Casombie Casino Review & Promotions List

Registration process

The first aspect we will present in this Casombie Casino review is the registration process. The registration is fast and relatively simple, consisting of only three steps:

1. Select a bonus from the Casombie Casino promotions
2. Enter your registration details (email, username, password, telephone number, country and currency you wish to deposit in)
3. Complete the final step with your details (full name, postcode, address and birthday)

Now you can start playing and discovering a wide selection of games. Contact the customer support department for any change you wish to make concerning your details.

KYC checks

From our conversation with the operators, we found that a KYC procedure is not always needed. Even so, if the provider considers that they need to verify your account and payment methods, they will request personal documents like a certified ID or proof of residence via email.

User experience

For the Casombie Casino review, we tested the platform on various devices. We did this because we wanted to provide the Irish players with an analysis as thorough as possible concerning the layout and the technical details.

We tested the platform for desktop and mobile versions to see what changes, improvements or difficulties each version presented.

Desktop

The first time you access the platform, you may feel overwhelmed. This is because of the many colours and animations present on the screen. Even so, the chosen colours present a contrasting but corresponding palette. The background is white, and most of the animations and differences on certain pages range from dark blue and purple to accents of green and pink, all appropriate to the monsters specific to the platform.

As for the speed and interactions, the website runs smoothly most of the time. When our experts tested it, there were moments when the speed rate was reasonable, and no problem was detected. But other times, Irish players may face errors regarding entering their account or accessing live dealer games from Evolution and Pragmatic Live.

A unique feature we found was naming each game category in theme with the general concept. So, you will see the Live Dealer section as Undead Casino, the table games as Whispers, or the Slots as Immortals.

As to browsing, we encountered no specific problem. It may sometimes be harder to find information, but if you have enough patience, you will find anything you need. Note also that the search bar only applies to searching games, and the menu bar is not in its usual place at the top of the screen but on the lower side.

Mobile

The mobile version fits very well on the smaller screen and presents no significant differences from the desktop layout.

The menu bar displays the games, promotions, tournaments, and VIP section, and it remains at the bottom of the screen, and the cashier is at the top. The game icons are pretty big, but the experience remains the same overall.

VIP

The developer offers a VIP program for Irish players.

The VIP level is based on your activity in the previous 90 days of your withdrawal request and can be changed by your activity following the withdrawal. The changes depend on the correlation between the deposit and withdrawals made and the activated bonuses.

You will automatically be assigned the first VIP level when you create an account.

Loyalty

The provider also offers a loyalty program based on earning points named Brains which can be later exchanged for real money.

You can earn points through different methods:

• Deposit: with each deposit, you can win up to 5% brain points of your deposited amount
• Achievements: each achievement counts as one brain. To unlock an achievement, complete the special missions available
• Tournaments: with each tournament in which you participate, you can win different prizes such as brains or cash
• Bets: place bets in the Cazombie game. One brain equals €1000 placed bets

You can later exchange the brains for a maximum of €40 or buy Free Spins on different games.

Responsible gambling

Even if the developer provides a safe experience on the platform, there are not many responsible gambling tools on the website.

But you can still find

• advice regarding the problem
• a self-assessment quarry
• financial activity monitor
• useful links
• minor monitoring and restricting tools
• account closure

Self-exclusion

Suppose your gambling activity became a problem in your life and the people close to you. In this case, you can choose to self-exclude from the platform.

To do this, you must send the customer support team an email requesting the exclusion. In this email, you must mention any other accounts you have, as they will also be closed.

You are advised not to open any new account, as the provider will prevent their opening. If you try, the provider has the right to deny opening a new account.