Betfair Casino Review in Ireland | 2026

Before finishing our review, we had to see how the customer support of this casino fares. So, here is our breakdown.

We cannot deem an online casino with no phone line or email address ideal.

Fortunately, the 24/7 Live Chat option is decent. It starts by leading you through a series of automated questions. Here, you select the nature of your query, whether it be financial, and account-related.

When you finally reach a support agent, you will most likely have your issue addressed, as they are well-prepared and informed. Furthermore, the waiting time until you get in touch with a chat team member is small, and they respond to all queries relatively fast, in 1-3 minutes.

Disputes

You may state your discontent when considering that your problem is still open to a better resolution. The agents would then redirect your complaint to the Escalation Management Team.

If your issue remains unsolved at this step, the complaint becomes the subject of the Customer Champion Team’s concern. You will receive a ticket number that you must quote about your inquiry. The team should return with its answer within ten days.

Sometimes, disputes may be in waiting time for up to eight weeks.

The final step is contacting IBAS, an ADR agency, or the European Commission’s ODR platform. However, these will require you to have gone through the casino’s internal procedure.

It’s best to contact IBAS if the dispute has not been resolved in eight weeks.

Slots

The iGaming platform accommodates around 350 slots. Such a low number may surprise you, considering that the Irish industry average is 500 titles.

However, what the platform lacks in numbers, it makes up for with game variety and quality. The slots tab within the casino section is more of a soapbox for showcasing the site’s variety. Once you access it, you can see a series of popular titles, new entries, or titles from big-name providers.

There are also some exciting jackpots on the platform. There are the standard titles of this type, but you can additionally play recurrent drop jackpots. Moreover, the Daily Jackpot category holds games with pooled pots with three distinct drop rates: daily or hourly jackpots and the daily booster.

If this is not enough, you may also access the Premium Casino and find some of the best slot picks.

Live Roulette

For this section, Irish players will find 16 titles with the following betting limits:

Live Blackjack

There are 19 options to choose from, with the betting limits:

Live Baccarat

This category comprises 10 games, including Lightning Baccarat, Live Grand Baccarat NC, Live VIP Baccarat NC and Live Prestige Baccarat.

Table Games

If we refer strictly to tabletop games and exclude live options, Irish players have around 40 titles to pick from.

These are imparted in the Table Games, Roulette, or Blackjack tabs. One noteworthy aspect is that, similarly to the live entries, the website hosts numerous exclusive and in-house titles.

Some games that are present from each relevant category are:

• Blackjack – Premium Blackjack Single Hand, All Bets Blackjack, Cashback Blackjack.
• Roulette – 100/1 Roulette, 20p Roulette, Premium Roulette European.
• Baccarat – Hit Me Baccarat, Baccarat, Baccarat First Person.

VIP System

The current loyalty system is not the most advantageous for Irish players. Our review will explain how it all works.

Visiting the account tab will pinpoint a loading bard, which counts the number of Exchange bets for a month. When the number reaches or exceeds 20, punters can get some items.

Such items can vary from bets, spins, etc. Players will also find commission perks or MyOddsBoots promotions, essentially a spin-off of a Betfair Casino promo code, with opt-in and terms of use being applied.

The Rewards system is a good addition for players interested in betting, but not for Irish players.

Usability

Desktop

The iGaming platform is responsive, with no outlying technical issues for the desktop user. However, the platform’s design direction is hit and miss aesthetically, and there are some issues regarding the website’s straightforwardness.

Sometimes, our testers were lost in a web of convoluted links, redirects, and tabs, having difficulty coming across a tightly organized string of information. This usually happens when an online casino is the domain of more than one activity, such as sports betting, with this category having a lot of ground to cover.

As such, perusing the terms and conditions will reveal much information on sports, casinos, live casinos, etc. We have seen better, and there certainly are steps for improvement.

Mobile

Although it is an almost direct tablet port, the site adapts relatively well to mobile environments. There are no significant outliers, as the platform moves as smoothly on handheld devices as on any desktop computer.

iOS

Things only get better with the availability of Betfair app versions for iOS. As far as Apple devices go, the Betfair app was designed with iPads in mind. However, being usable on phones with no great issues.

Still, it would seem that, at one point, it had some bug issues, which Irish players were quick to notice. The relevant steps were taken, and most of them were fixed.

So we had no problems using the iOS version. It runs fast, scrolling is fluid enough, and the interface is well adapted, making us consider it a strong option for on the go playing.

Android

The Android app had a more challenging time. Many Irish players had much to say about its system errors, including unexpected account locks and issues when opting in for a Betfair Casino promo code.

This generally is the case, given the hardware divergence Android devices have. Sometimes, the app is strangely affected by the finger scan unlock system, making it crash upon opening.

We did not encounter such issues ourselves. When our testers used the Android app it was very similar to the iOS one with no significant differences. Nonetheless, informing you regarding all possible advantages and drawbacks, any Betfair app version may have.