Captain Cooks Casino logo

Captain Cooks Casino Review & Bonus List

Casino Rating:
4/5
Author:

Explore our Captain Cooks Casino review to find out more about its games, payment methods and other insights found by our experts! Besides that, you’ll discover the essentials of claiming a Captain Cooks Casino bonus.

Captain Cooks Casino logo

Captain Cooks Casino Overall Rating

4/5
Visit
User experience
4.0/5.0
While the site's interface looks outdated, it's by no means unpleasant or difficult to browse. The general performance is great, with a good optimisation for mobile devices as well as an app for Android and desktop.
Payments
3.9/5.0
There are enough payment options for Irelanders to cash out earnings from a Captain Cooks Casino bonus, but the internal processing time of two days could turn away some punters.
Games
5.0/5.0
The game collection consists of more than 500 slots, jackpots, table games and live casino sessions. They are supplied by multiple top-notch providers, including Microgaming and Triple Edge Studios.
Bonuses
3.0/5.0
New players don't have many options in terms of promotions, except for a first deposit bonus. Some additional offers might become available after joining the VIP programme.
Customer Service
4.5/5.0
While there is no phone support available, we appreciate the 24/7 schedule of the live chat and email options. The live agents proved very helpful and were eager to help us when talking with them.
Licence
3.5/5.0
Captain Cooks Casino holds a licence from Kahnawake Gambing Commission.

Captain Cooks Casino Quick Facts

Min. deposit Min. Withdrawal Max. cashout Payout time Game types Slot games Live dealer games Licenses Vip program
EUR 10 EUR 10 EUR 1,000,000 2 days Baccarat, Blackjack, Jackpots, Live Baccarat, Live Blackjack, Live Casino, Live Roulette, Poker, Progressive, Roulette, Scratch cards, Sic Bo, Slots, Table games, Video Poker 420 150 Kahnawake Gaming Commission No

Captain Cooks Casino Games Overview

  • Baccarat Baccarat
  • Blackjack Blackjack
  • Jackpots Jackpots
  • Live Baccarat Live Baccarat
  • Live Blackjack Live Blackjack
  • Live Casino Live Casino
  • Live Roulette Live Roulette
  • Poker Poker
  • Progressive Progressive
  • Roulette Roulette
  • Scratch cards Scratch cards
  • Sic Bo Sic Bo
  • Slots Slots
  • Table games Table games
  • Video Poker Video Poker

Captain Cooks Casino Deposit and Widthrawall Overview

Deposit options Min deposit Accepted currency Payout options
American Express, JCB, MasterCard, Neosurf, Neteller, PaysafecardRead more EUR 10 EUR Direct Bank Transfer, MasterCard, Neteller, Skrill Moneybookers, Visa

Captain Cooks Casino Review Table of Contents

Table of contents

Captain Cooks Casino bonus

The first stop in this review is in the bonus policy and is concerned with unearthing all that makes a Captain Cooks Casino bonus and what Irish players should expect when using one.

Read more

Wagering

The wagering requirement for a bonus is set at 200x, with no other specifications that this might change for any promotion.

Be aware

This wagering requirement is very high, especially when taking into account the industry standard of 35x.

For wagers, both real and bonus funds can be used, and both will contribute to meeting the wagering requirements. Also, any earnings will be redistributed accordingly to each balance after completing the requirements of a bonus.

Important

When wagering only with bonus funds, should the cash one be empty, earnings will only go to the bonus funds balance.

Wagering contribution

Game type Percentages
Slots 100%
Sic Bo, table poker, Casino War 50%
Blackjack games 10%
Video Poker 2%

Besides these, there are different contributions for the live casino section:

Game type Percentages
Deal or No Deal Live, Lightning Dice 100%
Live Baccarat, Live Blackjack 10%
Super Sic BO, Live Auto Roulette 2%

Tips

We suggest consulting the bonus policy as there are certain games which do not contribute at all when playing with a Captain Cooks Casino bonus.

Bonus policy

Commencing a withdraw will generally result in removing the bonus balance. If a promotion is active, and Irelanders withdraw their deposited cash, then any bonus will be removed as well.

Also, an offer will carry over its requirements to the next bonus, but only if the latter promotion is claimed before making a deposit. This, remember, doesn’t mean that two bonuses can be used at the same time.

Be aware

All bonuses will expire after 60 days if the wagering requirements have not been met.

Read less
Captain Cooks Casino

Captain Cooks Casino

4/5

DEPOSIT €5, GET 100 BONUS SPINS

Play

What you stand to gain:

After registering at Captain Cooks Casino and making your first deposit, you receive 100 bonus spins to be used on the Mega Money Wheel game.

How to get into it:

  1. Go to the website
  2. Create an account
  3. Make a deposit of more than €5

Some more stuff on the matter:

  • If not claimed within the first seven days of making an account, the promotion will no longer be available
  • Each spin is worth €0.10
  • The winnings should be wagered 200 times
  • Any earnings from the spins will be granted as bonus funds, except for the jackpot itself.

For additional details about this offer, refer to the casino’s terms and conditions. Don’t forget to play responsibly!

MasterCard Neosurf Neteller Paysafecard Visa

Disclaimer

Addiction is a sickness. Gambling addiction shouldn't be taken lightly. Get educated and understand the effects of problem gambling. We aim to inform all our CasinoAlpha IE customers regarding the harsh reality of gambling addiction through educational and informative guides.

Casino overview

Slots Slots Captain Cooks Casino
Live casino Live casino Captain Cooks Casino
Fast withdrawal Fast withdrawal Captain Cooks Casino
VIP program VIP program Captain Cooks Casino
Company name:
Fresh Horizons Limited
Online since:
2003
Address:
Ltd Palm Grove House ROAD TOWN, TORTOLA British Virgin Islands

  • Kahnawake Gaming Commission

The brand is managed by Apollo Entertainment Limited, a Maltese-registered company. Our review discovered various games and responsible measures implemented to create a safe environment for Irish players.

Also, this casino is part of the expansive Casino Rewards group, which oversees many other sister sites such as Zodiac Casino and Yukon Gold Casino.

Should you trust Captain Cooks Casino?

The first thing to note about this online gambling platform is its association with the Casino Rewards group, as stated above, which ensures its legitimacy. This applies, even more, considering that this website, and its sister sites, are spread out on an international level, which in turn is possible only by way of being licensed in their respective countries.

In Ireland the platform is licensed by the Kahnawake Gaming Commission, but in England, for example, it is licensed by both the UKGC and MGA, the top most trusted gaming authorities.

Registration process

We show you the required steps to become a member of the site in less than 3 minutes:

  1. Press our promotional button and click Play Here
  2. Enter your email address, full name and date of birth
  3. Complete your address, including the postal code and phone number
  4. Click Create Account

Be aware

While still on the registration page, don’t forget to tick the box responsible for getting updates whenever a new Captain Cooks Casino bonus is available.

KYC process

This procedure is necessary as the platform asks for specific documents to facilitate age and identification verification. Before completing the KYC, you won’t be able to deposit, withdraw and play games. Hence, your account will hold a provisional status until getting approved.

These are the recommended files:

  • Driving licence or passport
  • Front and back of a debit card used to deposit
  • Bank statement
  • Proof of income, such as dividend statements, payslips, pension statements, or tax returns

Important

In some cases, the online gambling site could ask for some documents to be verified by a registered notary.

User experience

We made a point to test the website on multiple devices, so as to determine how the user experience is across several platforms. Without further ado, here are the devices we used:

Device Internet Browser
Lenovo ThinkPad T14 WiFi, 4G, 5G Google Chrome, Opera
Samsung Galaxy S22 5G, WiFi Google Chrome
iPhone 11 4G, 5G Safari
Samsung Galaxy Tab S6 WiFi Opera

Desktop

While the design itself is outdated, we cannot say that the interface is not friendly and should accommodate each and every one. Also, the colours lend themselves well to the casino’s looks. Above all, the performance is great, and navigating the site was a smooth experience with no problems.

Captain Cooks Casino login changes

The only gripe we could find in this regard is the discrepancy between the initial homepage and the login page. The first one has all the extra info, such as the terms and conditions, while the latter does not.

Recommendation

To ease the login process, press the Remember Me button when creating an account.

The interface for the login page is very simple, with no uncalled for complications when browsing it. This raw simplicity is actually a good thing, as it does not become in any way a chore to browse through it.

Captain Cooks Casino download

Irish players may download the casino’s desktop software for an even easier navigation. Here’s how to download it:

  1. Log in
  2. Click on your user icon
  3. Go to Settings
  4. Press the Install button.

After that, wait for the software to install and start navigating it. But keep in mind that it needs improvement in terms of design and features.

Captain Cooks Casino mobile

For this review, we discovered that Irish players who prefer mobile gaming may navigate the casino on a portable device. Here, the loading speed is faster compared with the desktop version.

The platform is easy to navigate, and you have access to the games with a simple scroll. While testing the casino on a tablet, we found no significant differences.

Besides the website version, players from Ireland can also download a dedicated app from Google Store, but Apple users do not have such an option.

Captain Cooks Casino app

To get the app on your Android device, go to Google Play and search for the casino. The app offers the same facilities as the desktop and mobile versions. Yet, everything is organised in a special layout.

The app was last updated in April 2022 and requires Android 5.0 or up to function properly.

Captain Cooks Casino Review - Games

This section of our review is concerned with the number and types of games that this casino has on display for its Irish base. Here is what we found:

Slots

In total, there are slightly over 420 slots, with the following categories available:

  • Video slots: 10000 Wishes, 108 Heroes, 9 Masks of Fire, A Tale Of Elves
  • Progressive Jackpots: Cash Splash, Mega Moolah, Treasure Nile, Mega Vault Millionaire

Table games

More than 50 titles are available in this section. You’ll find options like;

  • Roulette
  • Blackjack
  • Baccarat

Important

Irelanders can enter a game without having completed the KYC procedure, but there is no demo mode to try them out before depositing. Thus, it’s only possible to play after making a payment.

Live Roulette

There are more than 10 available titles in the Live Roulette lobby, and they have the following betting limits:

Game Minimum bet Maximum bet
Double Ball Roulette €0.25 €4000
Instant Roulette €0.10 €10000
Lightning Roulette €0.20 €10000
VIP Roulette €1 €10000

Live Blackjack

Irish players can find over 80 titles in the Blackjack lobby portal, with the limits:

Game Minimum bet Maximum bet
Blackjack Party €0.50 €200
Blackjack B €10 €5000
Blackjack VIP 5 €50 €5000
Blackjack Diamond VIP €1000 €10000

Live Baccarat

And for this category, Irelanders will find 35 options with the following betting limits:

Game Minimum bet Maximum bet
Super Sic Bo €0.20 €2500
Golden Wealth Baccarat €1 €1000
Peek Baccarat €1 €5000
Speed Baccarat F €1 €15000

Tips

Besides regular live games, you can also try out unique Game Shows, such as Dream Catcher, Crazy Time, Mega Ball and Monopoly Live.

Game providers

1X2 Gaming 1X2 Gaming
Alchemy Gaming Alchemy Gaming
All41 Studios All41 Studios
Crazy Tooth Studio Crazy Tooth Studio
Fortune Factory Fortune Factory
Foxium Foxium
Gameburger Gameburger
Gold Coin Studios Gold Coin Studios
Half Pixel Half Pixel
Ingenuity Ingenuity
Just For the Win Just For the Win
MahiGaming MahiGaming
Microgaming Microgaming
Neko Neko
Neon Valley Studios Neon Valley Studios
Pulse 8 Pulse 8
Rabcat Rabcat
Slingshot Slingshot
Snowborn Snowborn
Spin Play Spin Play
Stormcraft Stormcraft
Switch Studios Switch Studios
Triple Edge Studios Triple Edge Studios
Show more Show less

Captain Cooks Casino vs. Market Standards

Min. deposit

Industry standard: EUR 10

EUR 10
Min. withdrawal

Industry standard: EUR 10

EUR 10
Max. cashout

Industry standard: EUR 100,000

EUR 1,000,000
Payout Time

Industry standard: 2 days

2 days
Register time

Industry standard: 2 Mins

2 mins
KYC Time

Industry standard: 2 days

1-2 days
Slot games

Industry standard: 500

420

Compare Captain Cooks Casino

Casino Rating Min. depositMin. withdrawalMax. cashoutPayout TimeRegister timeKYC TimeSlot games
Captain Cooks Casino

Captain Cooks Casino

4/5
EUR 10EUR 10EUR 1,000,0002 days2 mins1-2 days420
PokerStars Casino

PokerStars Casino

4.3/5
EUR 10EUR 10EUR 1,000,0001 day1 min1 day1100
888casino

888casino

4.8/5
EUR 10EUR 10EUR 30,0001-2 days1 min1 day1000
Jammy Monkey Casino

Jammy Monkey Casino

4.3/5
EUR 5EUR 10EUR 1,000,0001 day3 mins1 day30
Boo Casino

Boo Casino

4.7/5
EUR 5EUR 20EUR 5,0003 days2 mins3 days2500
Platin Casino

Platin Casino

4.2/5
EUR 10EUR 10EUR 40,000+3 days2 mins+3 days3300
Mummys Gold Casino

Mummys Gold Casino

4.3/5
EUR 10EUR 50EUR 10,0001 day2 mins1 day460
Hello Casino

Hello Casino

4.3/5
EUR 10EUR 10EUR 50,0003 days2 mins2 days1900
Load more

Captain Cooks Casino Review - Payment Methods

Onwards, we will focus on the way this online betting platform handles its transaction methods, seeing how they go hand in hand with the use of a Captain Cooks Casino bonus.

The generated winnings will appear in Irish players’ accounts in the currency of their casino account.

To change a frequently used payment method, or to add some details, Irelanders can do that by contacting the customer support team or directly within the website.

Withdrawals

  • The minimum cashout amount for all methods is €10
  • Remember that withdrawals will only be processed during business days – Monday to Friday
  • In some cases, additional checks could be performed before a withdrawal is approved
  • There is a maximum cashout limit per day or transaction for each withdrawal method

Be aware

Withdrawing via Bank Transfer could attract an additional fee, but the site will inform the player of that in such a case.

Payment Min deposit Max deposit Min withdrawal Max withdrawal Withdrawal time
American Express EUR 10 No limits N/A N/A N/A
JCB EUR 10 No limits N/A N/A N/A
MasterCard EUR 10 No limits EUR 10 EUR 33,000 3-5 business days
Neosurf EUR 10 No limits N/A N/A N/A
Neteller EUR 10 No limits EUR 10 No limits 0-2 business days
Paysafecard EUR 10 No limits N/A N/A N/A
Skrill Moneybookers EUR 10 No limit EUR 10 No limit 0-2 business days
Visa EUR 10 No limits EUR 10 EUR 40,000 3-5 business days
Direct Bank Transfer N/A N/A EUR 330 No limit 7 business days
Show more Show less

VIP

Being part of the Casino Rewards group, it’s no surprise this gambling site has a VIP programme available, akin to the group’s general offerings. It comes with different levels which are:

  • Green
  • Bronze
  • Silver
  • Gold
  • Platinum
  • Diamond

Tips

Punters’ status level is reset every month.

When you gather 50 VIP points, you earn 1 status point. The number of Status Points will determine your status level in the Casino Rewards loyalty programme.

Related casinos

Support

Phone:
No phone available
Live chat:
Yes, 24/7

The customer support team is at your disposal via email and live chat, which is available 24/7.

When having issues with a bonus, you can address your query at any time. A live chat agent will assist you in a matter of seconds. Just click the Help icon on the screen and choose the Live Chat option.

As for queries sent via email, you should receive a response within 48 hours. There are also native speakers of French and German to ensure that all players get proper help.

Tips

There is no log in prerequisite for contacting the live chat customer support option.

Responsible gambling

There are enough responsible gambling tools to help players from Ireland in case their gambling habit gets out of hand. Here they are:

  • Session reminder

This feature is implemented within the casino and informs you how long you have been playing. You can select reminders to be displayed in increments, up to a maximum of three hours.

  • Deposit limits

You can set daily, weekly, and monthly deposit limits on your account. If you want to apply for this, get in contact with the support team.

  • Take a break

This feature is great for those that look for a short period break, from 24 hours upwards of 6 weeks.

Self-exclusion

We recommend this tool if you consider that a long-term restriction may be the proper action. This should be applied if you feel like gambling is affecting your daily life.

You can set it for up to five years. When excluding yourself, you’ll also be restricted from gambling on any other sites owned by the same network.

Captain Cooks Casino Review - Pros and Cons

Pros & cons

Pros

  • 24/7 live chat
  • Multiple responsible gambling tools
  • More than 150 live casino games
  • Live Roulette bets start at €0.25
  • There are no deposit limits for any payment method
Cons
  • High wagering requirements
  • Two homepages which can be tedious to constantly switch
  • No phone support

How we tested Captain Cooks Casino

We assure you that our review process is always in motion. We continue to test and verify the Irish operators after publishing our ratings, and it's based on hands-on research that filters the qualitative Irish options from the subpar ones.

Editor Reviewer Casinoalpha rating Test duration Review Duration Deposit Methods Checked Withdrawal Methods Checked Slots Tested Live Games Tested Published Date Updated Date
4 / 5 8 Hours 31 Hours Yes Yes Yes Yes Apr 2022 Sep 2022

Our final take

While the website runs well indeed, and its colour scheme is nice to look at, the general interface and looks are a bit outdated and seem kind of old. Still, the mobile optimisation is great enough and there’s also a downloadable app available for Android players.

Also, we appreciated the presence of 24/7 customer support, but if they went that far, they could’ve gone a bit more by adding a phone support option.

What are your thoughts?

Leave a comment below and tell us more about your experience with this casino!

Romel Burcea
Author Romel Burcea Author & Editor at Casino alpha
Dragos Dragan
Dragos Dragan Author & Editor at Casino alpha

F.A.Q

When was Captain Cooks Casino launched?

The casino was launched in 2003.

What is the Captain Cooks Casino withdrawal time?

The internal withdrawal processing takes only 2 days. Yet, depending on your chosen banking method, the funds could either reach your account instantly or in up to 7 days.

What is the Captain Cooks Casino login process?

To log in, you have to press the Play Now button on the homepage. If you saved your credentials, you'll be automatically logged in. But if you didn't, you'll have to manually enter your username and password.

Play responsibly! Visit Captain Cooks Casino

Captain Cooks Casino Player Reviews

Do you feel like you've been unjustly treated as a gambler here? Or did you have a good time while playing their games and bonuses? We want to know all the details below!

Share your review

Your rating

Please complete rating

Please complete comments

Note: You must complete either the pro or con section.

Please complete capcha

Casino Alpha IE provides guides and information on a range of products and services.

By submitting your comment or question, you agree to our Privacy and Cookies Policy and Terms of Use.

0 Comments