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Casombie Casino Review
Legit & Fairness 8.2/10 |
Payment Methods 8.0/10 |
Product Rating 9.8/10 |
Customer Support 8.8/10 |
Reputation 6.2/10 |
Overview
Min deposit | €10 |
Max cashout | €7000 |
Payout time | 2-3 days |
Game types | Video Poker, Table games, Craps+ 15 more |
Slot games | 11400 |
Live games | 700 |
Vip program | Cashback, Vip support, Higher payment limits+ 1 more |
Languages website | English , Arabic , Czech + 11 more |
Payment methods | Visa, MasterCard, Neteller+ 8 more |
Legit and Fairness
Casino T&C Restrictive Terms |
Bonuses T&C Reasonable Terms |
Responsible Gaming 7 Options |
Even if the developer provides a safe experience on the platform, there are not many responsible gambling tools on the website.
But you can still find:
- advice regarding the problem
- a self-assessment quarry
- financial activity monitor
- useful links
- minor monitoring and restricting tools
- account closure
Self-exclusion
Suppose your gambling activity became a problem in your life and the people close to you. In this case, you can choose to self-exclude from the platform.
To do this, you must send the customer support team an email requesting the exclusion. In this email, you must mention any other accounts you have, as they will also be closed.
You are advised not to open any new account, as the provider will prevent their opening. If you try, the provider has the right to deny opening a new account.
Make sure you have no remaining balance or pending withdrawals when requesting a self-exclusion.
Deposits & Withdrawals Methods
Min deposit 10 $/€ |
Min. Withdrawal 20 $/€ |
Max cashout 7000 $/€ |
Payout time 4 days |
Currencies
The provider has a selection of 18 payment methods, including credit cards, e-wallets and cryptocurrencies.
To deposit, follow the next process:
- Click on the deposit icon
- Choose the preferred payment method
- Set an amount of a minimum of €10
- Complete the fields with the method’s details
Withdrawal Process
The provider mentions that you cannot simultaneously have more than three pending withdrawals. It also noted that the schedule for withdrawal processing is between 6 AM to 5 PM, Monday to Friday.
The necessary KYC procedure may sometimes delay a withdrawal. So, to the three days implied by the Terms & Conditions, another three days may be added.
The website also provides cryptocurrencies which are known for being highly volatile.
Customer Support
Live Chat Yes |
Live Chat 24/7 Yes |
Response time Fast (1-5 min) |
Helpful Chat Helpful |
FAQ Incomplete |
Email |
Language Options
The support team can be accessed through email or live chat if you need additional information or can’t find what you are looking for.
The waiting time for an answer to an email is 45 minutes.
The live chat support is available 24/7, and the operators answer quickly and promptly. When you enter the chat, you must enter your name, email and the question you have. After you complete these fields, the chat will open, and the number you are on the queue will appear at the top of the window.
The website also provides a FAQ section, in which you can find answers regarding your account, deposit and withdrawal details, games and license.
Casombie Casino complaints
Suppose you encounter a problem on the website and you are unsatisfied with a particular aspect of the website. You can raise a complaint using the contacting methods.
The provider advises you first to try to resolve the issue by contacting the operators via live chat. In the case in which the customer support does not prove to be helpful, you can send them a detailed email containing the following:
- Account username
- Full name as registered
- The registration email address
- Email subject having COMPLAINT and the reason
- A detailed explanation of the complaint
- The specific date and times in which the cause for the complaint appeared
The operators will revise and answer the complaint via email, but if the response is unsatisfactory or doesn’t prove helpful, you can send your written complaint to [email protected].
The minimum time frame for an answer is ten days, but depending on the complexity of the query, it can take longer. In these specific cases, the customer support team takes longer to respond.
Reputation
Licenses Curacao |
Online since 2020 |
Third party reviews Poor |
Gambling Products 4 |
Licenses
Curacao - 8048/JAZ |
Gambling Products
Online Casino
Betting
Bingo
Poker
Brick & Mortar
Established in 2020, Casombie Casino gathers a wide selection of over 5000 games from well-known game providers like Evolution, NetEnt, Microgaming and more.
It is owned by Rabidi N.V. and holds a Curacao license. To ensure its player’s safety and a positive gaming experience, the provider has an AML system and a qualified customer support team.
The developer holds a Curacao license, known for not having a rigorous KYC procedure.
Casombie Casino Top 3 Alternatives
Yukon Gold Casino
Pros
- Eight payment methods
- Straightforward website design
- Some VIP benefits include digital assets
- 24/7 live chat
- Many Live Casino games
Cons
- The games slot selection is just over 400, below the 500 industry standard
- Unreliable live chat staff
Verdict
We can recommend Yukon Gold Casino to gamblers who already know what they are looking for. While the site is working fine, on both desktop and mobile, its outdated look surely does not help with having to constantly get back to it and play. However, we enjoyed the casino app that Yukon offers. Also, the Live Casino games selection is comprehensive and there are many titles to indulge in, but the slots games could have had more options, as well as the table games.
Read ReviewJackpotCity Casino
Pros
- Slot bets can go up to €1000
- Deposits with PayPal, Neteller, and Skrill
- A low minimum deposit of €5
- Helpful live chat for any issues
- iOS and Android applications
- Has a well-rounded loyalty program
Cons
- Payouts last 72 hours
- Minimum withdrawal of €50
- No phone support
Verdict
We believe JackpotCity Casino is a great gambling destination if you want a site with iOS and Android applications. Moreover, the €5 minimum deposit gives you access to 580 games, including 500 slots. The selection of titles would suit both newbies and veterans who appreciate a well-rounded catalog from top 5 developers like Microgaming, Evolution, and Pragmatic Play. However, the platform does not allow withdrawals less than €50 and has a 3-day payout time.
Read ReviewBetOnRed Casino
Pros
- Top mobile casino apps
- Affordable €10 minimum deposit
- 350+ live dealer casino games
- You can make crypto payments
Cons
- BetOnRed is only licensed by Curacao
- Only a few Poker games
Verdict
Thanks to the 1-day cashout feature and the immersive, high-quality mobile casino apps for iOS and Android, BetOnRed Casino deserves to be included on our list of Irish Casinos worth visiting. Still, another top feature of BetOnRed Casino is the 350+ live dealer casino section, where you will find VIP Blackjack, Auto Mega Roulette, Infinite Blackjack and much more. You must know that the finest live session providers, like Evolution Gaming and Pragmatic Play, power those live games.
Verdict
From our point of view, the provider has an easy-to-browse website and various games. Another plus is the wide payment selection and trained and helpful customer support team.
On the other hand, the errors that occur occasionally and the limited responsible gaming tools may make an Irish player’s experience a little complicated.
We are curious what you think now that we have everything we know about the provider. Share your thoughts in the comments section below!
Pros
- Over 5000 games
- More than 15 payment methods
- 24/7 live chat support
- More than 40 game providers
Cons
- No phone support
- Few responsible gambling tools
Casombie Casino Compared
Casino | Slot Games | Live Games | Online Since | Min. Deposit | Max. Cashout | Payout Time | Live Chat (24/7) |
---|---|---|---|---|---|---|---|
11400 | 700 | 2020 | €10 | €7000 | 2-3 days | 24/7 | |
6000 | 780 | 2022 | €20 | €20000 | 1-2 days | Not 24/7 | |
1692 | 266 | 2000 | €10 | €100000 | 3 days | 24/7 | |
6285 | 423 | 2019 | €10 | €10000 | 1-2 days | Not 24/7 | |
6000 | 817 | 2020 | €20 | €20000 | 2-3 days | 24/7 | |
280 | 0 | 2010 | €25 | 2-3 days | No |
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How We Test Casombie Casino
At CasinoAlphaIE, we want to offer only honest and complete reviews of Casombie Casino. Our process involves a detailed testing procedure, where we carefully assess payment methods and we conduct tests on various games to assess the overall gambling experience. This method ensures the accuracy and reliability of our reviews.
Review | Details |
---|---|
Reviewer | Adela Mariuta |
CasinoAlpha rating | |
Test Duration | 9 Hours |
Review Duration | 21 Hours |
Deposit Methods Checked | Yes |
Withdrawal Methods Checked | Yes |
Slots Tested | Yes |
Live Games Tested | Yes |
Published Date | Sep 2022 |
Updated Date | Oct 2024 |