• Bonus rating

    200% UP TO €50

    More details
    Min deposit€20
    WageringNo Wagering

    Important terms

    What amounts to €50 in terms of available funds is another €10 to be used either on live casino games or classic slots. Also, for the match up bonus, you will have 30 days to complete the wagering requirements, and only seven days for the €10 to be used on slots or live games. Other than that, you can play on a desktop, but it turns out that the mobile version may actually be superior in terms of performance and loading times. Also, the wagering requirements for the site are usually set at 5x and 10x, which is a good thing, compared to the standard of 35x in the industry.

    Bonus Verdict

    While the casino was founded in 1969 under a different name, after changing it in 1970 it started developing even more, now sponsoring football teams and having over 6000 employees. After depositing €20, you can get up to €50 to play in the casino. The site features over 700 slots, a visually appealing and easy-to-navigate website, but it lacks phone support.

  • Bonus Email

    Only by email

    9.2 / 10
    Alpha Rating

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Grosvenor Casino Review

Min. deposit €10
Min. Withdrawal €10
Max. cashout
Payout time 2-3 days
Game types Baccarat, Blackjack, Craps, Jackpots, Baccarat, Blackjack, Roulette, Poker, Roulette, Scratchcards, Sic Bo, Slingo, Slots, Table games
Slot games 700
Live games 60
Licenses Alderney Gambling Control, UK Gambling Commission
Vip program No
  • Slots Slots
  • Table games Table games
  • Sic Bo Sic Bo
  • Slingo Slingo
  • Poker Poker
  • Roulette Roulette
  • Blackjack Blackjack
  • Roulette Roulette
  • Baccarat Baccarat
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Baccarat Baccarat
Deposit options Bank Transfer, Maestro, MasterCard, PayPal, Visa
Min deposit €10
Accepted currency EUR
Payout options

Casino Overview

Slots Slots Grosvenor Casino
Live casino Live casino Grosvenor Casino
Fast withdrawal Fast withdrawal Grosvenor Casino
VIP program VIP program Grosvenor Casino
Company name:
Rank Group
Registration number:
03140769
Stock indicator:
RNK
Online since:
2006
Address:
Tor, Saint-Cloud Way, Maidenhead, Berkshire, SL6 8BN, United Kingdom

Alderney Gambling Control:
13 C1 & C2
UK Gambling Commission:
038750-R-319345-023

Grosvenor Casino is owned by the Rank Group company and was founded in 1970. At first, the casino was known as Country Clubs, in 1969 officially became Grosvenor Casino. The casino reported a revenue of £391.2m and is listed on the London Stock Exchange. Currently, they have over 6000 employees across all the physical locations.

When making our Grosvenor Casino review, we found out that the casino is the shirt sponsor for the Fulham F.C. football team, and in 2017, they signed a deal to become partners with the London club’s main team.

Registration process

To understand the platform better for our Grosvenor Casino review, we decided to create an account for ourselves. The sign-up process is easy, and it takes only 2 minutes. When completing the registration form, you have to provide details such as:

  1. Email Address.
  2. Full Name;
  3. Date of Birth;
  4. Place of Residence;
  5. Phone Number;

Besides those, you’ll also have to come up with a username and a password that you’ll use each time when entering the account. We recommend you not to save your credentials on any device for the safety of your own account.

Before you have full access to the platform, you need to pass the KYC procedure. This means that you cannot claim any Grosvenor Casino bonuses until you provide the requested details.

The website may ask for documents such as a copy of a utility bill or bank statement (proof of residence) and a copy of an ID (proof of identity). It takes 1-3 days for the Grosvenor to process the documentation you send for the KYC process.

Be aware

Players from Ireland can have their accounts closed if the KYC is not passed, or if stalling the process altogether.

User experience

While writing this Grosvenor Casino review, we also paid close attention to how the website looks and performs both on desktop and on mobile. We find the user experience to be an essential feature of any casino, seeing as how for many it can actually be a make or break. As such, we tested the site on the following devices:

Device Internet Browser

Lenovo Thinkpad E15

Wi-Fi, 4G Google Chrome, Mozilla Firefox

iPhone 12 Pro Max

5G, 4G, WiFi Safari

Samsung Galaxy Tab S6

WiFi Google Chrome, Opera

Desktop

The iGaming website is well sectioned, helping players navigate it easily. The interface has a dark theme, with predominant shades of blue, and the graphics are quite simple. Although the selected colour scheme is simple in design it does not become tiresome for the eyes.

On the top bar, you have at your disposal the collection of games divided into categories, plus two more sections where the Grosvenor Casino bonuses and the loyalty program can be found.

Taking the performance into consideration, we found it to be a bit sluggish, but nothing noticeable. Some clicks may not register here and there, and the game categories could take some time to load. Overall, it’s not groundbreaking, nor a chore to play on the site.

Scrolling down the page will reveal short descriptions of the casino’s characteristics and what Irelanders will find while visiting it. Besides the general details about the site, such as licences, punters will find the pages that lead to Responsible Gambling and the legal conditions.

Mobile

Besides the desktop version, we also tested its optimisation for mobile platforms. While, for the most part, it’s just the same as the desktop one, except for the more cramped up interface, it did run better.

Scrolling was smooth, loading times were faster, almost instant, so a big step up from the desktop version.

Games

Going forward with our Grosvenor Casino review, our experts observed that all the casino’s games are divided into six main categories. They are as follows:

  • Live Casino
  • Slots
  • Sports
  • Jackpots
  • Table
  • Poker

While accessing these sections, its browsing is made easier by a division into subcategories, also helping that the website has a simple search bar. Also, the games come with a demo version but are only accessible for logged-in players.

Slots

Grosvenor has around 700 slot machines available. Players from Ireland find the products divided into ten categories: All Slots, Featured, Originals, New, Classic Slots, Top 20, In Club, Megaways, Live Game Shows and Drop & Wins.

Each title comes with an info section, available when you mouse hover over the game, that will show you details about the game, such as:

  • Min stake;
  • Max stake;
  • Max payout;
  • Paylines.

The gambling site also updates its list of games. Punters will find all the newest products in the New & Exclusive section. Irish players can enjoy some of the most popular titles from the industry, such as:

  • Lord of the Ocean
  • Book of Dead
  • Book of Ra
  • Anubis Wild
  • And many more.

The value of one wager on slot games can range from 10c up to a maximum of €100.

As for Jackpots, you’ll find various progressive slots, including Daily Jackpots and Mega Jackpots. Some of the titles available are:

  • Mega Moolah
  • Rainbow Jackpots
  • The Goonies Return
  • And more.

Table Games

Table Games enthusiasts have at their disposal over 55 products available. You’ll be able to try out games such as:

  • Blackjack – Up To 264/1 Back Blackjack, Rainbow Blackjack, Casino Blackjack.
  • Roulette – Casino Roulette, American Roulette, Lightning Roulette First Person.
  • Baccarat – No Commission Baccarat, Dragon Tiger First Person, Baccarat First Person.

Live roulette

For this game section, players from Ireland will find 15 titles to choose from with the following betting limits:

Game Minimum limits Maximum limits
Live Lightning Roulette €0.20 €2000
Live Double Ball Roulette €0.50 €4000
Live Classic Roulette €1 €5000
Live Cheltenham Promo Roulette €0.50 €8000

Live blackjack

For live blackjack, there are 12 games, that have their highest and lowest bet as follows:

Game Minimum limits Maximum limits
Live Power Blackjack €1 €1000
Live Lightning Blackjack €0.50 €2500
Live Grosvenor Blackjack Gold €10 €2500
Live Platinum VIP Blackjack €250 €2500

Live baccarat

Here are nine titles with ensuing limits:

Game Minimum limits Maximum limits
Live Peek Baccarat €0.10 €10
Live Golden Wealth Baccarat €1 €1000
Live Speed Baccarat A €2 €2500
Live Baccarat Squeeze €5 €5000

Game providers

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Alchemy Gaming
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All41 Studios
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Bally
Barcrest
Barcrest
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Big Time Gaming
Blueprint Gaming
Blueprint Gaming
Bulletproof Gaming
Bulletproof Gaming
CozyGames
CozyGames
Edict
Edict
Endemol Studios
Endemol Studios
Evolution Gaming
Evolution Gaming
Eyecon
Eyecon
Fugaso
Fugaso
Gameburger Studios
Gameburger Studios
Gamevy
Gamevy
Gold Coin Studios
Gold Coin Studios
Golden Rock Studios
Golden Rock Studios
GreenTube
GreenTube
High 5 Games
High 5 Games
High Flyer Games
High Flyer Games
IGT
IGT
Inspired Gaming Group
Inspired Gaming Group
Lightning Box Games
Lightning Box Games
Merkur Gaming
Merkur Gaming
Microgaming (Games Global)
Microgaming (Games Global)
Neon Valley Studios
Neon Valley Studios
NextGen Gaming
NextGen Gaming
Northernlights
Northernlights
OpenBet
OpenBet
PearFiction Studios
PearFiction Studios
Play'n Go
Play'n Go
Playtech
Playtech
Push Gaming
Push Gaming
Realistic Games
Realistic Games
Red Tiger Gaming
Red Tiger Gaming
Red7
Red7
Reel Kingdom
Reel Kingdom
Reel Time Gaming
Reel Time Gaming
ReelPlay
ReelPlay
SG Digital
SG Digital
Shuffle Master (SHFL)
Shuffle Master (SHFL)
Slingo Originals
Slingo Originals
Spin Play
Spin Play
Triple Edge Studios
Triple Edge Studios
WMS Gaming
WMS Gaming
Yggdrasil Gaming
Yggdrasil Gaming
Show more

Grosvenor Casino vs. Market Standards

Min. deposit

Industry standard: EUR 10

€10
Min. withdrawal

Industry standard: EUR 10

€10
Max. cashout

Industry standard: EUR 100,000

Payout Time

Industry standard: 2 days

2-3 days
Register time

Industry standard: 2 Mins

Fast
KYC Time

Industry standard: 2 days

2-3 days
Slot games

Industry standard: 500

700
Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot games
Grosvenor Casino

Grosvenor Casino

4.2/5
€10€102-3 daysFast2-3 days700
PokerStars Casino

PokerStars Casino

4.5/5
€10€101 dayInstant1 day1100
888casino

888casino

4.8/5
€10€101-2 daysInstant1 day1000
Jammy Monkey Casino

Jammy Monkey Casino

4.3/5
€5€101 dayFast1 day30
Boo Casino

Boo Casino

4.7/5
€5€203 daysFast3 days2500
Slots Gallery Casino

Slots Gallery Casino

4.3/5
€20€201 dayFast1 day7500
Luckiest Casino

Luckiest Casino

3.7/5
€10€20+3 daysFast+3 days50
BluVegas Casino

BluVegas Casino

4.7/5
€10€101 dayFast+3 days1002
Load more

Grosvenor Casino Review - Payment Methods

Payment methods go hand in hand with Grosvenor Casino bonuses, seeing as how Irish players need to make deposits in order to obtain some of the available bonuses.

As for the methods you can use to request a withdrawal, the options available are the same ones you can use for deposits plus PaysafeCard and Visa Checkout. The iGaming platform doesn’t impose a cashout limit but imposes a limit per transaction.

To remove a banking option from their accounts, punters may do so only when the net deposit, which is the deposit minus withdrawals, is zero. In any case, the removal can be done by contacting customer support.

Important

Not using a card that is in the name of the account holder, is most likely to attract a suspension until additional checks are done.

Be aware

The casino may charge a processing fee of €5 in case a withdrawal is requested through Bank Transfer. The fee is applied only to this method.

Tips

Withdrawals over €15000 first have to be relayed to customer support first, and once a withdrawal request is through, punters cannot cancel it.

Payment Min deposit Max withdrawal
Bank Transfer €5 €15000
Maestro €5 €15000
MasterCard €5 €15000
PayPal €5 €15000
Visa €5 €15000
Paysafecard N/A €15000
Visa Checkout N/A €15000
Show more

Related casinos

Support

Phone:
No phone available
Live Chat:
1

Players from Ireland who need help can contact the customer support team via live chat (from 7 AM to 10:30 PM, seven days a week) or by filling out the Contact Form from the “Live Help” section. You’ll have to provide your name, email, query type and questions. An agent will contact you as soon as possible at the address provided when completing the form.

There is also a FAQ section where lots of subjects are discussed, including Grosvenor Casino bonuses.

Be aware

After having a chat with customer support, we were left dissatisfied with our exchange. While it’s understandable to be under pressure due to multiple chats, they sent us answers unrelated to our questions about Grosvenor Casino bonuses, and may just respond with the advice to look at the terms.

Responsible gambling

For our Grosvenor Casino review, we found that players in Ireland who access the responsible gambling page will be redirected to another one where they can see what tools are available in case they need help. As such, they have at their disposal:

  • Deposit Limits – use it to limit the amount you can deposit per day, week or month.
  • Self-Exclusion – ban yourself from the casino for a long period of time.
  • Time out – temporary inactivate your account for a short time frame.

The responsible tools can help you control your gambling habits and provide necessary assistance if needed.

Apart from those, there are links to responsible gambling associations that provide valuable advice and can help tackle addiction.

Grosvenor Casino Review - Pros and Cons

Pro
  • Grosvenor Casino bonuses have low wagering requirements
  • Great mobile optimisation
  • No maximum cashout limits
  • Diverse and accessible bets on live casino games
  • Low minimum deposit imposed
Con
  • Dodgy desktop performance
  • Live chat agents may not be helpful
  • Few payment methods
  • No phone customer support

How we review

   
Reviewer
Reviewer
CasinoAlpha rating 8.5 / 10
Test Duration 7 Hours
Review Duration 48 Hours
Deposit Methods Checked No
Withdrawal Methods Checked No
Slots Tested No
Live Games Tested No
Published Date Sep 2021
Updated Date May 2024

Our final take

While the desktop users may have some hiccups here and there, the mobile version is superior in terms of performance and is a great option to try this casino out.

Also, while the terms and conditions do not specify anything about wagering requirements, as well as being contradictory at one point mentioned in our review, punters can find the requirements in the promo’s terms, which should be small of 5x or 10x.

What are your thoughts?

We gave you our analysis, but what’s your personal input on this online casino? Leave your thoughts in the comment section below.

Cosmin Brehoi
AuthorCosmin BrehoiAuthor & Editor at Casino alpha

Since forever a student of life and a writer at his core, Cosmin loves to place bets on football matches in his free time. Combining the art of prediction and a rigorously trained intuition, he has joined the iGaming world to promote a responsible and data-driven approach to sports betting.

Tudor Turiceanu
ReviewerTudor TuriceanuCEO & Chief Editor at Casino alpha

Tudor uses his multiple systematic skillsets to oversee and coordinate the CasinoAlpha project. He assists the authors, to create a transparent gambling niche for users. As a CEO and Chief Editor with broad knowledge, Tudor knows the importance of transmitting confident advice.

F.A.Q.

What Grosvenor Casino games can you play?

You may play slots, jackpots, scratch cards, slingo, table games and numerous live casino products, such as Blackjack, Roulette, Baccarat and Poker. However, Irish players cannot engage into sports betting.

What is the Grosvenor Casino withdrawal time?

Withdrawals are usually processed by the casino in 2-3 days. After that, the funds should reach your account in 1-3 days, depending on your chosen method.

What is the maximum withdrawal at Grosvenor Casino?

Players can withdraw as much as they want per month. Still, if you would like to cash out more than €15000 per day, you must contact customer support.

Are there any Grosvenor Casino fees?

The casino doesn’t charge any fees for deposits and withdrawals. However, Bank Transfer cashouts may incur a €5 transactional fee.

How to contact Grosvenor Casino customer service?

You can contact the support team via email and live chat, from 07:00 to 22:30.

Play responsibly! Visit Grosvenor Casino