Casombie Casino Review & Promotions List
In this Casombie Casino review, we will present everything you need to know about the developer’s payment methods, responsible gambling tools and the games available on the platform. We will also give you more information about the Casombie Casino promotions.
|Min. deposit||Min. Withdrawal||Max. cashout||Payout time||Game types||Slot games||Live dealer games||Licenses||Bonus||Vip program|
|EUR10||EUR20||EUR7000||3 days||Baccarat, Blackjack, Craps, Jackpots, Keno, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slingo, Slots, Table games, Video Poker||5400||630||Curacao||130% up to EUR130||Yes|
- Sic Bo
- Scratch cards
- Live Casino
- Live Roulette
- Live Baccarat
- Live Blackjack
- Table games
- Video Poker
Casombie Casino Review Table of Contents
Casombie Casino Promotions
Here, you will find several Casombie Casino promotions, including welcome offers, bonus spins and other incentives. But remember that each promotion comes with its own terms and conditions. Breaching any of them means that your bonus will be forfeited.Read more
The wagering policy for the Casombie Casino promotions comes along with rules. Here are some of them:
- You will first wager your Real money balance. Only after this amount has been fully wagered the Bonus balance will be activated
- You have ten days from the activation date of a Casombie Casino promotion to complete the wagering requirements
- If you try to redraw any funds before the wagering requirements have been met, you will lose all your winnings
- Any no-deposit Casombie Casino promotion comes with 40 times wagering requirement
|Game type||Game contribution|
|Slots, Bingo, Scratch Cards and Keno||100%|
|All Live Dealer games except Baccarat||10%|
|All Table games except Baccarat||10%|
The Casombie Casino promotions come with a set of rules. Firstly, you are not eligible if you reside in the Excluded area stated by the developer.
Also, remember that some games on the platform cannot be played at all while there is an active Casombie Casino promotion. You can find this list in the Bonuses and Promotions Terms & Conditions section.
Another rule of the Casombie Casino promotions is that the free spins received on registration will be capped at €80.
The provider can void or confiscate any winnings if the Casombie Casino promotions rules are breached.
- Any kind of risk strategy, like low-risk Roulette
- Placing individual bets higher than €5 before the wagering is met
- Moving from a low to a high wagering game after a large win to clear wagering requirements
- Two-tier betting
- Delaying any game round to a later time in which the wagering doesn’t apply
- Other abusive strategies like using a software/bug/failure
WELCOME BONUS OF UP TO €1000
Casombie Casino was established in 2020 and is owned by Rabidi N.V. It has partnerships with many game providers like Evolution, Playtech, Pragmatic Play and Ezugi.
Pros: over 40 game providers, 24/7 live chat support
Cons: few responsible gambling tools
The available offer:
- 1st deposit: 100% up to €500
- 2nd deposit: 75% up to €300
- 3rd deposit: 50% up to €200 + 50 bonus spins
The promotion comes with a 35 times wagering requirement for the deposit + bonus amount. To enter, you have to deposit a minimum of €20. The developer offers a variety of over 5000 games available, including slots, table games and live dealer with lobby sessions. It also presents variety in its payment methods, with over 15 credit cards, e-wallets or cryptocurrencies options.
130% UP TO €130
What you get:
After making an account at Casombie Casino you can get a 130% up to €130 welcome bonus.
How to get it:
- Create an account and log in
- Make a deposit
- Claim your bonus
What you should know:
- The minimum deposit for the promotions is €50
- You are required to wager 35 times the winnings from the deposit and the bonus
- You must complete the wagering requirements in 10 days after registration or you will lose all winnings.
For more information about this bonus, access the website`s Terms & Conditions page.
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- Company name:
- Rabidi N.V.
- Registration number:
- Online since:
- Scharlooweg 39, Willemstad, Curacao
- No. 8048/JAZ
Established in 2020, Casombie Casino gathers a wide selection of over 5000 games from well-known game providers like Evolution, NetEnt, Microgaming and more.
It is owned by Rabidi N.V. and holds a Curacao license. To ensure its player’s safety and a positive gaming experience, the provider has an AML system and a qualified customer support team.
The developer holds a Curacao license, known for not having a rigorous KYC procedure.
The first aspect we will present in this Casombie Casino review is the registration process. The registration is fast and relatively simple, consisting of only three steps:
- Select a bonus from the Casombie Casino promotions
- Enter your registration details (email, username, password, telephone number, country and currency you wish to deposit in)
- Complete the final step with your details (full name, postcode, address and birthday)
Now you can start playing and discovering a wide selection of games. Contact the customer support department for any change you wish to make concerning your details.
From our conversation with the operators, we found that a KYC procedure is not always needed. Even so, if the provider considers that they need to verify your account and payment methods, they will request personal documents like a certified ID or proof of residence via email.
For the Casombie Casino review, we tested the platform on various devices. We did this because we wanted to provide the Irish players with an analysis as thorough as possible concerning the layout and the technical details.
|2020. MacBook Pro||WiFi||Safari|
|Samsung Galaxy S22 Ultra||WiFi||Google Chrome|
|Lenovo Yoga Tab 13||WiFi||Microsoft Edge|
We tested the platform for desktop and mobile versions to see what changes, improvements or difficulties each version presented.
The first time you access the platform, you may feel overwhelmed. This is because of the many colours and animations present on the screen. Even so, the chosen colours present a contrasting but corresponding palette. The background is white, and most of the animations and differences on certain pages range from dark blue and purple to accents of green and pink, all appropriate to the monsters specific to the platform.
As for the speed and interactions, the website runs smoothly most of the time. When our experts tested it, there were moments when the speed rate was reasonable, and no problem was detected. But other times, Irish players may face errors regarding entering their account or accessing live dealer games from Evolution and Pragmatic Live.
The platform may occasionally log you out automatically if it detects an extended period of inactivity.
A unique feature we found was naming each game category in theme with the general concept. So, you will see the Live Dealer section as Undead Casino, the table games as Whispers, or the Slots as Immortals.
As to browsing, we encountered no specific problem. It may sometimes be harder to find information, but if you have enough patience, you will find anything you need. Note also that the search bar only applies to searching games, and the menu bar is not in its usual place at the top of the screen but on the lower side.
The mobile version fits very well on the smaller screen and presents no significant differences from the desktop layout.
The menu bar displays the games, promotions, tournaments, and VIP section, and it remains at the bottom of the screen, and the cashier is at the top. The game icons are pretty big, but the experience remains the same overall.
In this analysis, we will also provide information about the available games. There are over 5000 games to choose from for a Casombie Casino promotion.
In the Immortals section, Irish players can find over 5400 games of slots with many titles like Gonzo’s Quest, Big Bas Bonanza, Book of the Fallen, and Starburst, with most bets starting at €2.00.
The jackpot section holds more than 230 titles, with bets starting at €0.50 and reaching winnings between €5000 or €32000.
This section contains around 230 table games, including Blackjack, Roulette, Baccarat and Poker. Here you will find titles like
- Baccarat: Premium Baccarat, Baccarat 777, Baccarat No Commision
- Blackjack: Classic Blackjack, Blackjack Supreme Multihand, Premium Blackjack
- Roulette: American Roulette, European Roulette Deluxe, Multifire Roulette
- Poker: Joker Poker, Caribbean Poker, Oasis Poker
The Live Roulette section consists of 132 games from different providers. Among the titles, you will find:
|Game title||Game provider||Minimum bet||Maximum bet|
|Mega Roulette||Pragmatic Live||€0.10||€5000|
Over 300 Live Dealer Blackjack games are available on the website and in the game provider’s lobbies. Here is a summary of the betting limits you will find in the Live Blackjack section:
|Game title||Game provider||Minimum bet||Maximum bet|
|Blackjack Platinum 1||Ezugi||€1||€10000|
|ONE Blackjack||Pragmatic Live||€5||€1000|
The live Baccarat section counts 120 titles, with different betting limits depending on the provider:
|Game title||Game provider||Minimum bet||Maximum bet|
|Speed Fortune Baccarat||Ezugi||€0.50||€5000|
|Golden Wealth Baccarat||Evolution||€0.50||€5000|
|Speed Baccarat A||PragmaticLive||€0.20||€5000|
Casombie Casino vs. Market Standards
Industry standard: EUR 10
Industry standard: EUR 10
Industry standard: EUR 100,000
Industry standard: 2 days
Industry standard: 2 Mins
Industry standard: 2 days
Industry standard: 500
Industry standard: 100% up to EUR 200
|130% up to EUR130|
|Casino||Rating||Min. deposit||Min. withdrawal||Max. cashout||Payout Time||Register time||KYC Time||Slot games||Bonus|
||EUR10||EUR20||EUR7000||3 days||1 min||+3 days||5400||130% up to EUR 130|
||EUR10||EUR10||EUR1000000||1 day||1 min||1 day||1100||100% up to EUR 200|
||EUR10||EUR10||EUR30000||1-2 days||1 min||1 day||1000||200% up to EUR 300|
||EUR5||EUR10||EUR1000000||1 day||3 mins||1 day||30||200% up to EUR 200|
||EUR5||EUR20||EUR5000||3 days||2 mins||3 days||2500||100% up to EUR 500|
||EUR10||EUR10||EUR20000||1 day||2 mins||+3 days||1002||100% up to EUR 500|
||EUR10||EUR10||EUR40000||+3 days||2 mins||+3 days||3300||100% up to EUR 400|
||EUR10||EUR50||EUR10000||1 day||2 mins||1 day||460||100% up to EUR 500|
The provider has a selection of 18 payment methods, including credit cards, e-wallets and cryptocurrencies.
To deposit, follow the next process:
- Click on the deposit icon
- Choose the preferred payment method
- Set an amount of a minimum of €10
- Complete the fields with the method’s details
The provider mentions that you cannot simultaneously have more than three pending withdrawals. It also noted that the schedule for withdrawal processing is between 6 AM to 5 PM, Monday to Friday.
The necessary KYC procedure may sometimes delay a withdrawal. So, to the three days implied by the Terms & Conditions, another three days may be added.
The website also provides cryptocurrencies which are known for being highly volatile.
|Payment||Min deposit||Max deposit||Min withdrawal||Max withdrawal||Withdrawal time|
The developer offers a VIP program for Irish players.
|VIP Level||Cashback||Monthly withdrawal limit||Personal account manager|
The VIP level is based on your activity in the previous 90 days of your withdrawal request and can be changed by your activity following the withdrawal. The changes depend on the correlation between the deposit and withdrawals made and the activated bonuses.
You will automatically be assigned the first VIP level when you create an account.
If you haven’t placed bets in over one month, you will automatically be lowered to the first level.
The provider also offers a loyalty program based on earning points named Brains which can be later exchanged for real money.
You can earn points through different methods:
- Deposit: with each deposit, you can win up to 5% brain points of your deposited amount
- Achievements: each achievement counts as one brain. To unlock an achievement, complete the special missions available
- Tournaments: with each tournament in which you participate, you can win different prizes such as brains or cash
- Bets: place bets in the Cazombie game. One brain equals €1000 placed bets
You can later exchange the brains for a maximum of €40 or buy Free Spins on different games.
- No phone available
- [email protected]
- Live chat:
- Yes, 24/7
The support team can be accessed through email or live chat if you need additional information or can’t find what you are looking for.
The waiting time for an answer to an email is 45 minutes.
The live chat support is available 24/7, and the operators answer quickly and promptly. When you enter the chat, you must enter your name, email and the question you have. After you complete these fields, the chat will open, and the number you are on the queue will appear at the top of the window.
The website also provides a FAQ section, in which you can find answers regarding your account, deposit and withdrawal details, games and license.
Casombie Casino complaints
Suppose you encounter a problem on the website and you are unsatisfied with a particular aspect of the website. You can raise a complaint using the contacting methods.
The provider advises you first to try to resolve the issue by contacting the operators via live chat. In the case in which the customer support does not prove to be helpful, you can send them a detailed email containing the following:
- Account username
- Full name as registered
- The registration email address
- Email subject having COMPLAINT and the reason
- A detailed explanation of the complaint
- The specific date and times in which the cause for the complaint appeared
The operators will revise and answer the complaint via email, but if the response is unsatisfactory or doesn’t prove helpful, you can send your written complaint to [email protected].
The minimum time frame for an answer is ten days, but depending on the complexity of the query, it can take longer. In these specific cases, the customer support team takes longer to respond.
Even if the developer provides a safe experience on the platform, there are not many responsible gambling tools on the website.
But you can still find
- advice regarding the problem
- a self-assessment quarry
- financial activity monitor
- useful links
- minor monitoring and restricting tools
- account closure
Suppose your gambling activity became a problem in your life and the people close to you. In this case, you can choose to self-exclude from the platform.
To do this, you must send the customer support team an email requesting the exclusion. In this email, you must mention any other accounts you have, as they will also be closed.
You are advised not to open any new account, as the provider will prevent their opening. If you try, the provider has the right to deny opening a new account.
Make sure you have no remaining balance or pending withdrawals when requesting a self-exclusion.
Casombie Casino Review - Pros and Cons
- Over 5000 games
- More than 15 payment methods
- 24/7 live chat support
- More than 40 game providers
- No phone support
- Few responsible gambling tools
How we review
|Reviewer||Casinoalpha rating||Test duration||Review Duration||Deposit Methods Checked||Withdrawal Methods Checked||Slots Tested||Live Games Tested||Published Date||Updated Date|
|Adela Mariuta||4.2 / 5||3 Hours||16 Hours||Yes||Yes||Yes||Yes||Sep 2022||Jun 2023|
Our final take
From our point of view, the provider has an easy-to-browse website and various games. Another plus is the wide payment selection and trained and helpful customer support team.
On the other hand, the errors that occur occasionally and the limited responsible gaming tools may make an Irish player’s experience a little complicated.
What do you think?
We are curious what you think now that we have everything we know about the provider. Share your thoughts in the comments section below!