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Grosvenor Casino Review & Updated Offers for 2023

Casino Rating:

Keep reading our Grosvenor Casino review to find out more about this online platform. Players from Ireland can claim various Grosvenor Casino bonuses, find what games they can play, and what payment methods they can use.

Grosvenor Casino logo
Our Grosvenor Casino review uncovered a fair platform to play on, with the mobile version being the all-around better choice in terms of technical aptitudes. It also isn't bad to look at and is easy to navigate. However, there are no apps available for both Android and iOS on the Irish market.
Deposits & Withdrawals
Transactions related to Grosvenor Casino bonuses are not in a big number, with only five methods available. What also lowered our rating is the long processing time for withdrawals, taking up to three business days.
There are more than enough numbers of game categories to play on while using this site, with over 700 slot games, as well as over 50 live casino games.
The bonuses available for new players are few, with only a first deposit. Still, looking at the promo tabs will reveal many others. What would have raised our rating is the presence of a no deposit or welcome package.
Customer Support
While they have live chat and email, the customer service can be a bit unhelpful, as the live chat agent seem careless in their queries, and the fact that it is not 24/7 does not help either.
  • UK Gambling Commission
  • Alderney Gambling Control
Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Vip program
EUR10 EUR10 EUR1000000 2-3 days Baccarat, Blackjack, Craps, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games 700 60 Alderney Gambling Control, UK Gambling Commission No
  • Table games Table games
  • Slingo Slingo
  • Slots Slots
  • Scratch cards Scratch cards
  • Sic Bo Sic Bo
  • Progressive Progressive
  • Roulette Roulette
  • Live Roulette Live Roulette
  • Poker Poker
  • Live Blackjack Live Blackjack
  • Live Casino Live Casino
  • Live Baccarat Live Baccarat
  • Jackpots Jackpots
  • Craps Craps
  • Blackjack Blackjack
  • Baccarat Baccarat
Deposit options Min deposit Accepted currency Payout options
Bank Transfer, Maestro, MasterCard, PayPal, Visa EUR10 EUR Bank Transfer, Maestro, MasterCard, PayPal, Paysafecard, VisaRead more

Grosvenor Casino Review Table of Contents

Grosvenor Casino Bonuses

Grosvenor Casino bonuses are available on various games and are destined for all players from Ireland. Find out how these best casino bonuses work!

Read more

Bonus policy

Concerning the wagering requirements of Grosvenor Casino bonuses, we found that they have quite the variation, with no general number set in place. For example, we found for one promotion to be two wagering requirements set in place, one of 5x and the other of 10x.

Other than that, perusing through the terms and conditions does not give a whole lot of info on this matter, apart from the fact that they will be stated only in the terms of Grosvenor Casino bonuses. So, it’s safe to say that they are flexible, with 5x and 10x being the most common.


Considering the 5x and 10x wagering requirements that we found, they are considerably lower than the industry standard of 35x, something which we appreciated, which is why we added Grosvenor Casino bonuses into our low wagering offers list. No wagering bonuses are also available to players on our selection, for players that are looking for this type of promotion.

One more thing to look out for is the apparent contradiction that we found concerned with how wagers work with the placement of funds. First, it’s stated that only bonus funds can be used to place wagers on the website and that the bonus funds are used after money real values have been used.

Second, it mentions the splitting of funds when placing wagers. This essentially means that Irish players can use both real and bonus funds when placing bets or wagers, and the concurring earnings will be redistributed in equal measure to both balances.

Also, multiple wagering requirements can be combined in case more than one bonuses are active at the same time.

Wagering contribution

Game types Contribution
Slots 100%
Game Shows 100%
Dream Catcher 50%
All Live Casino Games 10%
All Table Games 5%

Moreover, categories like jackpots and sports betting have no wagering contribution whatsoever.

Read less
Grosvenor Casino

Grosvenor Casino




What the offer is about:

After making your first deposit of €20, you are eligible to play with €30 bonus funds.

How to opt into the promotion:

  1. Click on the offer image
  2. Create an account
  3. Make the first deposit of at least €20

More on the promotion:

  • The match offer of €20 has 5x wagering and the additional €10 holds a 10x rollover
  • The €10 promotion can either be used on classic slots or live casino games
  • After you receive the €20 bonus, you must complete the wagering requirements within 30 days
  • In contrast, the €10 has an expiration time of 7 days after the bonus is credited.

Always read the bonus terms and conditions before claiming the offer.

Bank Transfer Maestro MasterCard PayPal Visa


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Casino Overview

Slots Slots Grosvenor Casino
Live casino Live casino Grosvenor Casino
Fast withdrawal Fast withdrawal Grosvenor Casino
VIP program VIP program Grosvenor Casino
Company name:
Rank Group
Registration number:
Stock indicator:
Online since:
Tor, Saint-Cloud Way, Maidenhead, Berkshire, SL6 8BN, United Kingdom

Alderney Gambling Control:
13 C1 & C2
UK Gambling Commission:

Grosvenor Casino is owned by the Rank Group company and was founded in 1970. At first, the casino was known as Country Clubs, in 1969 officially became Grosvenor Casino. The casino reported a revenue of £391.2m and is listed on the London Stock Exchange. Currently, they have over 6000 employees across all the physical locations.

When making our Grosvenor Casino review, we found out that the casino is the shirt sponsor for the Fulham F.C. football team, and in 2017, they signed a deal to become partners with the London club’s main team.

Registration process

To understand the platform better for our Grosvenor Casino review, we decided to create an account for ourselves. The sign-up process is easy, and it takes only 2 minutes. When completing the registration form, you have to provide details such as:

  1. Email Address.
  2. Full Name;
  3. Date of Birth;
  4. Place of Residence;
  5. Phone Number;

Besides those, you’ll also have to come up with a username and a password that you’ll use each time when entering the account. We recommend you not to save your credentials on any device for the safety of your own account.

Before you have full access to the platform, you need to pass the KYC procedure. This means that you cannot claim any Grosvenor Casino bonuses until you provide the requested details.

The website may ask for documents such as a copy of a utility bill or bank statement (proof of residence) and a copy of an ID (proof of identity). It takes 1-3 days for the Grosvenor to process the documentation you send for the KYC process.

Be aware

Players from Ireland can have their accounts closed if the KYC is not passed, or if stalling the process altogether.

User experience

While writing this Grosvenor Casino review, we also paid close attention to how the website looks and performs both on desktop and on mobile. We find the user experience to be an essential feature of any casino, seeing as how for many it can actually be a make or break. As such, we tested the site on the following devices:

Device Internet Browser

Lenovo Thinkpad E15

Wi-Fi, 4G Google Chrome, Mozilla Firefox

iPhone 12 Pro Max

5G, 4G, WiFi Safari

Samsung Galaxy Tab S6

WiFi Google Chrome, Opera


The iGaming website is well sectioned, helping players navigate it easily. The interface has a dark theme, with predominant shades of blue, and the graphics are quite simple. Although the selected colour scheme is simple in design it does not become tiresome for the eyes.

On the top bar, you have at your disposal the collection of games divided into categories, plus two more sections where the Grosvenor Casino bonuses and the loyalty program can be found.

Taking the performance into consideration, we found it to be a bit sluggish, but nothing noticeable. Some clicks may not register here and there, and the game categories could take some time to load. Overall, it’s not groundbreaking, nor a chore to play on the site.

Scrolling down the page will reveal short descriptions of the casino’s characteristics and what Irelanders will find while visiting it. Besides the general details about the site, such as licences, punters will find the pages that lead to Responsible Gambling and the legal conditions.


Besides the desktop version, we also tested its optimisation for mobile platforms. While, for the most part, it’s just the same as the desktop one, except for the more cramped up interface, it did run better.

Scrolling was smooth, loading times were faster, almost instant, so a big step up from the desktop version.


Going forward with our Grosvenor Casino review, our experts observed that all the casino’s games are divided into six main categories. They are as follows:

  • Live Casino
  • Slots
  • Sports
  • Jackpots
  • Table
  • Poker

While accessing these sections, its browsing is made easier by a division into subcategories, also helping that the website has a simple search bar. Also, the games come with a demo version but are only accessible for logged-in players.


Grosvenor has around 700 slot machines available. Players from Ireland find the products divided into ten categories: All Slots, Featured, Originals, New, Classic Slots, Top 20, In Club, Megaways, Live Game Shows and Drop & Wins.

Each title comes with an info section, available when you mouse hover over the game, that will show you details about the game, such as:

  • Min stake;
  • Max stake;
  • Max payout;
  • Paylines.

The gambling site also updates its list of games. Punters will find all the newest products in the New & Exclusive section. Irish players can enjoy some of the most popular titles from the industry, such as:

  • Lord of the Ocean
  • Book of Dead
  • Book of Ra
  • Anubis Wild
  • And many more.

The value of one wager on slot games can range from 10c up to a maximum of €100.

As for Jackpots, you’ll find various progressive slots, including Daily Jackpots and Mega Jackpots. Some of the titles available are:

  • Mega Moolah
  • Rainbow Jackpots
  • The Goonies Return
  • And more.

Table Games

Table Games enthusiasts have at their disposal over 55 products available. You’ll be able to try out games such as:

  • Blackjack – Up To 264/1 Back Blackjack, Rainbow Blackjack, Casino Blackjack.
  • Roulette – Casino Roulette, American Roulette, Lightning Roulette First Person.
  • Baccarat – No Commission Baccarat, Dragon Tiger First Person, Baccarat First Person.

Live roulette

For this game section, players from Ireland will find 15 titles to choose from with the following betting limits:

Game Minimum limits Maximum limits
Live Lightning Roulette €0.20 €2000
Live Double Ball Roulette €0.50 €4000
Live Classic Roulette €1 €5000
Live Cheltenham Promo Roulette €0.50 €8000

Live blackjack

For live blackjack, there are 12 games, that have their highest and lowest bet as follows:

Game Minimum limits Maximum limits
Live Power Blackjack €1 €1000
Live Lightning Blackjack €0.50 €2500
Live Grosvenor Blackjack Gold €10 €2500
Live Platinum VIP Blackjack €250 €2500

Live baccarat

Here are nine titles with ensuing limits:

Game Minimum limits Maximum limits
Live Peek Baccarat €0.10 €10
Live Golden Wealth Baccarat €1 €1000
Live Speed Baccarat A €2 €2500
Live Baccarat Squeeze €5 €5000

Game providers

Alchemy Gaming Alchemy Gaming
All41 Studios All41 Studios
Bally Bally
Barcrest Barcrest
Big Time Gaming Big Time Gaming
Blueprint Gaming Blueprint Gaming
Bulletproof Gaming Bulletproof Gaming
CozyGames CozyGames
Edict Edict
Endemol Studios Endemol Studios
Evolution Gaming Evolution Gaming
Eyecon Eyecon
Fugaso Fugaso
Gameburger Gameburger
Gamevy Gamevy
Gold Coin Studios Gold Coin Studios
Golden Rock Studios Golden Rock Studios
GreenTube GreenTube
High 5 Games High 5 Games
High Flyer Games High Flyer Games
Inspired Gaming Group Inspired Gaming Group
Just For the Win Just For the Win
Lightning Box Games Lightning Box Games
Merkur Gaming Merkur Gaming
Microgaming Microgaming
Neon Valley Studios Neon Valley Studios
NetEnt NetEnt
NextGen Gaming NextGen Gaming
Northernlights Northernlights
OpenBet OpenBet
PearFiction Studios PearFiction Studios
Play'n Go Play'n Go
Playtech Playtech
Pragmatic Play Pragmatic Play
Push Gaming Push Gaming
Realistic Games Realistic Games
Red Tiger Gaming Red Tiger Gaming
Red7 Red7
Reel Kingdom Reel Kingdom
Reel Time Gaming Reel Time Gaming
ReelPlay ReelPlay
SG Digital SG Digital
Shuffle Master Shuffle Master
Slingo Originals Slingo Originals
Spin Play Spin Play
Stormcraft Stormcraft
Triple Edge Studios Triple Edge Studios
Wild Streak Wild Streak
WMS Gaming WMS Gaming
Yggdrasil Gaming Yggdrasil Gaming
Show more Show less

Grosvenor Casino vs. Market Standards

Min. deposit

Industry standard: EUR 10

Min. withdrawal

Industry standard: EUR 10

Max. cashout

Industry standard: EUR 100,000

Payout Time

Industry standard: 2 days

2-3 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

2-3 days
Slot games

Industry standard: 500

Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot games
Grosvenor Casino

Grosvenor Casino

EUR10EUR10EUR10000002-3 days2 mins2-3 days700
PokerStars Casino

PokerStars Casino

EUR10EUR10EUR10000001 day1 min1 day1100


EUR10EUR10EUR300001-2 days1 min1 day1000
Jammy Monkey Casino

Jammy Monkey Casino

EUR5EUR10EUR10000001 day3 mins1 day30
Boo Casino

Boo Casino

EUR5EUR20EUR50003 days2 mins3 days2500
BluVegas Casino

BluVegas Casino

EUR10EUR10EUR200001 day2 mins+3 days1002
Platin Casino

Platin Casino

EUR10EUR10EUR40000+3 days2 mins+3 days3300
Mummys Gold Casino

Mummys Gold Casino

EUR10EUR50EUR100001 day2 mins1 day460
Load more

Payment methods go hand in hand with Grosvenor Casino bonuses, seeing as how Irish players need to make deposits in order to obtain some of the available bonuses.

As for the methods you can use to request a withdrawal, the options available are the same ones you can use for deposits plus PaysafeCard and Visa Checkout. The iGaming platform doesn’t impose a cashout limit but imposes a limit per transaction.

To remove a banking option from their accounts, punters may do so only when the net deposit, which is the deposit minus withdrawals, is zero. In any case, the removal can be done by contacting customer support.


Not using a card that is in the name of the account holder, is most likely to attract a suspension until additional checks are done.

Be aware

The casino may charge a processing fee of €5 in case a withdrawal is requested through Bank Transfer. The fee is applied only to this method.


Withdrawals over €15000 first have to be relayed to customer support first, and once a withdrawal request is through, punters cannot cancel it.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
Bank Transfer EUR5 EUR10000 EUR10 EUR15000 1-3 days
Maestro EUR5 EUR10000 EUR10 EUR15000 1-3 days
MasterCard EUR5 EUR10000 EUR10 EUR15000 1-3 days
PayPal EUR5 EUR10000 EUR10 EUR15000 1-3 days
Visa EUR5 EUR10000 EUR10 EUR15000 1-3 days
Paysafecard N/A N/A EUR10 EUR15000 1-3 days
Visa Checkout N/A N/A EUR10 EUR15000 1-3 days
Show more Show less

Related casinos


No phone available
Live chat:
Yes, 7 AM to 10:30 PM

Players from Ireland who need help can contact the customer support team via live chat (from 7 AM to 10:30 PM, seven days a week) or by filling out the Contact Form from the “Live Help” section. You’ll have to provide your name, email, query type and questions. An agent will contact you as soon as possible at the address provided when completing the form.

There is also a FAQ section where lots of subjects are discussed, including Grosvenor Casino bonuses.

Be aware

After having a chat with customer support, we were left dissatisfied with our exchange. While it’s understandable to be under pressure due to multiple chats, they sent us answers unrelated to our questions about Grosvenor Casino bonuses, and may just respond with the advice to look at the terms.

Responsible gambling

For our Grosvenor Casino review, we found that players in Ireland who access the responsible gambling page will be redirected to another one where they can see what tools are available in case they need help. As such, they have at their disposal:

  • Deposit Limits – use it to limit the amount you can deposit per day, week or month.
  • Self-Exclusion – ban yourself from the casino for a long period of time.
  • Time out – temporary inactivate your account for a short time frame.

The responsible tools can help you control your gambling habits and provide necessary assistance if needed.

Apart from those, there are links to responsible gambling associations that provide valuable advice and can help tackle addiction.

Grosvenor Casino Review - Pros and Cons

  • Grosvenor Casino bonuses have low wagering requirements
  • Great mobile optimisation
  • No maximum cashout limits
  • Diverse and accessible bets on live casino games
  • Low minimum deposit imposed
  • Dodgy desktop performance
  • Live chat agents may not be helpful
  • Few payment methods
  • No phone customer support

How we review

Reviewer Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
4.1 / 5 7 Hours 48 Hours Yes Yes Yes Yes Sep 2021 Oct 2023

Our final take

While the desktop users may have some hiccups here and there, the mobile version is superior in terms of performance and is a great option to try this casino out.

Also, while the terms and conditions do not specify anything about wagering requirements, as well as being contradictory at one point mentioned in our review, punters can find the requirements in the promo’s terms, which should be small of 5x or 10x.

What are your thoughts?

We gave you our analysis, but what’s your personal input on this online casino? Leave your thoughts in the comment section below.

Cosmin Brehoi
Author Cosmin Brehoi Author & Editor at Casino alpha
Tudor Turiceanu
Tudor Turiceanu CEO & Chief Editor at Casino alpha


What Grosvenor Casino games can you play?

You may play slots, jackpots, scratch cards, slingo, table games and numerous live casino products, such as Blackjack, Roulette, Baccarat and Poker. However, Irish players cannot engage into sports betting.

What is the Grosvenor Casino withdrawal time?

Withdrawals are usually processed by the casino in 2-3 days. After that, the funds should reach your account in 1-3 days, depending on your chosen method.

What is the maximum withdrawal at Grosvenor Casino?

Players can withdraw as much as they want per month. Still, if you would like to cash out more than €15000 per day, you must contact customer support.

Are there any Grosvenor Casino fees?

The casino doesn’t charge any fees for deposits and withdrawals. However, Bank Transfer cashouts may incur a €5 transactional fee.

How to contact Grosvenor Casino customer service?

You can contact the support team via email and live chat, from 07:00 to 22:30.
Play responsibly! Visit Grosvenor Casino

Grosvenor Casino Player Reviews

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