New Zealand
United Kingdom
Romania
Keep reading our Grosvenor Casino review to find out more about this online platform. Players from Ireland can claim various Grosvenor Casino bonuses, find what games they can play, and what payment methods they can use.
How we review
Our reviews are transparent, our comparisons objective, and our dedication to our Ireland customers clear. We use complex instruments and strategies for our review system to transmit factual, unbiased and analytical casino reviews. The CasinoAlpha experts are committed to track every little detail to help you make wiser financial decisions.
Advertiser disclosure
Our organization is free of charge and has a primary objective to transmit transparent and accurate information to make financial decisions with confidence.
How we make money
CasinoAlpha IE has a paid partnership for product placement with all the online casino operators listed on the site. Similarly, we receive money from our partners whenever our users click on certain links. Such compensation does not influence our recommendations, advice, reviews, and analysis. We remain unbiased no matter the collaborations we have.
- Our Grosvenor Casino review uncovered a fair platform to play on, with the mobile version being the all-around better choice in terms of technical aptitudes. It also isn't bad to look at and is easy to navigate. However, there are no apps available for both Android and iOS on the Irish market.
- Transactions related to Grosvenor Casino bonuses are not in a big number, with only five methods available. What also lowered our rating is the long processing time for withdrawals, taking up to three business days.
- There are more than enough numbers of game categories to play on while using this site, with over 700 slot games, as well as over 50 live casino games.
- The bonuses available for new players are few, with only a first deposit. Still, looking at the promo tabs will reveal many others. What would have raised our rating is the presence of a no deposit or welcome package.
- While they have live chat and email, the customer service can be a bit unhelpful, as the live chat agent seem careless in their queries, and the fact that it is not 24/7 does not help either.
-
- UK Gambling Commission
- Alderney Gambling Control
| Min. deposit | Min. Withdrawal | Max. cashout | Payout time | Game types | Slot games | Live dealer games | Licenses | Vip program |
|---|---|---|---|---|---|---|---|---|
| EUR10 | EUR10 | EUR1000000 | 2-3 days | Baccarat, Blackjack, Craps, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games | 700 | 60 | Alderney Gambling Control, UK Gambling Commission | No |
-
Table games -
Slingo -
Slots -
Scratch cards -
Sic Bo -
Progressive -
Roulette -
Live Roulette -
Poker -
Live Blackjack -
Live Casino -
Live Baccarat -
Jackpots -
Craps -
Blackjack -
Baccarat
Grosvenor Casino Review Table of Contents
Grosvenor Casino Bonuses
Grosvenor Casino bonuses are available on various games and are destined for all players from Ireland. Find out how these best casino bonuses work!
Read moreBonus policy
Concerning the wagering requirements of Grosvenor Casino bonuses, we found that they have quite the variation, with no general number set in place. For example, we found for one promotion to be two wagering requirements set in place, one of 5x and the other of 10x.
Other than that, perusing through the terms and conditions does not give a whole lot of info on this matter, apart from the fact that they will be stated only in the terms of Grosvenor Casino bonuses. So, it’s safe to say that they are flexible, with 5x and 10x being the most common.
Recommendation
Considering the 5x and 10x wagering requirements that we found, they are considerably lower than the industry standard of 35x, something which we appreciated, which is why we added Grosvenor Casino bonuses into our low wagering offers list. No wagering bonuses are also available to players on our selection, for players that are looking for this type of promotion.
One more thing to look out for is the apparent contradiction that we found concerned with how wagers work with the placement of funds. First, it’s stated that only bonus funds can be used to place wagers on the website and that the bonus funds are used after money real values have been used.
Second, it mentions the splitting of funds when placing wagers. This essentially means that Irish players can use both real and bonus funds when placing bets or wagers, and the concurring earnings will be redistributed in equal measure to both balances.
Also, multiple wagering requirements can be combined in case more than one bonuses are active at the same time.
Wagering contribution
| Game types | Contribution |
|---|---|
| Slots | 100% |
| Game Shows | 100% |
| Dream Catcher | 50% |
| All Live Casino Games | 10% |
| All Table Games | 5% |
Moreover, categories like jackpots and sports betting have no wagering contribution whatsoever.
Read less
Disclaimer
Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha IE customers regarding the harsh reality of gambling addiction through educational and informative guides.
Casino Overview
- Company name:
- Rank Group
- Registration number:
- 03140769
- Website:
- grosvenorcasinos.com
- Stock indicator:
- RNK
- Online since:
- 2006
- Address:
- Tor, Saint-Cloud Way, Maidenhead, Berkshire, SL6 8BN, United Kingdom
- Alderney Gambling Control:
- 13 C1 & C2
- UK Gambling Commission:
- 038750-R-319345-023
Grosvenor Casino is owned by the Rank Group company and was founded in 1970. At first, the casino was known as Country Clubs, in 1969 officially became Grosvenor Casino. The casino reported a revenue of £391.2m and is listed on the London Stock Exchange. Currently, they have over 6000 employees across all the physical locations.
When making our Grosvenor Casino review, we found out that the casino is the shirt sponsor for the Fulham F.C. football team, and in 2017, they signed a deal to become partners with the London club’s main team.
Registration process
To understand the platform better for our Grosvenor Casino review, we decided to create an account for ourselves. The sign-up process is easy, and it takes only 2 minutes. When completing the registration form, you have to provide details such as:
- Email Address.
- Full Name;
- Date of Birth;
- Place of Residence;
- Phone Number;
Besides those, you’ll also have to come up with a username and a password that you’ll use each time when entering the account. We recommend you not to save your credentials on any device for the safety of your own account.
Before you have full access to the platform, you need to pass the KYC procedure. This means that you cannot claim any Grosvenor Casino bonuses until you provide the requested details.
The website may ask for documents such as a copy of a utility bill or bank statement (proof of residence) and a copy of an ID (proof of identity). It takes 1-3 days for the Grosvenor to process the documentation you send for the KYC process.
Be aware
Players from Ireland can have their accounts closed if the KYC is not passed, or if stalling the process altogether.
User experience
While writing this Grosvenor Casino review, we also paid close attention to how the website looks and performs both on desktop and on mobile. We find the user experience to be an essential feature of any casino, seeing as how for many it can actually be a make or break. As such, we tested the site on the following devices:
| Device | Internet | Browser |
|---|---|---|
|
Lenovo Thinkpad E15 |
Wi-Fi, 4G | Google Chrome, Mozilla Firefox |
|
iPhone 12 Pro Max |
5G, 4G, WiFi | Safari |
|
Samsung Galaxy Tab S6 |
WiFi | Google Chrome, Opera |
Desktop
The iGaming website is well sectioned, helping players navigate it easily. The interface has a dark theme, with predominant shades of blue, and the graphics are quite simple. Although the selected colour scheme is simple in design it does not become tiresome for the eyes.
On the top bar, you have at your disposal the collection of games divided into categories, plus two more sections where the Grosvenor Casino bonuses and the loyalty program can be found.
Taking the performance into consideration, we found it to be a bit sluggish, but nothing noticeable. Some clicks may not register here and there, and the game categories could take some time to load. Overall, it’s not groundbreaking, nor a chore to play on the site.
Scrolling down the page will reveal short descriptions of the casino’s characteristics and what Irelanders will find while visiting it. Besides the general details about the site, such as licences, punters will find the pages that lead to Responsible Gambling and the legal conditions.
Mobile
Besides the desktop version, we also tested its optimisation for mobile platforms. While, for the most part, it’s just the same as the desktop one, except for the more cramped up interface, it did run better.
Scrolling was smooth, loading times were faster, almost instant, so a big step up from the desktop version.
Games
Going forward with our Grosvenor Casino review, our experts observed that all the casino’s games are divided into six main categories. They are as follows:
- Live Casino
- Slots
- Sports
- Jackpots
- Table
- Poker
While accessing these sections, its browsing is made easier by a division into subcategories, also helping that the website has a simple search bar. Also, the games come with a demo version but are only accessible for logged-in players.
Slots
Grosvenor has around 700 slot machines available. Players from Ireland find the products divided into ten categories: All Slots, Featured, Originals, New, Classic Slots, Top 20, In Club, Megaways, Live Game Shows and Drop & Wins.
Each title comes with an info section, available when you mouse hover over the game, that will show you details about the game, such as:
- Min stake;
- Max stake;
- Max payout;
- Paylines.
The gambling site also updates its list of games. Punters will find all the newest products in the New & Exclusive section. Irish players can enjoy some of the most popular titles from the industry, such as:
- Lord of the Ocean
- Book of Dead
- Book of Ra
- Anubis Wild
- And many more.
The value of one wager on slot games can range from 10c up to a maximum of €100.
As for Jackpots, you’ll find various progressive slots, including Daily Jackpots and Mega Jackpots. Some of the titles available are:
- Mega Moolah
- Rainbow Jackpots
- The Goonies Return
- And more.
Table Games
Table Games enthusiasts have at their disposal over 55 products available. You’ll be able to try out games such as:
- Blackjack – Up To 264/1 Back Blackjack, Rainbow Blackjack, Casino Blackjack.
- Roulette – Casino Roulette, American Roulette, Lightning Roulette First Person.
- Baccarat – No Commission Baccarat, Dragon Tiger First Person, Baccarat First Person.
Live roulette
For this game section, players from Ireland will find 15 titles to choose from with the following betting limits:
| Game | Minimum limits | Maximum limits |
|---|---|---|
| Live Lightning Roulette | €0.20 | €2000 |
| Live Double Ball Roulette | €0.50 | €4000 |
| Live Classic Roulette | €1 | €5000 |
| Live Cheltenham Promo Roulette | €0.50 | €8000 |
Live blackjack
For live blackjack, there are 12 games, that have their highest and lowest bet as follows:
| Game | Minimum limits | Maximum limits |
|---|---|---|
| Live Power Blackjack | €1 | €1000 |
| Live Lightning Blackjack | €0.50 | €2500 |
| Live Grosvenor Blackjack Gold | €10 | €2500 |
| Live Platinum VIP Blackjack | €250 | €2500 |
Live baccarat
Here are nine titles with ensuing limits:
| Game | Minimum limits | Maximum limits |
|---|---|---|
| Live Peek Baccarat | €0.10 | €10 |
| Live Golden Wealth Baccarat | €1 | €1000 |
| Live Speed Baccarat A | €2 | €2500 |
| Live Baccarat Squeeze | €5 | €5000 |
Game providers
AGS
Alchemy Gaming
All41 Studios
Bally
Barcrest
Big Time Gaming
Blueprint Gaming
Bulletproof Gaming
CozyGames
Edict
Endemol Studios
Evolution Gaming
Eyecon
Fugaso
Gameburger
Gamevy
Gold Coin Studios
Golden Rock Studios
GreenTube
High 5 Games
High Flyer Games
IGT
Inspired Gaming Group
Just For the Win
Lightning Box Games
Merkur Gaming
Microgaming
Neon Valley Studios
NetEnt
NextGen Gaming
Northernlights
OpenBet
PearFiction Studios
Play'n Go
Playtech
Pragmatic Play
Push Gaming
Realistic Games
Red Tiger Gaming
Red7
Reel Kingdom
Reel Time Gaming
ReelPlay
SG Digital
Shuffle Master
Slingo Originals
Spin Play
Stormcraft
Triple Edge Studios
Wild Streak
WMS Gaming
Yggdrasil Gaming
Grosvenor Casino vs. Market Standards
| Min. deposit Industry standard: EUR 10 | EUR10 |
|---|---|
| Min. withdrawal Industry standard: EUR 10 | EUR10 |
| Max. cashout Industry standard: EUR 100,000 | EUR1000000 |
| Payout Time Industry standard: 2 days | 2-3 days |
| Register time Industry standard: 2 Mins | 2 mins |
| KYC Time Industry standard: 2 days | 2-3 days |
| Slot games Industry standard: 500 | 700 |
| Casino | Rating | Min. deposit | Min. withdrawal | Max. cashout | Payout Time | Register time | KYC Time | Slot games |
|---|---|---|---|---|---|---|---|---|
|
|
EUR10 | EUR10 | EUR1000000 | 2-3 days | 2 mins | 2-3 days | 700 |
|
|
EUR10 | EUR10 | EUR1000000 | 1 day | 1 min | 1 day | 1100 |
|
|
EUR10 | EUR10 | EUR30000 | 1-2 days | 1 min | 1 day | 1000 |
|
|
EUR5 | EUR10 | EUR1000000 | 1 day | 3 mins | 1 day | 30 |
|
|
EUR5 | EUR20 | EUR5000 | 3 days | 2 mins | 3 days | 2500 |
|
|
EUR10 | EUR10 | EUR20000 | 1 day | 2 mins | +3 days | 1002 |
|
|
EUR10 | EUR10 | EUR40000 | +3 days | 2 mins | +3 days | 3300 |
|
|
EUR10 | EUR50 | EUR10000 | 1 day | 2 mins | 1 day | 460 |
Payment methods go hand in hand with Grosvenor Casino bonuses, seeing as how Irish players need to make deposits in order to obtain some of the available bonuses.
As for the methods you can use to request a withdrawal, the options available are the same ones you can use for deposits plus PaysafeCard and Visa Checkout. The iGaming platform doesn’t impose a cashout limit but imposes a limit per transaction.
To remove a banking option from their accounts, punters may do so only when the net deposit, which is the deposit minus withdrawals, is zero. In any case, the removal can be done by contacting customer support.
Important
Not using a card that is in the name of the account holder, is most likely to attract a suspension until additional checks are done.
Be aware
The casino may charge a processing fee of €5 in case a withdrawal is requested through Bank Transfer. The fee is applied only to this method.
Tips
Withdrawals over €15000 first have to be relayed to customer support first, and once a withdrawal request is through, punters cannot cancel it.
| Payment | Min deposit | Max deposit | Min withdrawal | Max withdrawal | Withdrawal time |
|---|---|---|---|---|---|
|
EUR5 | EUR10000 | EUR10 | EUR15000 | 1-3 days |
|
EUR5 | EUR10000 | EUR10 | EUR15000 | 1-3 days |
|
EUR5 | EUR10000 | EUR10 | EUR15000 | 1-3 days |
|
EUR5 | EUR10000 | EUR10 | EUR15000 | 1-3 days |
|
EUR5 | EUR10000 | EUR10 | EUR15000 | 1-3 days |
|
N/A | N/A | EUR10 | EUR15000 | 1-3 days |
|
N/A | N/A | EUR10 | EUR15000 | 1-3 days |
Related casinos
Support
- Phone:
- No phone available
- Email:
- [email protected]
- Live chat:
- Yes, 7 AM to 10:30 PM
Players from Ireland who need help can contact the customer support team via live chat (from 7 AM to 10:30 PM, seven days a week) or by filling out the Contact Form from the “Live Help” section. You’ll have to provide your name, email, query type and questions. An agent will contact you as soon as possible at the address provided when completing the form.
There is also a FAQ section where lots of subjects are discussed, including Grosvenor Casino bonuses.
Be aware
After having a chat with customer support, we were left dissatisfied with our exchange. While it’s understandable to be under pressure due to multiple chats, they sent us answers unrelated to our questions about Grosvenor Casino bonuses, and may just respond with the advice to look at the terms.
Responsible gambling
For our Grosvenor Casino review, we found that players in Ireland who access the responsible gambling page will be redirected to another one where they can see what tools are available in case they need help. As such, they have at their disposal:
- Deposit Limits – use it to limit the amount you can deposit per day, week or month.
- Self-Exclusion – ban yourself from the casino for a long period of time.
- Time out – temporary inactivate your account for a short time frame.
The responsible tools can help you control your gambling habits and provide necessary assistance if needed.
Apart from those, there are links to responsible gambling associations that provide valuable advice and can help tackle addiction.
Grosvenor Casino Review - Pros and Cons
- Grosvenor Casino bonuses have low wagering requirements
- Great mobile optimisation
- No maximum cashout limits
- Diverse and accessible bets on live casino games
- Low minimum deposit imposed
- Dodgy desktop performance
- Live chat agents may not be helpful
- Few payment methods
- No phone customer support
How we review
| Reviewer | Reviewer | Casinoalpha rating | Test duration | Review Duration | Deposit Methods Checked | Withdrawal Methods Checked | Slots Tested | Live Games Tested | Published Date | Updated Date |
|---|---|---|---|---|---|---|---|---|---|---|
| Cosmin Brehoi | Tudor Turiceanu | 4.1 / 5 | 7 Hours | 48 Hours | Yes | Yes | Yes | Yes | Sep 2021 | Oct 2023 |
Our final take
While the desktop users may have some hiccups here and there, the mobile version is superior in terms of performance and is a great option to try this casino out.
Also, while the terms and conditions do not specify anything about wagering requirements, as well as being contradictory at one point mentioned in our review, punters can find the requirements in the promo’s terms, which should be small of 5x or 10x.
What are your thoughts?
We gave you our analysis, but what’s your personal input on this online casino? Leave your thoughts in the comment section below.
Grosvenor Casino Player Reviews
Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!