Ratings
Rate casino and write a review
Golden Star Casino Review
Legit & Fairness 7.4/10 |
Payment Methods 8.0/10 |
Product Rating 7.8/10 |
Customer Support 6.4/10 |
Reputation 7.0/10 |
Overview
Min deposit | €20 |
Max cashout | €60000 |
Payout time | 1-2 days |
Game types | Video Poker, Table games, Craps+ 15 more |
Slot games | 5800 |
Live games | 600 |
Vip program | Loyalty points, Tiered Loyalty Programs |
Languages website | English |
Payment methods | Visa, MasterCard, Neteller+ 9 more |
Legit and Fairness
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 8 Options |
Golden Star Casino operates under 2 licenses by Curacao and the Estonian Tax and Customs Board, which ensure a legal gambling environment. The casino is a safe and secure online gambling platform with the latest protective measures for player data and transactions.
- Golden Star Casino Safety Features:
SSL Encryption: Golden Star Casino uses SSL encryption to protect player data, ensuring the safety of personal and financial information during transactions.
Firewall Protection: The casino employs advanced firewall protection to prevent unauthorized access and protect the casino against cyber threats.
Overall Security Verdict: Golden Star Casino has the latest protective measures, which ensure that player information remains secure and the casino operates fairly.
- Fairness of Games
Aspect | Details | Verdict |
---|---|---|
RNG Certification | Certified by independent RNG agencies, guaranteeing random and fair game results. | Fair |
Game Audits | Third-party organizations regularly audit the casino to maintain transparency and fairness. | Reliable |
- Responsible Gambling
Golden Star Casino offers 8 tools and resources to promote responsible and healthy gambling habits.
Tools Available:
- Self Limits: Set deposit, loss, and betting limits to control gambling.
- Take a Break: Temporary account suspension to take a gambling break.
- Account Closure: Permanent account closure if you wish to stop gambling completely.
- Financial Activity Monitor: Track deposits and withdrawals to maintain financial control.
Support Resources:
- Links to Support Organizations: Gamblers Anonymous, GamCare, Gambling Therapy.
- Helpline: 24/7 support via the Golden Star Casino live chat.
Responsible Gambling Verdict: Golden Star Casino offers comprehensive tools and resources to ensure responsible gambling and help players maintain healthy gambling habits.
Deposits & Withdrawals Methods
Min deposit 20 $/€ |
Min. Withdrawal 30 $/€ |
Max cashout 60000 $/€ |
Payout time 2 days |
Currencies
Deposit Process Verdict
- Ease of use: Golden Star Casino’s deposit process is user-friendly, allowing for smooth and quick transactions.
- Limits: Golden Star Casino’s minimum deposit amount is €20, which is higher than the industry standard of €10. This makes the casino less accessible for some categories of players.
- Deposit methods: Golden Star Casino supports various payment methods, including Visa, Mastercard, e-wallets, and cryptocurrencies like Bitcoin.
- Fees: Deposits via Paysafecard, iDebit, WebMoney, Neosurf, and Ecopayz incur a 2.5% transaction fee. All other deposit methods are fee-free.
- Deposit process: The Golden Star Casino deposit process is straightforward, with instant processing times for most payment methods.
Withdrawal Process Verdict
- Limits: The minimum withdrawal limit is €30, and the maximum cashout is €60,000. These limits are high compared to other casinos, making Golden Star Casino more suitable for high-stakes players.
- Withdrawal methods: Similar to deposits, the casino offers multiple withdrawal methods such as Visa and Mastercard cards, e-wallets, and cryptocurrencies.
- Fees: Withdrawals with WebMoney and Bank Transfers incur a 2.5% transactional fee. Other withdrawal methods incur no fees.
- Payout times: Golden Star Casino withdrawals are processed within 1-2 days, the industry standard.
- Withdrawal process: The withdrawal process is simple and secure, with efficient processing time. However, the limits are higher than average.
Customer Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Average (6-10 min) |
Helpful Chat Not helpful |
FAQ Acceptable |
Email |
Language Options
Golden Star Casino offers customer support services through a standard set of channels, ensuring you can access help whenever needed.
- Response time & quality: Golden Star Casino live chat has an average response time of 6-10 minutes. The support quality is low, with unhelpful responses.
- Availability: The casino provides 24/7 live chat support, ensuring players can constantly access help.
- Live Chat interaction: While live chat is accessible 24/7, the support is unhelpful.
- Email interaction: You can contact Golden Star Casino via email, but response time is slower than live chat. Email inquiries generally receive responses within 24 hours.
- Overall verdict: Golden Star Casino’s customer support is accessible, but there is room for improvement, particularly in the quality of responses via live chat.
What we recommend Golden Star Casino to improve
Golden Star Casino should improve the quality of its live chat support, ensuring players receive helpful and complete support. Additionally, adding a phone number for on-the-phone support will make customer support more efficient and reliable.
Reputation
Licenses Curacao, Estonian Tax and Customs Board |
Online since 2012 |
Third party reviews Fair |
Gambling Products 4 |
Licenses
Curacao - OGL/2023/174/0082 | |
Estonian Tax and Customs Board - HKT000017 |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Golden Star Casino has been operating since 2012 and holds licenses from Curacao and the Estonian Tax and Customs Board. It provides a legitimate gaming environment for its players.
- User reviews: Most player reviews appreciate the Golden Star Casino game variety but note issues with customer support, which is usually unhelpful.
- Industry recognition: Golden Star Casino is not among the most highly recognized online casinos in the industry but has maintained a solid reputation thanks to its game variety and licensing.
- Alpha’s Verdict: Golden Star Casino receives a fair rating of 7.3/10 from CasinoAlpha. While it has an extensive game library, there are areas for improvement, particularly in customer support and mobile app availability.
Golden Star Casino Top 3 Alternatives
Winning.io Casino
Pros
- 8000+ slots and 335 live dealer tables
- 50+ industry-leading developers, including IGT, Playtech and Play'n Go
- Payout processing times of under 24 hours
- More than 20 widely used banking methods with crypto and cards present
Cons
- You can deposit and withdraw only starting with €20
- There is no VIP program avaialble
Verdict
Winning.io Casino is a highly popular platform, offering an extensive selection of over 8000 slots and 335 live dealer tables, providing players with a diverse and exciting gaming experience. With contributions from 50+ industry-leading developers such as IGT, Playtech, and Play'n Go, you can expect high-quality games. Payouts are processed swiftly, typically under 24 hours, ensuring quick access to your winnings. The casino supports more than 20 widely used banking methods, including crypto and cards, for convenient transactions. However, you should note that deposits and withdrawals start at €20, and there is no VIP program available.
FreeSpino Casino
Pros
- More than 7000 slots
- 1-day withdrawal processing
- Cryptocurrencies are available for payments
- Fast KYC process
Cons
- Unreliable customer support
- Few responsible gaming tools
Verdict
FreeSpino casino is a great option for all Irish gamblers who seek diversity and fast payouts. The casino contains over 7300 slots available and over 800 live dealer games, with plenty of variations, minimum and maximum bets, and extra features for each. This makes the platform a great choice for gamblers who want to experiment with numerous game types. And since it is a newly released platform, our team of experts has decided to include it in our list featuring high quality casinos.
Read ReviewVegasy Casino
Pros
- Over 7,800 games from 109 providers
- Generous welcome bonuses and free spins
- Supports multiple payment methods, including cryptocurrencies
- 24/7 customer support via live chat and email
Cons
- No dedicated mobile app
- Slow website in some circumstances
Verdict
Vegasy Casino was launched in 2022 and it is operated by Agento N.V. They hold a Curacao and Comoros license. The casino has an extensive game library with more than 7800 titles from 109 providers, including names like NetEnt, Microgaming and Evolution. A diverse selection like this ensures players can browse and play various games, including slots, table games, live dealer games and more.
Verdict
- Pros: Golden Star Casino offers a collection of over 5,800 slots and 600 live games from leading providers like NetEnt and Evolution Gaming. Its licensing from both the Curacao and Estonia Tax and Customs Board ensures it operates legally and securely. The casino supports multiple payment methods, including cryptocurrencies, catering to many player categories.
- Cons: The lack of a mobile app and the website’s slow performance are significant drawbacks for most players. Additionally, customer support is unhelpful, with occasionally slow responses.
Golden Star Casino Compared
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
5800 | 600 | 2012 | €20 | €60000 | 1-2 days | 24/7 | |
9050 | 990 | 2023 | €20 | €30000 | 3 days | 24/7 | |
3145 | 173 | 2021 | €10 | €7000 | 2 days | 24/7 | |
9186 | 781 | 2023 | €10 | €10000 | 2-3 days | 24/7 | |
525 | 210 | 2006 | €10 | €16000 | 2 days | 24/7 | |
750 | 264 | 2008 | €10 | €16000 | 2 days | 24/7 |
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How We Test Golden Star Casino
CasinoAlphaIE aims to provide a thorough and clear approach to analysing Golden Star Casino. Our review process begins with comprehensive testing, which is followed by a complete evaluation. We analyze a diverse range of slots and live games to measure the quality and fairness of the gaming experience at Golden Star Casino. Moreover, we evaluate deposit and withdrawal methods %22%. This ensures the relevance and reliability of our reviews for our readers.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | |
Test Duration | 6 Hours |
Review Duration | 31 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Oct 2024 |
Updated Date | Jan 2025 |