How to claim
- Create an account and log in
- Make a deposit
- Claim your bonus
Legit & Fairness 8.2/10 |
Payment Methods 8.0/10 |
Product Rating 9.8/10 |
Customer Support 8.8/10 |
Reputation 6.2/10 |
Min deposit | €10 |
Max cashout | €7000 |
Payout time | 2-3 days |
Game types | Video Poker, Table games + 16 more |
Slot games | 11400 |
Live games | 700 |
Vip program | Cashback, Vip support + 2 more |
Website Language | English , Arabic + 12 more |
Customer Support Language | English , Arabic + 12 more |
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 7 Options |
Even if the developer provides a safe experience on the platform, there are not many responsible gambling tools on the website.
But you can still find:
Suppose your gambling activity became a problem in your life and the people close to you. In this case, you can choose to self-exclude from the platform.
To do this, you must send the customer support team an email requesting the exclusion. In this email, you must mention any other accounts you have, as they will also be closed.
You are advised not to open any new account, as the provider will prevent their opening. If you try, the provider has the right to deny opening a new account.
Make sure you have no remaining balance or pending withdrawals when requesting a self-exclusion.
Min deposit | €10 |
Min. Withdrawal | €20 |
Max cashout | €7000 |
Payout time | 2-3 days |
Currencies | GBP, EUR + 16 more |
The provider has a selection of 18 payment methods, including credit cards, e-wallets and cryptocurrencies.
To deposit, follow the next process:
The provider mentions that you cannot simultaneously have more than three pending withdrawals. It also noted that the schedule for withdrawal processing is between 6 AM to 5 PM, Monday to Friday.
The necessary KYC procedure may sometimes delay a withdrawal. So, to the three days implied by the Terms & Conditions, another three days may be added.
The website also provides cryptocurrencies which are known for being highly volatile.
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Incomplete |
Email |
The support team can be accessed through email or live chat if you need additional information or can’t find what you are looking for.
The waiting time for an answer to an email is 45 minutes.
The live chat support is available 24/7, and the operators answer quickly and promptly. When you enter the chat, you must enter your name, email and the question you have. After you complete these fields, the chat will open, and the number you are on the queue will appear at the top of the window.
The website also provides a FAQ section, in which you can find answers regarding your account, deposit and withdrawal details, games and license.
Suppose you encounter a problem on the website and you are unsatisfied with a particular aspect of the website. You can raise a complaint using the contacting methods.
The provider advises you first to try to resolve the issue by contacting the operators via live chat. In the case in which the customer support does not prove to be helpful, you can send them a detailed email containing the following:
The operators will revise and answer the complaint via email, but if the response is unsatisfactory or doesn’t prove helpful, you can send your written complaint to [email protected].
The minimum time frame for an answer is ten days, but depending on the complexity of the query, it can take longer. In these specific cases, the customer support team takes longer to respond.
Licenses Curacao |
Online since 2020 |
Third party reviews Poor |
Gambling Products 4 |
Curacao - 8048/JAZ |
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Established in 2020, Casombie Casino gathers a wide selection of over 5000 games from well-known game providers like Evolution, NetEnt, Microgaming and more.
It is owned by Rabidi N.V. and holds a Curacao license. To ensure its player’s safety and a positive gaming experience, the provider has an AML system and a qualified customer support team.
The developer holds a Curacao license, known for not having a rigorous KYC procedure.
From our point of view, the provider has an easy-to-browse website and various games. Another plus is the wide payment selection and trained and helpful customer support team.
On the other hand, the errors that occur occasionally and the limited responsible gaming tools may make an Irish player’s experience a little complicated.
We are curious what you think now that we have everything we know about the provider. Share your thoughts in the comments section below!
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
11400 | 700 | 2020 | €10 | €7000 | 2-3 days | 24/7 | |
6000 | 780 | 2022 | €20 | €20000 | 1-2 days | Not 24/7 | |
1235 | 290 | 2000 | €10 | €100000 | 3 days | 24/7 | |
6285 | 423 | 2019 | €10 | €10000 | 1-2 days | Not 24/7 | |
6000 | 817 | 2020 | €20 | €20000 | 2-3 days | 24/7 | |
280 | 0 | 2010 | €25 | 2-3 days | No |
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Category | Trending |
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Here at CasinoAlphaIE, we want to offer only honest and complete reviews of Casombie Casino. Our process involves a detailed testing procedure, where we carefully assess payment methods and we perform extensive tests on numerous slots and live dealer games to evaluate their quality and fairness at Casombie Casino. This process guarantees CasinoAlphaIE’s reviews stay accurate and reliable for all players.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | |
Test Duration | 9 Hours |
Review Duration | 21 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2022 |
Updated Date | Oct 2024 |